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Shelter at Home Information

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Business Reopening Information:

The State of California has developed a Resilience Roadmap for modifying the statewide Stay Home order. The State’s roadmap provides stages for workplace re-opening and state directed guidelines for business. Additionally, the County of San Luis Obispo has released the draft START (Steps To Adapt and Reopen Together) Guide, a plan for a phased reopening of San Luis Obispo once the statewide Shelter at Home order has been modified. The START Guide provides the public with the desired approach for a phased reopening of our communities and economy. The START Guide also outlines county standards and guidelines for business sectors to follow. The City and County of San Luis Obispo remain under the authority of the statewide order and has not been authorized to implement the START Guide phase re-opening recommendations that conflict with the State’s stage status. If your business is within the City of San Luis Obispo and you have questions about whether you can reopen at this time, please submit a Business Reopening Inquiry Form. The online form provides business owners the online option to request clarification on what services or operations they can perform at this time. 

Business and Community Hotline:

The City has created a dedicated hotline for businesses and community members regarding the Shelter at Home Order. Community members can use the number to report concerns and receive clarifications. 

To support businesses operating in San Luis Obispo and to answer questions if a business can reopen, the City has implemented a dedicated business support assistance within the Business & Community Hotline. The phone number is 805-783-7835 and is staffed during regular business hours. After hours calls will be returned the next business day. 

City Essential Business Request Form:

The City of San Luis Obispo is committed to partnering with you, our businesses community, as we navigate this complicated time together. If you are still unsure if your business can remain open, we invite you to submit an online request for guidance from both the City and the County.

Information for Businesses:

The San Luis Obispo County Shelter At Home order is in effect until April 17, 2020 and will be reevaluated every two weeks. County Public Health shared guidelines for businesses, employers and employees to more clearly identify who can remain open and in what capacity. In addition to the County order, Governor Newsom issued a state-wide Shelter at Home Order on March 19, and the County order is in compliance with this mandate.

 If you are unsure if your SLO business is essential or if you need further clarification on your operations, please complete this online request form. The City and County will review and get right back to you as soon as possible. We care about our community and our businesses. We encourage all our community members to continue to support businesses throughout the City during this difficult time. Remember, we are all in this together and we all must do our part.

More information about COVID-19 and the Shelter At Home Order is available at www.ReadySLO.org. You may also call the County o San Luis Obispo staffed Phone Assistance Center at (805) 543-2444; we are available to answer your questions Monday through Friday from 8:00 a.m. to 5:00 p.m.

Information for Residents:

As the number of confirmed COVID-19 cases continues to rise throughout the world and in our region, the City of San Luis Obispo is joining with the County to take additional action to protect our community and our most vulnerable through the Shelter at Home Order.

People are asked to avoid gatherings outside of their homes and beyond their immediate families. The Order does not prohibit people from going for walks, hikes, or runs; going surfing; attending medical, dental, or veterinary appointments (please call your provider first); going to the grocery store or pharmacy; getting take-out and delivery from restaurants; gardening, or doing yard work. However, group gatherings must be avoided to limit the spread of this disease.

The order is in effect until April 17, 2020 and will be reevaluated every two weeks. We are asking for your cooperation during this time. By working together, we will get through this. We encourage you to call, text, or video chat your friends, families, and neighbors. We encourage you to call and check on your elderly friends, families, and neighbors, especially those who may be self-isolating.

Remember, we are all in this together and we all must do our part!

More information about COVID-19 and the Shelter At Home Order is available at www.ReadySLO.org. You may also call the staffed Phone Assistance Center at (805) 543-2444; we are available to answer your questions Monday through Friday from 8:00 a.m. to 5:00 p.m.