City of San Luis Obispo, CA
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Frequently Asked Questions
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Accessible Parking
• Click to view Downtown Disabled Parking (DP) Spaces
If you have a valid DP placard, DP plates, or Disabled Vehicle plates, then you may park:
- In parking spaces with the International Symbol of Access (wheelchair symbol).
- Next to a blue curb designated for persons with disabilities parking.
- Next to a green curb (green curbs indicate limited time parking) for as long as you wish.
- At any on-street metered parking space at no charge.
- In an area that indicates it requires a resident permit.
You may NOT park:
- In spaces marked with a crosshatched pattern next to a parking space with the International Symbol of Access (wheelchair symbol). These spaces are for wheelchair and wheelchair lift access.
- Next to red curbs
- Next to yellow curbs, which are for commercial vehicles to load and unload passengers or freight, unless posted sign indicates otherwise.
- Next to white curbs, which are for loading and unloading passengers or depositing mail in an adjacent mailbox.
Affordable Housing
The City of San Luis Obispo does not directly own or manage affordable housing units and does not place people in housing. Housing units deed restricted for affordability under the City’s program are all privately owned and managed. For more information regarding affordable housing availability, please see the local Multiple Listing Service, local realtor or property management company directly.
When new affordable units become available, they are usually posted on one of the following websites below;
The Housing Authority of San Luis Obispo: https://www.haslo.org/
People's Self Help Housing: https://www.pshhc.org/new-housing/
The City's Third-Party Affordable Housing Administrator, Housekeys: https://www.housekeys19.com/
The City publishes Below Market Rate Housing Standards and Affordable Housing Purchase and Rental Guidelines to assist the public prescreen themselves for program eligibility. These standards and guidelines are also used by the Housing Authority of the City of San Luis Obispo and other qualified non-profit organizations to income certify potential owners and renters for the program
Housing production has been a Major City Goal for several financial plans and the City has prioritized programs that support new housing production. Lack of affordable and workforce housing continues to be an obstacle for many residents in San Luis Obispo. The good news is that the City is purposefully growing in alignment with the community’s long-range plans and highest priorities. Current levels of residential growth are consistent with the City’s Growth Management Ordinance and the City’s obligations to accommodate its Regional Housing Needs Allocation. The City has planned its resources to support a build-out” population of 57,200 residents, while the current State population estimate for the City is 47,653 residents as of January 1, 2022. Below are the latest housing production numbers from State Housing and Community Development.
The following is the projected buildout through 2035 with the caveat that the City does not build housing and that market dynamics will largely dictate the pace of buildout under the City’s Growth Management Ordinance. Roughly 200-300 units/yr. are projected today over the next few years. There are 500- 700 new affordable housing projects that are likely to be built in the next five years depending on the availability of affordable housing funding. A comprehensive overview of the City’s management of growth and related planning and development efforts can be found in the 2022 General Plan Annual Report.
- The City provides funding to CAPSLO to support shelter operations. The amount of funding is approximately $400,000/yr. The city does not provide direct funding for support services as these are funded by the Federal, State and County governments. The City provides municipal levels of services such as water, wastewater, fire, police, etc. and social services are generally provided by the agencies listed above who often contract out with local providers such as THMA, CAPSLO, etc. Direct spending for services is approximately $1.8 million/yr and does not include calls for services for Fire and the Police Department.
The City offers a variety of incentives to encourage the development of affordable housing. Some examples of incentives include: density bonuses, relaxation of property development standards and waiver of application and development review processing fees. Please the Zoning Regulations for more information.
Affordable housing is housing available to extremely-low, very-low, low, and moderate income persons and households. The City maintains Below Market Rate Housing Standards which show the maximum income for each category to qualify based on household size, and maximum sales and rent prices based on the number of bedrooms in a unit for the various income groups.
New development projects must contribute toward the production of affordable housing, as specified in the Housing Element. Inclusionary housing applies all new development projects.
Bicycle
- The City partners with the Bike SLO County to offer bicycle education to students and residents to feel confident and comfortable on their bicycles. Workshops are taught by certified instructors and held throughout the year. For more information, visit the Education section on our Active Transportation page.
Yes! SLO Transit buses are equipped with bicycle storage racks on the front of their buses. SLORTA buses (county-wide buses) are also equipped with bicycle racks on both the front and rear of their buses.
When transporting your bicycle on the bus, as a courtesy, please exit the bus from the front door and remind the bus driver that you will be retrieving your bicycle.
No. Per the City’s Municipal Code Section 10.72.100, bicycle riding on sidewalks is prohibited. This law is in place for the safety of the bicyclists, pedestrians, community members in wheelchairs, and motorists.
Pedestrians, trash cans, benches, utility boxes, fire hydrants, sign posts, and cars coming in and out of driveways become obstacles to bicycle riding on the sidewalk and can be damaging to property, the bicycle rider or a pedestrian if hit. Sidewalks are designed for walking speeds, which are slower than a bicycle pace and are often not designed to share with other travelers. When faster speeds are introduced the situation can become hazardous.
The move-to-the-right rule is part of the California Vehicle Code (CVC) Section 21202. But it also allows a number of exceptions to the rule. One of those exceptions allows bicyclists to avoid conditions that make it unsafe to continue along the right side. It also provides the following list of examples for those conditions: "including, but not limited to, fixed or moving objects, vehicles, bicycles, pedestrians, animals, surface hazards, or substandard width lanes." It then goes on to define a substandard width lane as "a lane that is too narrow for a bicycle and a vehicle to travel safely side by side within the lane."
You may have seen some green bike lanes popping up around the city. Colored pavement when applied to bicycle facilities can act as a tool to alert motorists to the presence of bicyclists in known high conflict zones. The first green bike lanes were installed at the intersection of California and Monterey in 2012 following several bicycle/motor vehicle “right hook” collisions. A “right hook” collision is when a motorist turns right into the path of a bicyclist who is continuing straight. This type of collision is more likely to occur at intersections where a bike lane is on the right side of a traffic lane that vehicles can turn right from. Since the green bike lane was installed at California and Monterey in 2012 there have been no “right hook” bicycle collisions reported at this location.
- A bike box is a designated area at the front of a traffic lane at a signalized intersection that places the bicyclist ahead of queuing motor vehicle traffic during the red signal phase. The bike box increases visibility of bicyclists at intersections (the most common location for bicycle collisions).
It is also intended to prevent conflict between bicyclists and motorists continuing in different directions. For example, a bicyclist traveling straight through an intersection should be centered in the traffic lane giving a right turning motorist room to turn safely next to them. Likewise, a bicyclist turning left from a lane that can either turn left or go straight should be position in the center of the traffic lane in front of motor vehicles intending to travel straight so that their paths do not cross.
Sharrows, or Shared Roadway Bicycle Markings, are intended to show both motorists and bicyclists the minimum distance that cyclists should ride from parked cars to avoid being hit by a suddenly opened car door. Riding too close to parked cars, in the "door zone," is a common mistake by bicyclists and can lead to serious injury. The markings are only used on streets where there isn't room for a striped bike lane.
This bicycle symbol in the center of the traffic lane is a loop detector for bicycles. When a bicycle is positioned above this symbol it will trigger the traffic signal using an induction “loop” buried in the street pavement. This will “trip” the traffic signal to give a green to the bicyclists.
Please remember that bicyclists must abide by the California Vehicle Code and are required to obey all traffic signs and signals.Locking and securing your bike is easy with over 150 bike parking spaces throughout the City. Click here for the City's Bicycle Parking Map.
- Most of the traffic signals in San Luis Obispo are designed to detect bicyclists at the intersection. Traffic signals with video detection will be able to detect the presence of a bicyclist. Traffic signals operating with a loop detector will have a small bicycle symbol painted in the center of the traffic lane. This symbol indicates where a bicyclist should position their bicycle to “trip” the signal. Other traffic signals (primarily in the downtown area) are operated by fixed time. These signals do not have detection of any kind and will continue to cycle through for traffic in all directions.
Please remember that bicyclists must abide by the California Vehicle Code and are required to obey all traffic signs and signals.
Building Permits
- ADU production is approaching 200/yr. (in 2023) up from just a handful five years ago. Each lot and area are different, and it is very difficult to prepare pre-planned sets that work on every parcel given design, geologic and other conditions. Our fees have been scaled to promote ADU’s and there are $5k rebates for SLO all electric ADU’s through 3CE program. Prefab ADU’s maybe an efficient strategy to reduce overall costs.
- See Application Review Procedures page.
The City reviews applications on a first-come, first-served basis. However, we are committed to processing your plans as quickly and efficiently as possible. The City's goal is to complete the plan checks within the following time frames:
Type of Plan Check
Project Examples
Initial Plan Check (City’s Goal Time)
Rechecks (City’s Goal Time)
Minor Projects
Non-structural tenant improvements, residential remodels and additions, single-family homes
4 weeks
2 weeks
Moderate Projects
Structural tenant improvements, commercial additions up to 5,000 SF, changes of occupancy
6 weeks
3 weeks
Major Plan Check
New commercial buildings
8 weeks
4 weeks
Type of Plan Check
Project Examples
Initial Plan Check (City’s Goal Time)
Rechecks (City’s Goal Time)
Minor Projects
Non-structural tenant improvements, residential remodels and additions, single-family homes
4 weeks
2 weeks
Moderate Projects
Structural tenant improvements, commercial additions up to 5,000 SF, changes of occupancy
6 weeks
3 weeks
Major Plan Check
New commercial buildings
8 weeks
4 weeks
Type of Plan Check
Project Examples
Initial Plan Check (City’s Goal Time)
Rechecks (City’s Goal Time)
Minor Projects
Non-structural tenant improvements, residential remodels and additions, single-family homes
4 weeks
2 weeks
Moderate Projects
Structural tenant improvements, commercial additions up to 5,000 SF, changes of occupancy
6 weeks
3 weeks
Major Plan Check
New commercial buildings
8 weeks
4 weeks
The cost of an application will vary depending on the type of permit or approval needed and the scope of review a project will require. Fees for projects can be found at the following link. This is separate from the fees associated with building permit inspections and plan review. Building review and inspection fees are related to the square footage and type of project. For more information please call the Building and Safety Division at 805-781-7180.
Planning Services Fee Schedule
- This depends to the scope of the project and how existing buildings and lots are configured. Check your zoning, look at the Zoning Regulations, and then contact the Planning Department if you still have questions.
- This means your property has been determined to be a locally significant historic resource because of significant architecture or historical themes. Properties determined to be a historic resource may be eligible for benefits such as the Mills Act. Likewise, building owners of qualified historic properties can follow the more flexible California State Historical Building Code (CHBC). The CHBC’s standards and regulations are intended to facilitate the rehabilitation or change of occupancy so as to preserve their original or restored elements and features, to encourage energy conservation and a cost effective approach to preservation, and to provide for reasonable safety from fire, seismic forces or other hazards for occupants and users of such buildings, structures and properties and to provide reasonable availability and usability by the physically disabled.
Additionally, historic properties are eligible to receive a decorative plaque that can be displayed on their property. More importantly changes to historic properties are guided by the City’s Historic Preservation Guidelines and Historic Preservation Ordinance. Architectural review evaluates the suitability and appropriateness of individual project design and to help achieve attractive and environmentally sensitive development. Review the City’s Design Guidelines to learn more click here.
- Once you determine which exception you will need, submit a planning application along with the materials listed on the application checklist appropriate for the type of permit needed for your project. Bring the planning application, the checklist, and the requested materials to the counter when you submit your application. If an application is missing an item required by the checklist, your application will not be accepted.
The first step would be to identify the zoning for the location of your project. With this information you can reference Table 9 of the Zoning Regulations which indicates the land uses allowed by zone. This denotes what type of permit will be required to allow that use in each zoning district if allowed at all.
Business
The City provides before and after childcare services to the community whether children attend on a regular basis or just drop in on an as needed basis, they will be welcomed into the program. Many other providers such as the YMCA and private providers also provide childcare. Meghan Burger at the City can provide more details about City programs, and she can be reached at Burger, Meghan mburger@slocity.org or at 805-781- 7070. An overview of programs can be found here. Au pars are a service that are provided by the private sector and there are commercially available websites that can provide references and links for those services. Referral services and other business referrals can be sought at the Chamber of Commerce. CAPSLO can aid those seeking general childcare here.
- Use the GIS Parcel Map to find your zoning.
We have limited fee reduction credits, based on need, available on a first-come, first-served basis. We start accepting applications for fee credits May 1 for the upcoming fiscal year starting July 1 through June 30. Applications can be picked up at the Parks and Recreation Office.
Although we do not take payments over the phone, in most cases you have the option to pay online through our Active registration site or at the Parks and Recreation Office.
- Four sworn officers are dedicated to the downtown. Bike patrols are provided during some evenings and days. Bike patrol staffing has been impacted by a general shortage of officers that is being experienced nationally. Four Community Service Officers were added to patrol the downtown area of the City on foot in May 2023. Between the four Community Service Officers there is coverage 7 days a week from 7 am to 5 pm. 2. The four Community Service Officers overlap on Thursdays where one team works 7 am – 5 pm while the other 12 pm – 10 pm so that they can provide extra services downtown during Farmers Market. Vacancy rates are less than 8%. The average in California is above 10%. The current vacancy rate is below the average and the vacant large spaces such as Charles Shoes, Beverly’s and Ross are due to property owner interests and not a general lack of market interest. Multiple above-market offers have been made on both properties.
How is the City protecting downtown SLO - the police presence, safety, homelessness, cleanliness, vacancies.
- This means your property has been determined to be a locally significant historic resource because of significant architecture or historical themes. Properties determined to be a historic resource may be eligible for benefits such as the Mills Act. Likewise, building owners of qualified historic properties can follow the more flexible California State Historical Building Code (CHBC). The CHBC’s standards and regulations are intended to facilitate the rehabilitation or change of occupancy so as to preserve their original or restored elements and features, to encourage energy conservation and a cost effective approach to preservation, and to provide for reasonable safety from fire, seismic forces or other hazards for occupants and users of such buildings, structures and properties and to provide reasonable availability and usability by the physically disabled.
Additionally, historic properties are eligible to receive a decorative plaque that can be displayed on their property. More importantly changes to historic properties are guided by the City’s Historic Preservation Guidelines and Historic Preservation Ordinance. - Use permits allow flexibility in providing for, regulating, or preventing various uses, so they will be compatible with existing or desired conditions in their neighborhoods. Conditions of approval can be applied to projects to help reduce or avoid their negative impacts.
The first step would be to identify the zoning for the location of your project. With this information you can reference Table 9 of the Zoning Regulations which indicates the land uses allowed by zone. This denotes what type of permit will be required to allow that use in each zoning district if allowed at all.
City Facilities
- Contact the Public Works Building Maintenance Supervisor or call Public Works at 781-7200.
All reservations must be made no less than seven working days prior to the event. All permits must be signed with all applicable fees paid no later than seven working days prior to the event. Reservations are made no more than three months in advance of the event (with the exception of the Jack House).
Permits may be requested through the online reservation system or by contacting the reservation desk at (805) 781-7222.
- Bounce House Permits
- BBQ Reservations
- Indoor Rentals
For more information about Friends of the Adobes call (805) 544-3867 or (805) 541-2003.
The Parks and Recreation Department processes special use permits related to the use of City parks and facilities. This includes:
- Special Event Permits
- Tournament Permit Application
- Street Banner Permits
- Film Permits
- Long Term Reservations
For more information on special permits, contact Devin Hyfield at (805) 781-7295
- Not an official one but you can try contacting a Parks and Recreation Coordinator at 781-7222 to see if anyone has turned in unclaimed property. You may also want to try the San Luis Obispo City Police Department at 1042 Walnut or call them at 781-7312.
- No, but we hope to have one available at some point the future.
Yes! Please visit our Parks and Recreation Facilities map as well as our interactive Open Space and Trails map. Other maps of interest can be found on our City Maps page.
The Conference Room has large white erase boards (pens/erasers are not provided) and tables and chairs for 40 people.
The Community Room has a large drop screen, full kitchen (with no supplies), tables and chairs for 120 people, stage, podium and two microphones.
The City/County Library Community and Conference rooms, Meadow Park building, Senior Center and Ludwick Community Center are all available for reservation. All indoor facilities, depending upon availability, can be rented 7 days a week from 8 am to 10 pm.
Request a reservation online or call us at 805-781-7222.
A complete list of all our City facilities available for reservation can be found online or call us at 805-781-7222.
Code Enforcement
- SLO Garbage Company will pick up bulk items for a small fee. Call them at (805) 543-0875 to arrange for pick up. You can also donate items! View the SLO County IWMA page for local outlets (some provide free pickup).
Cold Canyon Landfill accepts household hazardous materials free of charge. The household hazardous waste facility is open on Fridays and Saturdays from 11 a.m. to 3 p.m. There is a 15 gallon volume limit per trip. For more information, visit their website.
City residents can report suspected code violations via our website www.slocity.org/Ask, or by calling the Code Enforcement Hotline at (805) 781-7180. Beginning in May 2012, staff will be proactively patrolling to identify violations of property maintenance standards in public view (i.e.: front yard blight).
- City staff is currently working in neighborhoods to inform residents if they have any property maintenance code violations on their property. You will notice that staff has checked one or more boxes on the Notice to Correct indicating any issues observed on your property. This is NOT a citation, it is a formal warning. In May 2012, staff started proactively patrolling neighborhoods and issuing warnings and citations for violations. You can use the contact information on the Notice to Correct form to address any questions you may have about specific violations on your property.
- If a basketball hoop is in the public right-of-way, it becomes a safety hazard and is in violation of the City of San Luis Obispo Municipal Code 12.04.020. Feel free to contact the Traffic Hotline at (805) 781-7597 to report a basketball hoop on a City street or sidewalk.
Someone in our neighborhood has left a basketball hoop on the street creating parking restrictions. What can be done about this?
- City staff from the Community Development Department focus on enforcing violations of local and state building codes, the City's Zoning Regulations, and City property maintenance standards. Common code violations in San Luis Obispo are:
illegally converted garages
unpermitted construction
substandard housing (i.e. no heat, plumbing leaks, etc.)
land use or use permit violations
improper storage of debris or materials in yards. - Once City staff has observed a violation on your property you will be given a Notice to Correct. This gives a specific time frame, depending on the violation, in which you are required to bring your property into compliance. If the violation is not corrected within the time frame given, you will be subject to fees and/or citations until compliance is achieved. You can view a Code Enforcement Process flow chart on our website for more details.
- City of San Luis Obispo Code Enforcement staff members are part of the Community Development Department. Code Enforcement Officers and Neighborhood Services Specialists are responsible for enforcing Building Codes and Zoning Regulations to provide for the health, safety, and general welfare of all City residents. These codes are different than laws enforced by the Police and Fire Departments, because they mostly relate to property issues rather than issues directly related to a person. However, an individual can be held responsible if their property, whether it is owned or leased, is in violation.
- The goal of enforcement is to ensure city-wide conformity to Building and Zoning Regulations to maintain safety and enhance quality of life for all residents. The quality of life in San Luis Obispo is tied to the character and conditions of its neighborhoods. Enforcing violations stops unsafe issue from continuing and prevents future violations from occurring. Specifically, enforcing property maintenance standards protects the appearance, integrity and character of the community, as well as helps maintain property values for owners.
Community Resources
The City provides before and after childcare services to the community whether children attend on a regular basis or just drop in on an as needed basis, they will be welcomed into the program. Many other providers such as the YMCA and private providers also provide childcare. Meghan Burger at the City can provide more details about City programs, and she can be reached at Burger, Meghan mburger@slocity.org or at 805-781- 7070. An overview of programs can be found here. Au pars are a service that are provided by the private sector and there are commercially available websites that can provide references and links for those services. Referral services and other business referrals can be sought at the Chamber of Commerce. CAPSLO can aid those seeking general childcare here.
Community Action Partnership of San Luis Obispo County (CAPSLO) provides services to over 30,000 individuals in 11 California Counties. CAPSLO focuses on the most vulnerable people in the community and seeks ways to help them become self-sufficient.
CAPSLO takes the health and well-being of our client families, our staff, and our community with the utmost seriousness. As the COVID-19 health crisis intensifies and as school districts have closed and other recommendations by public health agencies have been made to keep the people safe, CAPSLO has made the following adjustments to their programs and services click here to read more.
CAPSLO is looking for volunteers! To help at the 40 Prado Center please submit an application online at www.capslo.org/volunteer
- A great question and one that we can forward to the Board of Supervisors and the City will advocate on the community’s behalf for equitable treatment options for everyone. Currently, women who need detox services leave the area. The County currently contracts for women’s residential treatment facilities with medication assisted treatment in nearby counties. The County intends to evaluate the local need and a potential facility during its strategic planning effort for alcohol, drug and mental health services.
Conservation
Per City of San Luis Obispo Municipal Code, the following must be met to be exempt from a permit for rainwater collection:
"A water tank or a group of water tanks intended for storage of irrigation water only supported directly on grade if the capacity does not exceed 600 gallons in total on a parcel, the height does not exceed seven feet, the ratio of height to width does not exceed 2:1 (provided that water tanks with minor ratio deviances may be allowed under this section in the discretion of the Chief Building Official, subject to review of the deviation by the Chief Building Official and verification that such minor deviations do not adversely impact structural stability), and it is not visible from the public right-of-way that abuts the front yard".
Water waste can be reported by calling to Utilities Administration at 781-7215 or by reporting through the City's community app AskSLO.
Water supply and reservoir levels can be found on our Water Sources page.
Currently, the City does not offer any incentives for homeowners to remove their lawn. Over the years the City adopted and administered many rebate programs such as the low flow toilet/faucet/shower head rebate program (1990-2007), the high efficiency washing machine rebate program (2000-2011), the high efficiency sprinkler rebate program (2007-2010), the weather based irrigation control rebate program (2007-2010), and the low-flow toilet replacement and water efficient washing machine rebate programs (2015-2017). Each of these programs were available city-wide and highly utilized by the community. As participation dwindled, these programs were eliminated and we have turned our focus to water audit and leak detection programs.
While we don’t have a turf removal program in place at this time, it doesn't mean we won’t in the future. We acknowledge that we are often affected by drought and have taken many measures to conserve water. For instance, most of the City’s large parks as well as many large private development lawns are irrigated with recycled water.
- The City recently adopted simplified guidelines for gray water systems and rain collection, but it is not currently a requirement for new development.
What about changes to building codes such as requiring rain harvesting and gray water systems for new development?
Cultural Arts District Parking Structure
How many parking spaces will there be in the new parking garage and what other features will it have for the general public?
When completed, the Cultural Arts Parking Structure will stand at five stories and provide the community with 397 new parking spaces, 41 of which will have electric vehicle (EV) charging stations. The parking structure will be wired to expand EV charging stations in other parking spaces as needed in the future.
There will also be 32 bike racks for easy bike parking and solar panels on the roof to reduce energy costs to operate the facility. Community members can also rent rooftop event space by contacting the City's Parks and Recreation Department.
The structure will be accessible 24 hours a day, seven days a week. It will serve residents who live downtown and visitors.
Curbside and metered parking is available throughout downtown even while the City builds the new Cultural Arts District Parking Structure. Learn more about the City’s parking services like current rates, accessible parking, mobile apps and payment stations, and more. The City also has three safe and convenient existing parking structures located at the following addresses:
-
842 Palm St.
-
919 Palm St.
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871 Marsh St.
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What is the background on the Cultural Arts District Parking Structure? How is it related to SLO Rep Theater and the Arts community in downtown San Luis Obispo?
The City of SLO currently owns the surface parking lot (Parking Lot 14) in the west end of downtown, bordered by Monterey, Nipomo and Palm streets. The City is building a new multilevel structure on this lot to meet parking demand and steward this area’s future as the “cultural corridor” of downtown, as noted in the City’s Downtown Concept Plan.
The new structure will provide critical parking services for the future patrons of SLO Repertory Theater, SLOMA, the History Center, SLO Children’s Museum, and Mission San Luis Obispo de Tolosa/Mission Plaza. SLO Repertory Theater has plans underway to build a new performing arts center (construction will start after the parking structure is complete, target opening is 2026-27), and SLOMA will resume its capital campaign in the future for a new building (target opening unknown).
For more information about the project, visit www.slocity.org/CulturalArtsParking.
What is the cost of the Cultural Arts District Parking Structure project? How is the parking structure being financed?
The City is investing $52 million in this project to support downtown businesses and residents.
During the pandemic, the City did not charge for parking downtown to help support local businesses, which resulted in a $4 million gap in funding. Additionally, in the wake of the pandemic, construction costs increased and interest rates went up. To help offset these losses and costs, in 2022 the City Council voted to adjust parking rates incrementally over time.
To cover up-front costs, the structure will be debt-financed, meaning that there will be a long-term loan in place to pay for construction, and the City will repay that loan with interest over time using parking revenue. The City’s Parking Services department is an independent financial unit, so no tax revenues or other City funds can be used for parking projects or initiatives, including the financing of this new structure.
The new parking structure will be built downtown located at the corner of Palm, Nipomo and Monterey streets.
San Luis Obispo’s downtown has three existing parking structures, and it's been nearly 20 years since the last structure was built. Since 2003, the City has collaborated with the community to evaluate and plan for a fourth structure, and a 2022 study illustrated that this structure is needed to meet both current and projected parking demand in support of a dynamic, accessible and sustainable downtown.
Development
- ADU production is approaching 200/yr. (in 2023) up from just a handful five years ago. Each lot and area are different, and it is very difficult to prepare pre-planned sets that work on every parcel given design, geologic and other conditions. Our fees have been scaled to promote ADU’s and there are $5k rebates for SLO all electric ADU’s through 3CE program. Prefab ADU’s maybe an efficient strategy to reduce overall costs.
- Review hearing agendas on the CDD website and contact the Project Planner via email or phone if you have questions. Submit comments to the Planner or attend public hearings.
- Use the GIS Parcel Map to find your zoning.
Depending on the type of approval you will appeal, the appeal may have to go to hearing. You will have to turn in an appeals form and pay a fee. Learn more here.
Many factors, such as the location or size of the project, can influence the amount of time it will take for your project to get reviewed by staff and taken to hearing for approval.
Once you have identified the type of approval you will need for your project refer to the below table for cycle-times. Click on the each approval type to view a flowchart noting major milestones in the project approval process.
Approval Type
Duration*‡
8-12 weeks
4-6 weeks
Legislative Decision (Rezone, Annexation, General Plan Amendment, etc.)
12-20 weeks
12-26 weeks
8-12 weeks
NOTE:
* Cycle times begin at the time an application has been deemed complete.
‡ If an initial study of environmental review is required, a minimum of 4 weeks is added to the cycle time. If an EIR is required, project timelines will be substantially increased.
- Reference Section 17.16.010 of the Zoning Regulations (p.35-37) to find information about the maximum density (density units per net acre) of development allowed in your zone.
Housing production has been a Major City Goal for several financial plans and the City has prioritized programs that support new housing production. Lack of affordable and workforce housing continues to be an obstacle for many residents in San Luis Obispo. The good news is that the City is purposefully growing in alignment with the community’s long-range plans and highest priorities. Current levels of residential growth are consistent with the City’s Growth Management Ordinance and the City’s obligations to accommodate its Regional Housing Needs Allocation. The City has planned its resources to support a build-out” population of 57,200 residents, while the current State population estimate for the City is 47,653 residents as of January 1, 2022. Below are the latest housing production numbers from State Housing and Community Development.
The following is the projected buildout through 2035 with the caveat that the City does not build housing and that market dynamics will largely dictate the pace of buildout under the City’s Growth Management Ordinance. Roughly 200-300 units/yr. are projected today over the next few years. There are 500- 700 new affordable housing projects that are likely to be built in the next five years depending on the availability of affordable housing funding. A comprehensive overview of the City’s management of growth and related planning and development efforts can be found in the 2022 General Plan Annual Report.
- See section 17.16.060 (p.55-68) of the 2013 Zoning Regulations for parking space requirements.
The cost of an application will vary depending on the type of permit or approval needed and the scope of review a project will require. Fees for projects can be found at the following link. This is separate from the fees associated with building permit inspections and plan review. Building review and inspection fees are related to the square footage and type of project. For more information please call the Building and Safety Division at 805-781-7180.
Planning Services Fee Schedule
- See section 17.16.050 (p. 52-55) for height limits on fences, walls, and hedges. Fence height limits are a function of your front property line and minimum required yard. The Community Development Director may grant exceptions to fence height standards subject to a finding that no public purpose would be served by strict compliance with the standards.
- See section 17.16.040 (p. 51-52) of the 2013 Zoning Regulations for building height limits. The height of a building is the vertical distance from the average level of the ground under the building to the topmost point of the roof, including parapets.
- This depends to the scope of the project and how existing buildings and lots are configured. Check your zoning, look at the Zoning Regulations, and then contact the Planning Department if you still have questions.
- This means your property has been determined to be a locally significant historic resource because of significant architecture or historical themes. Properties determined to be a historic resource may be eligible for benefits such as the Mills Act. Likewise, building owners of qualified historic properties can follow the more flexible California State Historical Building Code (CHBC). The CHBC’s standards and regulations are intended to facilitate the rehabilitation or change of occupancy so as to preserve their original or restored elements and features, to encourage energy conservation and a cost effective approach to preservation, and to provide for reasonable safety from fire, seismic forces or other hazards for occupants and users of such buildings, structures and properties and to provide reasonable availability and usability by the physically disabled.
Additionally, historic properties are eligible to receive a decorative plaque that can be displayed on their property. More importantly changes to historic properties are guided by the City’s Historic Preservation Guidelines and Historic Preservation Ordinance. Although Pre-Application is not required, it may highlight any fatal flaws in your project before submitting a more costly application. Projects possessing one or more of the following characteristics should do Pre-Application review:
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Residential Projects > 20 Dwelling Units
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Mixed-Use Projects
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Commercial Projects > 20,000 Sq. Ft. New Development
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Projects Located in Annexation or Expansion areas
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Projects > Three Stories
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Hillside Development on Slopes > 20%
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Large Tract Maps > 25 lots
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Projects Requiring an EIR
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General Plan or Specific Plan Amendments
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Rezones
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Areas not served by Utilities
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- The following is a link to projects currently in the development review entitlement process, entitled, but have not submitted a building permit application, in the plan check process, or under construction.
- See section 17.16.10 (p. 38-44) for yard setbacks and 17.16.025 (p. 45-49) for creek setbacks. A yard is defined as an area along a property line within which no structures, parking spaces or parking backup spaces may be located, except as otherwise provided in the zoning regulations. Creek setback requirements apply to all creeks as defined in the Open Space Element and shown on that element’s Creek Map, and only those creeks
Architectural review evaluates the suitability and appropriateness of individual project design and to help achieve attractive and environmentally sensitive development. Review the City’s Design Guidelines to learn more click here.
This new device is called a Pedestrian Hybrid Beacon (PHB), also commonly referred to as a “HAWK” signal. It is a traffic control device used to stop road traffic and allow pedestrians and bicyclists to cross safely. At a PHB, the beacon remains dark until the push button to cross is activated by a pedestrian or bicyclists intending to cross. Upon activation, the beacons begin flashing yellow, then steady yellow, then solid red. During the solid red phase, drivers must remain stopped while users cross from the side street. Prior to returning to dark, the beacons display an alternating flashing red “wig-wag” that allows drivers to stop and proceed when clear, as they would with a stop sign. For more information, please visit the City's Active Transportation Education page here.
- Use permits allow flexibility in providing for, regulating, or preventing various uses, so they will be compatible with existing or desired conditions in their neighborhoods. Conditions of approval can be applied to projects to help reduce or avoid their negative impacts.
- Once you determine which exception you will need, submit a planning application along with the materials listed on the application checklist appropriate for the type of permit needed for your project. Bring the planning application, the checklist, and the requested materials to the counter when you submit your application. If an application is missing an item required by the checklist, your application will not be accepted.
The determination for a traffic impact study will be made at the beginning of the application process. The following are example development sizes that would trigger a transportation impact study. These are just example scenarios, traffic impact studies may be required for smaller projects under special circumstances.
- 100 Single Family Units
- 150 Multi Family Units
- 150 Room Hotel
- 10,000 SQFT Restaurant
- 25,000 SQFT Retail
- 65,000 SQFT Office
- 125,000 SQFT Manufacturing
The City only accepts traffic studies that are prepared independent of the applicant. Studies are administered by the City and paid for by the applicant via a reimbursement agreement. The applicant may hire their own traffic consultant to help develop their project and review the traffic study, however that consultant would be conflicted out of preparing the actual traffic study.
Once the applicant has finalized their project description the City will prepare a scope for the study and submit it to the applicant for review. Then the City will advertise the scope to a list of on-call traffic consultants and award based on the best proposal.
Below is an example time table for traffic impact studies, actual schedules will vary depending on the size of the project and scope of the study.
- Draft Scope & Applicant Review: 1 Week
- Advertise RFP & Select Consultant: 3 Weeks
- Complete Applicant Reimbursement Agreement: 1 Week
- Complete Traffic Study: 10 Weeks
Emergency Response
No, but over 50% of our full-time firefighters are paramedics and the remainder are required to be basic EMT. All SLOFD firefighters are cross trained for medical response.
- No, but over 50% of our full-time firefighters are paramedics and the remainder are required to be basic EMT. All SLOFD firefighters are cross trained for medical response. Paramedics perform dual functions of emergency medical and fire suppression operations.
- San Luis Obispo Fire Department does not conduct child safety seat installations or inspections. However, San Luis Obispo Police does, along with these agencies.
Can I bring my infant or child car seat to the fire station to have it installed or inspected for safety?
- We apologize, SLOFD does not give out patches to the public; they are for official use only.
- We do not have any community service or volunteer opportunities currently.
- We do not have any community service or volunteer opportunities currently.
- We are called to assist the public with many different situations. These include but are not restricted to assisting with flooding, helping the elderly or infirm back into bed, and investigating unusual situations (electrical/smoke/possible hazardous conditions). We typically do not rescue cats from trees. Often cats will come down on their own or you may contact a commercial tree service to assist.
- Yes. We allow ride-alongs on Thursdays from 1-5pm. Only one person can ride-along per company, and we limit participation to once every six months. We require you to dress appropriately and expect you to wear full-sturdy shoes, long pants, and complement our image of being clean and professional. You must be 18 years old and have signed the release form. Please call us at (805)781-7380 to schedule a ride-along.
No fee is charged for the Fire department to respond to an emergency. Multiple false alarms at the same address can within a specified period can result in a citation fee. Ambulance transport (by San Luis Ambulance) to a hospital will result in a fee to the service provider, not the Fire Department. For any billing questions contact San Luis Ambulance: (805) 543-2626, 3546, S. Higuera Street San Luis Obispo, CA 93401
The City of San Luis Obispo typically tests for Firefighter every other year and is looking for compassionate, friendly, physically, and mentally strong individuals. Please review the job description for information about the minimum qualifications for Firefighter and sign up for job opening alerts through our Human Resources portal.
Over the past few years, the City has hired lateral firefighters and firefighter-paramedics from other fire departments throughout the State of California. We are challenged in our ability to hire non-California firefighters because of the lack of interstate reciprocity for Firefighter certification. Candidates who wish to work for San Luis Obispo City Fire should pursue California State Fire Marshal certification as well as reciprocity for their EMT-Basic or Paramedic certifications. For out-of-state applicants, obtaining National Registry Certification is typically the best first step in this process.
The City of San Luis Obispo requires applicants to be at least 18 years old, with a valid driver’s license, a California State Firefighter Academy certificate and a current EMT-B or EMT-P certificate. The City is currently using CAL JAC Firefighter Candidate Testing Center for recruitments. Please click here for more information: https://www.fctconline.org/
- Oral Interview: FCTC candidates meeting SLO City FD requirements will be screened for overall fit and invited to the Oral Interview process based on qualifications. Only the top applicants will be invited to participate in an oral interview. The interview panel shall interview prospective candidates and shall be comprised of personnel from the Fire Department and a representative from the City's Human Resources Department.
- Background Check: All successful applicants shall be subject to a reference check, a credit history check, and a criminal record check.
- Medical Exam: Any applicant passing all previous segments of the process will have thorough medical examination by a licensed physician of the City's choice and a valid and job-related psychological examination performed by a licensed psychologist of the City's choice.
- Fire Academy: Recruit firefighters will go through a fire academy for approximately 10 weeks before being assigned to an engine or truck company.
- Probationary Period: Original appointments to the Fire Department shall be for probationary period of 12 months from date of hire.
- Firefighting is an extremely arduous career, which is why our fitness standards are very high. While the San Luis Obispo currently relies on third-party pre-employment fitness testing and certification, successful candidates will find that the minimum expectations for on-the-job application of fitness and skills are significant. For more information, please consider San Luis Obispo Fire's Basic Performance Evaluation. This hands-on manipulative evolution is one example of an evolution that is used to assess technical skills and physical fitness for our Emergency Response personnel. In developing a fitness regimen for testing as well as for understanding the fitness expectations for all SLO City Firefighters, candidates are encouraged to consider this evaluation tool, which requires strength, flexibility, aerobic and anaerobic endurance, and tenacity.
Other than during the open application phase, qualified Firefighter candidates are encouraged to schedule a ride-along with a SLO City fire crew. You can schedule a ride-along by contacting us via email, and please include your full name and contact phone number. Because our employees are our most vital asset in delivering our community-focused mission, Fire Chief Aggson is willing to meet with qualified Firefighter candidates prior to the open application process. During this optional one-on-one time, interested potential applicants are encouraged to bring a current resume. You can schedule a meeting with Chief Aggson via email.
Our standards for meeting the minimum qualifications for employment consideration are high. We are looking for highly skilled professional firefighters. Having said that, our expectations for personal character are even higher. We've often said that competence is the minimum expectation, and character is what sets successful candidates apart. Our comprehensive testing process and background investigations assess both competence and character.
Here are some recommendations to help you navigate starting a career in the Fire Service.
- Have a plan
- Seek out a line level suppression Fire Captain or Firefighter as a mentor.
- Write out your plan to obtain a Firefighter/EMT position and steps to execute it.
- There are several planning aids to help you with this. This is a great handout created by Santa Clara County Fire Department.
- Be realistic, remember it is a journey to get there, most FF candidates take 3 to 5 years to get full time employment.
- Evaluate, decide and commit. Once you commit you need to be all in at all times, it is a great career, however there is no “I am thinking about it”. Either you’re in or out; non-commitment leads to an unfulfilled waste of time. Don’t look back 3 years from now without employment due to lack of commitment.
- Make sure you discuss this with your spouse/partner and you both agree to be all in... the team approach is important; at times the testing part is stressful.
- Training/Education:
- FINISH your AS DEGREE then go get a BS DEGREE. If you have your BS/BA you are steps ahead and consider a Masters.
- AS – Focus on Fire Science
- BS – Fire Administration, Forest Management, Public Administration etc… are great, but any advanced degree is good.
- Allan Hancock Fire Technology A.S. Degree classes
- https://catalog.hancockcollege.edu/current/programs/fire-technology-associate-in-science.php
- If you work fulltime, consider taking an online class each semester to get this knocked out
- Allan Hancock or any CA State Fire Training approved Fire Academy
- https://www.hancockcollege.edu/pathways/public-services/firetech.php
- This is a big commitment, recommend getting on as a reserve/PCF somewhere first and getting some basic experience before applying
- National Fire Academy Self Study Courses
- https://www.usfa.fema.gov/nfa/
- Free and self-paced
- A few recommended classes
- Firefighter Safety: Calling the Mayday Q0133
- ICS-100: An Introduction to the Incident Command System Q0462
- ICS-200: Basic Incident Command System for Initial Response Q0463
- Introduction to Emergency Response to Terrorism Q0890
- NWCG S-190, Introduction to Wildland Fire Behavior Q0901 - S190
- Principles of Building Construction Q0751
- Wildland/Urban Interface Fire Q0617
- Fire Department Reserve and Seasonal jobs contacts:
- Atascadero Fire
- Seasonal FF jobs
- CAL FIRE SLU/SLO Co.
- Paid Call and Seasonal FF Jobs
- Morro Bay Fire
- Reserve and Seasonal FF jobs
- Templeton Fire
- Paid Call Firefighter jobs
- San Luis Obispo City
- Firefighter Intern Program – beginning in July 2021
- Firefighter Candidate Testing Center Program
- https://www.fctconline.org/
- Roadmap to Becoming a Firefighter: https://www.caljac.org/recruitment/for-apprentices/roadmap-to-becoming-a-firefighter
- Administer written placement test
- Administer the Candidate Physical Ability Test (CPAT) for measuring an individual’s ability to handle the physical demands of being a firefighter (eight separate events)
- Provides statewide eligibility lists and job opening information
- Firefighter Jobs
- Check out several of the online job search websites. Look at the job descriptions, minimum qualifications, desired training and certifications to give you an idea what path you may need to take.
- https://www.firecareers.com/index.php
- https://www.google.com/search?q=firefighter+jobs+california&rlz=1C1GCEA_enUS875US875&oq=Firefighter+job&aqs=chrome.1.0l2j69i57j0l5.5436j1j15&sourceid=chrome&ie=UTF-8&ibp=htl;jobs&sa=X&ved=2ahUKEwiQ2875-4bsAhWH9Z4KHcQiD0MQiYsCKAB6BAgOEAQ#htivrt=jobs&htidocid=ZmGHeqgmy4eOJ9BNAAAAAA%3D%3D&fpstate=tldetail
It is a great career but requires a lot of training and dedication to get there. You will take lots of tests and interviews but keep your head up and stay focused. It is entirely worth it!
- We currently do not have a Public Information Officer (PIO). Please call our main office at (805)781-7380 and we will direct you to the appropriate person.
- Tours for groups or individuals may be set up by calling the fire department at (805) 781-7380 or filling out this request online. Tours are offered on Thursdays.
- Call the San Luis Obispo County Adult Protective Services Department at 805-781-1790.
- During business hours, contact a Fire Inspector. After business hours and on weekends, call the City Police Department non-emergency line at 805-781-7312.
- Call the City Code Enforcement Division at 805-781-7180.
- Fill out a request form here.
- Unfortunately, we are unable to schedule visits, accommodate birthday parties or utilize our emergency response apparatus to visit your child’s birthday party location. However, we encourage you to schedule a tour of our headquarters station to learn about our facilities, equipment and meet our fire personnel. Please remember, the firefighters at the station are on duty and may need to respond to an emergency quickly. Tours are offered on Thursdays.
- Sewer overflows are emergency situations that require immediate attention. If you come across a sewer overflow or suspected sewer overflow please call City of San Luis Obispo Utilities Wastewater immediately. During regular business hours - Monday-Friday 8:00 AM - 5:00 PM Please call (805) 781-7215
After hours emergency dispatch please call (805) 781-7312 - Contact: Post 66, The American Legion - 1661 Mill Street, San Luis Obispo, CA 93401 or call (805) 543-6445
If I have fire sprinklers in my home or business, is it going to flood and ruin everything if I have a fire?
With very few exceptions, fire suppression sprinkler systems are designed so that water flows only through those sprinkler heads in closest proximity to the fire. Unfortunately, most Hollywood movies make commercial and residential fire suppression sprinkler activation look much more dramatic than in real life. Once again, don't believe everything you see in the movies and on TV!
If a fire occurs in a home or office equipped with sprinklers, the heat from the fire essentially opens the flow of water from those sprinkler heads closest to the fire. In many cases, only one head is activated. Sprinkler systems are designed to hold a fire in check so that it does not spread. These systems have water-flow alarms built into them, which directly or indirectly result in the Fire Department responding to completely extinguish the fire. A single fire sprinkler discharges about 20-40 gallons of water per minute, much less than the 100-250 gallons per minute discharged by a fire hose.
- Call 911 first! The police/fire dispatcher should connect you to the Poison Control Center. If necessary, you may also call the Poison Control Center after dialing 911, at (800) 222-1222.
The City and County of San Luis Obispo do not post a public list of evacuation locations for several reasons. The primary reason is that we thoughtfully determine which evacuation site is appropriate given the conditions immediately preceding the emergency/disaster. There isn’t an evacuation location predesignated for each neighborhood because we won’t know which site to send people to until we know the conditions creating the evacuation need. We wouldn’t want to predesignate a specific evacuation site for a given neighborhood in advance of a wildfire, for example, because we need to understand the fire’s behavior and path in order to identify and communicate safe evacuation routes and locations.
The other reason we don’t have a list of evacuation sites on our website is because the American Red Cross is the agency that contracts with facilities throughout the County to maintain the list of participating agencies and locations that function as evacuation sites. County Animal Services partners with the American Red Cross to deploy mobile animal kennel trailers to evacuation sites to accommodate evacuees with pets.
When there is a potential or urgent need to activate an evacuation shelter, the City, County Office of Emergency Services, and the American Red Cross collaborate to identify the evacuation zone, routes for egress, evacuation site location(s), and evacuee support and information. We push that message out through law enforcement officers making notifications in the evacuation area, through Reserve 911 (learn more about the Sheriff’s Reverse 911 system and register your mobile phone), and through emergency notifications via our media partners. The evacuation notification via all these methods would identify the zone to be evacuated, the safe routes for evacuation, and the location of evacuation sites.
Please visit the Fire Department's webpage dedicated to disaster preparedness to make sure you are ready for disaster!
SLOFD firefighters are trained, outfitted, and prepared to deal with a wide variety of emergencies. “All Risk” essentially means the Department responds to all types of Fires, Medical Emergencies, Technical Rescues, Hazardous Materials and Fire Prevention Code Enforcement. Department members participate in a rigorous yearly training plan that covers the many types of emergencies encountered.
- If someone is in danger, please call 911. Otherwise, hazards such as the ones above or other similar hazards can be directed to the City of San Luis Obispo Public Works Department. (805) 781-7200 during normal business hours. If you have a priority or urgent issue and are unable to reach someone at Public Works, or are calling after hours, call the Police Department non-emergency number at (805) 781-7312 and Public Works staff will be dispatched.
There are hazards such as fallen trees, clogged storm drains, water leaks, sinkholes that I have noticed, who do I notify?
- Please do not call SLOFD for power outages. Using your smartphone, please visit the following PG&E's web page for information.
There seems to be a power outage in my area. Should I call the San Luis Obispo Fire Department to find out when power will be restored?
- If you smell natural gas, see downed power lines, or suspect another emergency, leave the area immediately and call 911. Then, call PG&E at (800) 743-5000 24-hour Customer Service Line.
24-hour Power Outage Information Line: (800) 743-5002. What to do if you see a downed power line: Never, ever touch a downed power line or go near one. Power lines are not insulated like power cords. Always assume the power line is energized. Do not touch a downed power line or other equipment. Do not touch anything or anyone in contact with a downed power line. Keep children and pets away from a downed power line. Do not drive over a downed power line. Leave the area immediately and then call 911 and PG&E at (800) 743-5000. Fighting fires are only a small portion of a firefighter’s duties. Medical emergencies, and other types of calls keep firefighters busy. Firefighters are responsible for the care and upkeep of all apparatus and equipment used in fighting fires and caring for patients. All equipment must be in top condition and ready for any type of incident. Maintenance of apparatus and equipment is vitally important to the fire service. This not only assures us of proper operating conditions, but it constantly familiarizes members with the technical aspects of our equipment. Firefighters also are responsible for the care of the
Our firefighters are on duty 24 hours a day, 7 days a week. SLOFD firefighters are assigned to work 48-hour shifts beginning at 8a.m. To ensure 24/7 coverage, there are three separate shifts each working an average of 56 hours a week. Working less than the 56-hour schedule could require adding a 4th shift and 14 more firefighters.
- We hire firefighters periodically. Visit City of San Luis Obispo’s Human Resources page for current job openings and descriptions. Candidates who wish to work for SLOFD should pursue California State Fire Marshal Firefighter 1 Academy Certification and participate in the CAL JAC FCTC program as well as a reciprocity for their EMT-Basic or Paramedic certifications.
- Home Depot: 1551 Froom Ranch Way, SLO (805) 596-0857
Farm Supply Co.: 224 Tank Farm, SLO (805) 543-3751
Miner's Hardware: 2034 Santa Barbara, SLO (805) 543-2191
Where do I fill my sandbags?
Sand will be deposited at the locations listed below only in anticipation of a forecasted, significant rain event (2-3+ inches)
City Corporation Yard parking lot: 25 Prado Road
Laguna Lake Golf Course parking lot: 11175 Los Osos Valley Road
Santa Rosa Park parking lot: 190 Santa Rosa Street
Sinsheimer Park parking lot: 900 Southwood Drive - Emergency Medical Technician (EMT) classes are offered at local community colleges. Allan Hancock College and Cuesta College
- San Luis Obispo Fire Department is called to assist the public with many different situations, but we typically do not assist in animal care or treatment unless emergency intervention is warranted. If so, we will work in conjunction with the County of San Luis Obispo Animal Control.
For animal-related issues and concerns, please contact:
Animal Services – County of San Luis Obispo 885 Oklahoma Avenue, San Luis Obispo, CA 93405 (805) 781-4400 https://www.slocounty.ca.gov/Departments/Health-Agency/Animal-Services.aspx This is called vertical ventilation or "venting the roof." There are two basic reasons for this practice. The first is to remove dangerous and toxic gases (smoke) that accumulates in a burning building to improve visibility and reduce potential Flashover or Backdrafts. Another reason for venting the roof is to see how far the fire has progressed. One of the fastest avenues through which fires spread is the attic. Heat and smoke rise into the attic where the fire can move quickly. Firefighters may go ahead of the fire on a roof, cut holes to access the attic and stop the fire from spreading through the attic.
SLOFD units are dispatched according to information received by the 9-1-1 operator for the type of emergency occurring. Certain emergencies require a single unit response, such as a medical aid or smoke check, whereas a structure fire would require multiple units and possible Automatic Aid for CAL FIRE our allied County Fire Agency. The Advanced Vehicle Locator system (AVL) computer program selects the closest unit to be dispatched and respond to the incident.
- Each shift has 1 Battalion Chief overseeing 13 Suppression Personnel responding from 4 stations. Timing is vital to outcomes for fires and medical incidents. Our resources are distributed throughout the City with a 4-minute travel time goal because left unchecked, a fire will double in size every 1-2 minutes. An external assessment calls for adding a 5th fire station in southern SLO. Fire Station 1 – 2160 Santa Barbara Ave Fire Station 2 – 132 North Chorro Fire Station 3 – 1280 Laurel Lane Fire Station 4 – 1280 Laurel Lane
The ladder truck is based on our ISO rating, insurance rate tables for homeowners and businesses based on local Fire Department capabilities. Truck 1 staffed with four (4) firefighters from Fire Station #1 it is a unique and vital tool for protecting the community. The paramedic staffed ladder truck can help us with elevated rescues, overcome setbacks, elevated water tower operations, and exposure protection. It is the ideal size for our downtown, big box complexes and Cal Poly. The tiller makes it possible to maneuver on very tight streets.
Firefighters are like everyone else. They need to eat and must supply and pay for their own food. SLOFD firefighters are on-duty 24 hours a day, seven days a week, always ready to respond to a call, even when they are at the grocery store. Each crew of firefighters stays together throughout their entire 48-hour shift to ensure they can respond to an emergency, with the proper equipment, from any location within minutes. Being out in the community also gives us a chance to meet with residents and get to know the people in our neighborhoods, which makes us better first responders.
SLOFD UTV2 is grant funded through SLO County Parks and is available for a wide variety of emergency and non-emergency uses such as; off-road access and extrication of medical patients to a safe treatment and/or transportation and transporting SLOFD personnel and equipment when responding to and/or non-emergency special events. UTV2 is located at FS#2 and cross staffed with FS#2 personnel off Truck 2. The primary use is rescues in both City and Cal Poly open space trails. SLOFD E-Bikes was grant funded as part of the SLO Stringer Family through SLO Firefighters BEAR Foundation and are available and appropriate for a wide variety of emergency and non-emergency uses which include such as; off road access, assessment, treatment, and preparation for extraction of patients and transporting SLOFD personnel and medical equipment to remote or inaccessible areas that the UTV or department apparatus cannot access. This special resource has proven to cut access times to injured persons on trails by nearly 60%.
SLOFD prides itself on the delivery of state-of-the-art emergency medical services to our community. Our fire engines are staffed by cross trained firefighter/paramedics. A fire engine is dispatched with an ambulance on many calls for various reasons. Patient-care timing and the number of ambulances in the City and County drives the need for fire-based EMS. In many cases, the fire engine may be closer and can initiate medical care before the arrival of the ambulance. The fire engine and ambulance crews work together to make a highly efficient team to provide you with an unsurpassed level of care and best possible outcome.
Encampments
Encampments on Caltrans Property are addressed by Caltrans District 5 maintenance staff. To report encampments to Caltrans, please visit: csr.dot.ca.gov or call the District 5 dedicated line at (805) 441-5712.
Encampments on private property are assigned to the City's Code Enforcement Team and trespassing enforcement will be addressed by SLOPD. To report encampments on private property, please submit an Ask SLO request, under topic area "Transient Encampment on Private Property."
In compliance with our CAMP standards, we first ensure encampment inhabitants are provided the opportunity for assistance and access to resources through our Community Action Team (CAT) or our Mobile Crisis Unit (MCU). We then post a Notice to Vacate, which informs inhabitants they are in violation of the law and provides a deadline for inhabitants to vacate the premises. The site is then scheduled for cleanup and will be addressed by our Public Works department. Due to this multi-level process, the resolution of your request may take up to three weeks to be completed. Thank you for your patience in this process.
While the County government is primarily responsible for providing public services to unhoused individuals in our city, we recognize that there are things the City can do to reduce homelessness within our City limits. Here’s what we’re currently doing: First, we’re focused on making it easier to build more affordable and workforce housing here. Second, we are working directly with local non-profit partners and the County to reduce homelessness. And third, we have boots through our MCU and CAT Field Teams on the ground every day connecting unhoused community members with services to help get them back on their feet. To see a more in depth look at what the city is doing to prevent and address homelessness, please see our Homelessness Response Strategic Plan.
eNotification
The City uses eBidboard to advertise construction projects. Please visit our Public Works Bids & Proposals page for more info.
- Anyone can unsubscribe from our email updates by clicking the "Manage Subscriptions" link at the bottom of the most recent email update received.
The City provides public information frequently via our online news center and calendars. Every time a news or calendar item for the topic you selected is added to the City's website, you will receive an email update. Some topics may have more frequent updates than others.
- Your email address will only be used for official City business.
Fee Study
- The basic concept of a User Fee Study is to determine the “reasonable cost” of each service provided by the City for which it charges a user fee. The full cost of providing a service may not necessarily become the City’s fee, but it serves as the objective basis for the maximum amount that may be collected.
- Development Impact Fees pay for a variety of products and services within the City of San Luis Obispo. They keep infrastructure and facilities maintained and ensure our emergency services have funding.
- The reality of the local government fee environment is that significant increases to achieve 100% cost recovery is often not feasible, desirable, or appropriate depending on policy direction — particularly in a single year. The recommended fees identified herein are either at or less than full cost recovery, and are based on the City’s cost recovery policy, outlined in the Financial Plan (starting on p. 538).
- Development Impact Fee revenue is collected and used to cover the cost of capital facilities (e.g., parking structures) and infrastructure (e.g., bridges) required to serve new development in the City. Impact fee revenue cannot be used to cover the operation and maintenance costs of these or any other facilities or infrastructure. Impact fees can only be used to pay for new or expanded capital facilities needed to accommodate growth.
The purpose of the study is to develop an updated schedule of fees that accounts for the true costs of providing user-requested services, and updated fees charged to developers to offset the impact of their projects on existing facilities.
The study has two components:
- User Fee Study: First, it is a review of the City’s existing fees for services excluding Water and Sewer rates (subject to Proposition 218), and Parking and Transit rate-based fees. The study involves multiple Departments and identifies the “reasonable cost” of providing services, as City staff currently provides them, at existing, known, or reasonably anticipated service and staff levels; it then compares the result to the current fee amount to determine whether it’s recovering the full cost of the service provided. The fee study also provides an opportunity to add new fee recommendations or remove outdated fees or services.
- Impact Fee Nexus Study: Second, it is a review of the City’s adopted development impact fees (AB 1600) for transportation, parks and recreation, police, fire, water and wastewater.
- View a PDF file of the current Comprehensive Fee Schedule, updated for FY 2025-26.
Any property owner that wishes to build the following will pay Development Impact Fees:
- Any new residential or non-residential development
- Additions and expansions to existing non-residential development
- Additions and expansions to residential developments that paid discounted impact fees
- Additions, expansions and remodels that result in a change of land use
A fee study is typically performed by local governments every 3-5 years to adjust user fees and charges to changing costs and circumstances. The last fee study the City completed was more than five (5) years ago (in 2017).
In California, user fees are required to conform to the statutory requirements of the California Constitution, Proposition 218, and the California Code of Regulations. The law also requires that the City Council adopt fees by either ordinance or resolution. Any fees set higher than the estimated total cost of providing the related services must be approved by a popular vote of two-thirds of voters because the charge would then be considered a tax and not a fee.
In the interim, user fees were adjusted by annual changes in the Consumer Price Index (CPI) and impact fees were adjusted annually by the California Construction Cost Index (CCCI) for impact fees, as the City has been impacted by cost increases and inflationary pressures on labor, materials and supplies. Additionally, in rare cases, additional changes have been made to ensure that cost recoveries were more in line with Council-approved guidelines.Scope of the User Fee Study
The scope of the User Fee Study encompasses a review and calculation of the user fees listed in the existing Comprehensive Fee Schedule and charged by the following City of San Luis Obispo Departments, as well as any general government fees charged by various departments (copies, recordings, etc).
- Community Development
- Public Works
- Parks & Recreation
- Police
- Fire
- Finance
- City Clerk
- Utilities
Scope of the Impact Fee Study
The scope of this study encompasses a review and calculation of the development impact fees listed in the Comprehensive Fee Schedule, including:
- Transportation Impact Fees
- Parkland Impact Fees
- Police Impact Fees
- Fire Impact Fees
- Water & Wastewater Impact Fees
Flood Control Program
Yes! We have an interactive map on our Get Ready SLO pages where you can select the type of information you'd like to see or call Public Works at 781-7200 for more information.
If you are interested in Flood Zones, Flood Insurance, or developing in a flood zone contact Development Review at 781-7015.
Please visit our Get Ready SLO pages for information on winter weather and flood preparedness.
Public Works manages creek projects. Please view our current projects map for the most up to date information, or contact the Public Works Engineering Division by calling (805) 781-7200.
You should contact the Development Review Division by calling 781-7015.
The City inspects the major creeks and minor waterways each year before the rainy season. That way, work can be performed each year before the rains come down.
For more information on preparing for the winter storms and protecting your property visit our Get Ready SLO pages!
For information about winter preparedness or protecting your property from flooding, visit our Get Ready SLO pages or call Public Works at 781-7200 for more information.
It depends. The creeks through the city are mostly on private property, so each individual owner has a responsibility to make sure the creek is not obstructed with growth or debris. However, the City has identified certain locations that regularly cause problems and has taken on the responsibility of cleaning and maintaining them.
Flood Preparation Guide
NO! More people drown in their cars than anywhere else during a flood. Do not underestimate the power of water - only two feet of water can sweep away an automobile! Do not drive through a flooded area. Do not drive around road barricades; they are posted for a reason! The road or bridge may be washed out or unstable, or may be subject to swift currents.
- To find out if your property might be located within one of the flood zones, see the Flood Map or feel free to give us a call for more specific information at 781-7201.
There are several ways to protect your property and prevent or minimize flood damage. Options range from sandbagging around flood-prone areas to waterproofing walls to completely raising the structure. Call us at 781-RAIN for assistance. The Winter Weather Guide page gives detailed information about sandbags and all kinds of other good stuff.
If you live next to a creek or drainage way, find out its past history before the rainy season hits. Then, during heavy storms, keep a watch on the rising water and report any potential problems you see to the authorities at the City Yard, 781-7220. That way, we can do what we can to help prevent or eliminate flooding, property damage or loss of life.
- Be extra aware of your surroundings and possible hazards. Pay special attention to road conditions. Note the amount of water flowing in or across flooded streets and under or over bridges. Do not attempt to cross flooded streets. Avoid problem areas and always plan an alternate route, if possible, before you leave your home or business. Make sure to tell someone where you are going and when you should reach your destination.
Do not walk through flowing water. Drowning is the number one case of flood deaths, mostly during flash floods. Currents can be deceptive; six inches of moving water can cause you to lose your footing.
Flooding can last from 30 minutes to several hours - not too long, normally. There's a catch, though: Flooding can occur with little or no warning, and even short-lived floods can do serious damage. In fact, any flooding situation usually causes some damage. During past storms (most recently in 1994), many of these usually calm waterways overflowed, flooding nearby businesses and homes.
You may be lucky. Your property may be high enough that it was not flooded recently. But that doesn't mean you should rest on your laurels. If you are in a floodplain, the odds are that someday your property will suffer some sort of damage.
"For the next 60 seconds, this station will conduct a test of the Emergency Broadcast System...Bzzzz. Beeeeep." Yes, it's annoying. But it's essential during a flood situation. In coordination with the local Office of Emergency Services, the County of San Luis Obispo and the National Weather Service issue emergency flood warnings through the local radio and television stations. Learn which stations they are beforehand and stay informed by listening to these early warnings and advisories.
Yes! Please give the folks at the SLO Public Works Department at 781-RAIN. You can also check out our Winter Weather Guide or the the other Get Ready SLO pages for more ways on how to protect yourself, your loved ones and your property from storm and flood damage.
We're ready for anything. And you can be, too!
- Just because you own property in a flood zone does not mean that you can't develop it. Usually you can, but you will encounter stricter flood zone specific development conditions. Construction costs will usually be higher, as will design costs. All new buildings must be raised above the established flood levels (commercial buildings may incorporate flood proofing if, in the opinion of the City, elevating the building is not feasible).
During heavy storms, many people want to park their car or stand on bridges over creeks to watch the swift-moving water. However, in a matter of seconds, large floating objects, like a fallen tree, can jam under the bridge, forcing the rushing water over the top of the bridge and possibly sweeping you, your car and anything else into the creek. Stay away from creeks and bridges!
Absolutely! You can clean out the gunk from the drainage ways around your property. And if you notice that one of the public drainage systems is blocked, please call us and let us know so we can clean up the mess. Debris, vegetation or anything blocking the drainage way can easily be removed during the dry season and can dramatically reduce flooding problems during winter storms.
The City inspects the major creeks and many of the minor waterways each year before the rainy season. But you can help by reporting any fallen trees or broken drains and pipes. Doing so is a great help and allows us to make repairs before the rains come down.
- If you own a building in a flood zone and decide to remodel it or add on, you may be required to bring the building into compliance with the current flood regulations. This occurs when the total value of your remodels or additions (during any ten-year period) equals or exceeds fifty percent (50%) of the market value of the building before the new improvements are done. The market value does not include the value of the land.
Anyone can carry flood insurance; it is not limited to those properties in designated flood zones. If you don't have flood insurance, talk to your insurance agent. Homeowner's insurance policies generally do not cover damage from floods. However, because the City of San Luis Obispo participates in the National Flood Insurance program, you can purchase a separate flood insurance policy. This insurance is backed by the federal government and is available to everyone, even if your property has been flooded.
There are four major streams - and numerous minor waterways - which cause flooding in San Luis Obispo. The four major streams are San Luis Obispo Creek, Stenner Creek, Old Garden Creek and Prefumo Creek. Memorize these names and where they are. Impress your friends at your next party.
Stay away from power and electrical wires! We're serious here: The second leading cause of death in floods is electrocution. Electrical current can travel through even a small amount of water. Report any downed power lines to Pacific Gas & Electric Company (800) 743-5000 or the City Police Dept. at 781-7317.
General Plan Updates
- A General Plan can be described as the "blueprint" for the City's Future. It represents the community's vision as goals and policies to direct decision-making. California state law requires that each city adopt a general plan addressing seven mandatory components or "elements": Land Use, Circulation, Housing, Conservation, Open Space, Noise and Safety. The City of San Luis Obispo also has a Water and Wastewater Element.
- The Circulation Element includes goals and policies relating to how people, products and visitors move around San Luis Obispo. This includes cars, bicycles, pedestrians, air transportation, as well as public transportation such as buses and shuttles.
- The Land Use element designates the general location and intensity of housing, businesses, industry, open space, education, public buildings and grounds, waste disposal facilities, and other land uses. It helps guide future development and preserve environmental resources.
Historic Preservation
- Use the GIS Parcel Map to find your zoning.
- This means your property has been determined to be a locally significant historic resource because of significant architecture or historical themes. Properties determined to be a historic resource may be eligible for benefits such as the Mills Act. Likewise, building owners of qualified historic properties can follow the more flexible California State Historical Building Code (CHBC). The CHBC’s standards and regulations are intended to facilitate the rehabilitation or change of occupancy so as to preserve their original or restored elements and features, to encourage energy conservation and a cost effective approach to preservation, and to provide for reasonable safety from fire, seismic forces or other hazards for occupants and users of such buildings, structures and properties and to provide reasonable availability and usability by the physically disabled.
Additionally, historic properties are eligible to receive a decorative plaque that can be displayed on their property. More importantly changes to historic properties are guided by the City’s Historic Preservation Guidelines and Historic Preservation Ordinance.
Human Resources
We recruit only on an as needed basis. Eligibility lists are good for one year. If there is an open recruitment for a given position, it will be posted on the job openings page of our website.
Salary and Benefits Information is on the Human Resource section of the website. You can find it here: Job Descriptions & Salaries
Inflow and Infiltration
- A private sewer lateral is the pipe that drains your sinks, bathtubs, toilets and showers from your home or building to the City’s sewer main.
- Property owners are responsible for the operation, maintenance and repair of their property’s sewer lateral from the home or building and including the point of connection with the City’s sewer main.
Proper maintenance of a private sewer lateral is important because these lines can clog with roots and grease and can cause a backup inside your property or a spill from the line. A sewage spill can cause damage to your property that is expensive to fix and can cause public and/or environmental health concerns.
A properly maintained private sewer lateral also helps reduce inflow and infiltration into the City's wastewater collection system.
Neighborhood Traffic Management
This new device is called a Pedestrian Hybrid Beacon (PHB), also commonly referred to as a “HAWK” signal. It is a traffic control device used to stop road traffic and allow pedestrians and bicyclists to cross safely. At a PHB, the beacon remains dark until the push button to cross is activated by a pedestrian or bicyclists intending to cross. Upon activation, the beacons begin flashing yellow, then steady yellow, then solid red. During the solid red phase, drivers must remain stopped while users cross from the side street. Prior to returning to dark, the beacons display an alternating flashing red “wig-wag” that allows drivers to stop and proceed when clear, as they would with a stop sign. For more information, please visit the City's Active Transportation Education page here.
Parking Citations & Violations
You may request a review online, in writing, or verbally within:
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21 days of receiving the citation, or
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14 days of receiving a delinquent notice.
(Per California Vehicle Code §40215)
The procedures to contest/appeal a citation are governed by California Vehicle Code (CVC 40215).
How to Submit
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Online: Citation Processing Center
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Mail Printable Form To: Parking Services, 1260 Chorro St., San Luis Obispo, CA 93401
Include photos or documentation to support your appeal.
View Request FormAppeal Steps
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Initial Review – Citation placed on hold; decision within 4 - 6 weeks by mail or email.
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Administrative Hearing – To request an administrative hearing, you must fill out this form and return it within 14 days of decision notice. Fine must be paid (payment plans and hardship waivers available). If paying the fine prior to the hearing will cause a hardship, you may request a Bond Waiver.
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Civil Appeal – File with SLO Superior Court within 30 days if hearing decision is upheld. Filing fee required.
If your citation is dismissed, no payment is due or refunds will be issued.
Payment plans are available.
If the administrative hearing upholds your citation, you may file a civil appeal with SLO Superior Court within 30 days of the hearing decision (filing fee required).
If your citation is dismissed, fines will be refunded within 90 days.
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A citation must be paid before the Due Date listed on the citation to avoid any delinquent penalties.
- Pay online: slo.citationportal.com There is a processing fee of $3.
- Pay by Mail: Make personal checks or money orders out to the City of San Luis Obispo and mail to 1260 Chorro St., Suite #B, San Luis Obispo, CA 93401.(DO NOT MAIL CASH.)
- Pay in Person: Hours are Monday through Friday 8 AM-5 PM. We have a Drop Box located to the right of our front doors that you can drop payment into after hours. (NO CASH/COIN ACCEPTED IN DROP BOX).
- After 21 days, a $30 penalty may be imposed. If citation remains unpaid after the penalty is added, the DMV will be notified and a hold will be placed on your registration until the citation amount is paid.
California vehicle code makes it illegal for a vehicle to be parked in the same spot for more than 72 hours, on any public street in California . After 72 hours, the vehicle may be cited and/or towed. To request to have an abandoned vehicle, please write down a description of the vehicle, the license plate number and the address where it is parked. Call the SLOPD non-emergency line at 805-781-7317 with the information. The Police Department field service technicians will begin the process of tagging and removing the vehicle.
Parking Services
If you need to add time to your parking session and you've paid with PayByPhone, you can extend your current session from the app as long as it's within the allowed time limits. If you paid via an on-street pay station and are within the time limits, simply enter your license plate number and pay to extend your session.
You may request a review online, in writing, or verbally within:
-
21 days of receiving the citation, or
-
14 days of receiving a delinquent notice.
(Per California Vehicle Code §40215)
The procedures to contest/appeal a citation are governed by California Vehicle Code (CVC 40215).
How to Submit
-
Online: Citation Processing Center
-
Mail Printable Form To: Parking Services, 1260 Chorro St., San Luis Obispo, CA 93401
Include photos or documentation to support your appeal.
View Request FormAppeal Steps
-
Initial Review – Citation placed on hold; decision within 4 - 6 weeks by mail or email.
-
Administrative Hearing – To request an administrative hearing, you must fill out this form and return it within 14 days of decision notice. Fine must be paid (payment plans and hardship waivers available). If paying the fine prior to the hearing will cause a hardship, you may request a Bond Waiver.
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Civil Appeal – File with SLO Superior Court within 30 days if hearing decision is upheld. Filing fee required.
If your citation is dismissed, no payment is due or refunds will be issued.
Payment plans are available.
If the administrative hearing upholds your citation, you may file a civil appeal with SLO Superior Court within 30 days of the hearing decision (filing fee required).
If your citation is dismissed, fines will be refunded within 90 days.
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The City will proactively include information about upcoming impacts to traffic including street closures and detours through all City channels including the Construction and Traffic Updates webpage and via City e-blasts, City social media channels, press releases, mailed notifications to adjacent businesses/organizations and residents, as needed.
To get email updates about this project, subscribe to the “Transportation” news topic at www.slocity.org/Subscribe.
Please see the tips below to help you avoid entering a zero for the letter O and vice versa.
Using the license plate below as an example please note the following:
- The letter “O” is box-shaped.
- The number “0” is oval shaped.
Example below would be entered as SL(oh)789(zero).
Specialty and custom plates often consist of blank spaces or special characters.
When entering your license plate number into the pay station or mobile app, do not enter anything for blank spaces or special characters.
For example, the license plate below would be entered as ISLO
There are two ways to pay for on-street parking.
1. Find the nearest on-street parking pay station, enter your license plate number, choose the length of stay and pay using the form of payment of your choice.
2. Pay with your mobile device using PayByPhone.
The City of SLO has partnered with PayByPhone as the single parking app provider in downtown San Luis Obispo. PayByPhone is an easy and convenient way to pay for parking using your mobile device. To register, simply download the PayByPhone app from the App Store or Google Pay, or visit the PayByPhone website. Make sure you have your license plate number, mobile phone number, email address and credit card available to complete your registration.
- To know where you are parked and associate the parking rate, you need to enter the location code corresponding to where you are parked. The location code is a unique number associated with a parking space, machine or off-street lot. To find your location code, you can use PayByPhone's geolocation, or interactive map or manually input the location code displayed on the closest parking machine.
How many parking spaces will there be in the new parking garage and what other features will it have for the general public?
When completed, the Cultural Arts Parking Structure will stand at five stories and provide the community with 397 new parking spaces, 41 of which will have electric vehicle (EV) charging stations. The parking structure will be wired to expand EV charging stations in other parking spaces as needed in the future.
There will also be 32 bike racks for easy bike parking and solar panels on the roof to reduce energy costs to operate the facility. Community members can also rent rooftop event space by contacting the City's Parks and Recreation Department.
The structure will be accessible 24 hours a day, seven days a week. It will serve residents who live downtown and visitors.
Starting July 2024:
- Rates for three-hour street parking in the main downtown core is $2.75 per hour.
- Rates for 10-hour street parking in the outer downtown area is $2.25 per hour.
- Rates for the parking garage are $2 per hour, with a maximum daily rate of $8.
A citation must be paid before the Due Date listed on the citation to avoid any delinquent penalties.
- Pay online: slo.citationportal.com There is a processing fee of $3.
- Pay by Mail: Make personal checks or money orders out to the City of San Luis Obispo and mail to 1260 Chorro St., Suite #B, San Luis Obispo, CA 93401.(DO NOT MAIL CASH.)
- Pay in Person: Hours are Monday through Friday 8 AM-5 PM. We have a Drop Box located to the right of our front doors that you can drop payment into after hours. (NO CASH/COIN ACCEPTED IN DROP BOX).
Curbside and metered parking is available throughout downtown even while the City builds the new Cultural Arts District Parking Structure. Learn more about the City’s parking services like current rates, accessible parking, mobile apps and payment stations, and more. The City also has three safe and convenient existing parking structures located at the following addresses:
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842 Palm St.
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919 Palm St.
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871 Marsh St.
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- On-street parking throughout downtown is enforced Monday – Saturday 9 AM – 9 PM, and Sundays 1 PM – 9 PM. The parking garages are enforced 24 hours a day, 7 days a week.
Revenue gained from citations and parking meters is used to maintain current parking and for additional parking, such as new structures and lots.
- After 21 days, a $30 penalty may be imposed. If citation remains unpaid after the penalty is added, the DMV will be notified and a hold will be placed on your registration until the citation amount is paid.
A parking session is the paid session that you will start as soon as parking. The parking session can be initiated at an on-street pay station or by using the supported mobile app (PaybyPhone).
California vehicle code makes it illegal for a vehicle to be parked in the same spot for more than 72 hours, on any public street in California . After 72 hours, the vehicle may be cited and/or towed. To request to have an abandoned vehicle, please write down a description of the vehicle, the license plate number and the address where it is parked. Call the SLOPD non-emergency line at 805-781-7317 with the information. The Police Department field service technicians will begin the process of tagging and removing the vehicle.
What is the background on the Cultural Arts District Parking Structure? How is it related to SLO Rep Theater and the Arts community in downtown San Luis Obispo?
The City of SLO currently owns the surface parking lot (Parking Lot 14) in the west end of downtown, bordered by Monterey, Nipomo and Palm streets. The City is building a new multilevel structure on this lot to meet parking demand and steward this area’s future as the “cultural corridor” of downtown, as noted in the City’s Downtown Concept Plan.
The new structure will provide critical parking services for the future patrons of SLO Repertory Theater, SLOMA, the History Center, SLO Children’s Museum, and Mission San Luis Obispo de Tolosa/Mission Plaza. SLO Repertory Theater has plans underway to build a new performing arts center (construction will start after the parking structure is complete, target opening is 2026-27), and SLOMA will resume its capital campaign in the future for a new building (target opening unknown).
For more information about the project, visit www.slocity.org/CulturalArtsParking.
What is the cost of the Cultural Arts District Parking Structure project? How is the parking structure being financed?
The City is investing $52 million in this project to support downtown businesses and residents.
During the pandemic, the City did not charge for parking downtown to help support local businesses, which resulted in a $4 million gap in funding. Additionally, in the wake of the pandemic, construction costs increased and interest rates went up. To help offset these losses and costs, in 2022 the City Council voted to adjust parking rates incrementally over time.
To cover up-front costs, the structure will be debt-financed, meaning that there will be a long-term loan in place to pay for construction, and the City will repay that loan with interest over time using parking revenue. The City’s Parking Services department is an independent financial unit, so no tax revenues or other City funds can be used for parking projects or initiatives, including the financing of this new structure.
- Please use another pay station/meter and report the broken pay station/meter location to Parking Services, 805-781-7230.
There are motorcycle meters located throughout the downtown area (click here). Long-term motorcycle meters are located in front of 842 Palm Parking Garage and in the parking lot beneath the 871 Marsh Parking Garage. For safety reasons, motorcycles are not permitted in the garages. Bicycle racks are located conveniently throughout the city.
The new parking structure will be built downtown located at the corner of Palm, Nipomo and Monterey streets.
- Please email parkinginfo@slocity.org with questions. A Parking Services team member will respond to your inquiry shortly.
San Luis Obispo’s downtown has three existing parking structures, and it's been nearly 20 years since the last structure was built. Since 2003, the City has collaborated with the community to evaluate and plan for a fourth structure, and a 2022 study illustrated that this structure is needed to meet both current and projected parking demand in support of a dynamic, accessible and sustainable downtown.
Parks
For more information about Friends of the Adobes call (805) 544-3867 or (805) 541-2003.
The Parks and Recreation Department processes special use permits related to the use of City parks and facilities. This includes:
- Special Event Permits
- Tournament Permit Application
- Street Banner Permits
- Film Permits
- Long Term Reservations
For more information on special permits, contact Devin Hyfield at (805) 781-7295
- If you are interested in volunteering in any of our City parks, please reach out to the City's Volunteer Coordinator, Kiersten Anderson, at knanders@slocity.org, or visit https://volunteer.slocity.org/.
Yes! Please visit our Parks and Recreation Facilities map as well as our interactive Open Space and Trails map. Other maps of interest can be found on our City Maps page.
A complete list of all our City facilities available for reservation can be found online or call us at 805-781-7222.
Parks Maintenance
- Please contact the rain hotline at (805) 781-7301 for the most up-to-date information.
For a list of all current Park projects within the City, please visit our Current Park Projects page.
For more information about Friends of the Adobes call (805) 544-3867 or (805) 541-2003.
The Joint Use Committee was disbanded. Please contact the Facilities Supervisor or the Parks and Recreation Department at 781-7300 if you have questions.
The Parks and Recreation Department processes special use permits related to the use of City parks and facilities. This includes:
- Special Event Permits
- Tournament Permit Application
- Street Banner Permits
- Film Permits
- Long Term Reservations
For more information on special permits, contact Devin Hyfield at (805) 781-7295
- If you are interested in volunteering in any of our City parks, please reach out to the City's Volunteer Coordinator, Kiersten Anderson, at knanders@slocity.org, or visit https://volunteer.slocity.org/.
Yes! Please visit our Parks and Recreation Facilities map as well as our interactive Open Space and Trails map. Other maps of interest can be found on our City Maps page.
City parks are open to the public daily, from 5:00am until 10:00pm year-round. It is unlawful to be within a City park outside of these hours. Park restrooms and any access gates are opened by 8:00am daily; if they are found unopened by this time, please contact Parks Maintenance at (805) 781-7220.
Once per year, Parks Maintenance closes each sports field for 90 days in order to perform turf renovations, which include aeration, seeding, and fertilization and also allows the fields to rest in-between seasons. This process allows the City to continually provide safe and functional turf areas for the community to enjoy! For more information regarding what fields are affected and when they are scheduled to close, please follow this link: https://www.slocity.org/home/showpublisheddocument/35955/638621686465700000.
Pavement Maintenance
City Street rehabilitation is spread out over multiple years by breaking the City up into zones. Check out our Pavement Plan map.
Contact Public works at 781-7220 or submit an Ask SLO Service Request.
Permit Process
- ADU production is approaching 200/yr. (in 2023) up from just a handful five years ago. Each lot and area are different, and it is very difficult to prepare pre-planned sets that work on every parcel given design, geologic and other conditions. Our fees have been scaled to promote ADU’s and there are $5k rebates for SLO all electric ADU’s through 3CE program. Prefab ADU’s maybe an efficient strategy to reduce overall costs.
- Review hearing agendas on the CDD website and contact the Project Planner via email or phone if you have questions. Submit comments to the Planner or attend public hearings.
- Use the GIS Parcel Map to find your zoning.
Depending on the type of approval you will appeal, the appeal may have to go to hearing. You will have to turn in an appeals form and pay a fee. Learn more here.
- See Application Review Procedures page.
Once you determine what exception is allowed for your project, according to the Zoning Regulations submit a planning application, the application checklist for your type of exception, and pay the associated fees.
Many factors, such as the location or size of the project, can influence the amount of time it will take for your project to get reviewed by staff and taken to hearing for approval.
Once you have identified the type of approval you will need for your project refer to the below table for cycle-times. Click on the each approval type to view a flowchart noting major milestones in the project approval process.
Approval Type
Duration*‡
8-12 weeks
4-6 weeks
Legislative Decision (Rezone, Annexation, General Plan Amendment, etc.)
12-20 weeks
12-26 weeks
8-12 weeks
NOTE:
* Cycle times begin at the time an application has been deemed complete.
‡ If an initial study of environmental review is required, a minimum of 4 weeks is added to the cycle time. If an EIR is required, project timelines will be substantially increased.
The City reviews applications on a first-come, first-served basis. However, we are committed to processing your plans as quickly and efficiently as possible. The City's goal is to complete the plan checks within the following time frames:
Type of Plan Check
Project Examples
Initial Plan Check (City’s Goal Time)
Rechecks (City’s Goal Time)
Minor Projects
Non-structural tenant improvements, residential remodels and additions, single-family homes
4 weeks
2 weeks
Moderate Projects
Structural tenant improvements, commercial additions up to 5,000 SF, changes of occupancy
6 weeks
3 weeks
Major Plan Check
New commercial buildings
8 weeks
4 weeks
Type of Plan Check
Project Examples
Initial Plan Check (City’s Goal Time)
Rechecks (City’s Goal Time)
Minor Projects
Non-structural tenant improvements, residential remodels and additions, single-family homes
4 weeks
2 weeks
Moderate Projects
Structural tenant improvements, commercial additions up to 5,000 SF, changes of occupancy
6 weeks
3 weeks
Major Plan Check
New commercial buildings
8 weeks
4 weeks
Type of Plan Check
Project Examples
Initial Plan Check (City’s Goal Time)
Rechecks (City’s Goal Time)
Minor Projects
Non-structural tenant improvements, residential remodels and additions, single-family homes
4 weeks
2 weeks
Moderate Projects
Structural tenant improvements, commercial additions up to 5,000 SF, changes of occupancy
6 weeks
3 weeks
Major Plan Check
New commercial buildings
8 weeks
4 weeks
The cost of an application will vary depending on the type of permit or approval needed and the scope of review a project will require. Fees for projects can be found at the following link. This is separate from the fees associated with building permit inspections and plan review. Building review and inspection fees are related to the square footage and type of project. For more information please call the Building and Safety Division at 805-781-7180.
Planning Services Fee Schedule
- This depends to the scope of the project and how existing buildings and lots are configured. Check your zoning, look at the Zoning Regulations, and then contact the Planning Department if you still have questions.
- This means your property has been determined to be a locally significant historic resource because of significant architecture or historical themes. Properties determined to be a historic resource may be eligible for benefits such as the Mills Act. Likewise, building owners of qualified historic properties can follow the more flexible California State Historical Building Code (CHBC). The CHBC’s standards and regulations are intended to facilitate the rehabilitation or change of occupancy so as to preserve their original or restored elements and features, to encourage energy conservation and a cost effective approach to preservation, and to provide for reasonable safety from fire, seismic forces or other hazards for occupants and users of such buildings, structures and properties and to provide reasonable availability and usability by the physically disabled.
Additionally, historic properties are eligible to receive a decorative plaque that can be displayed on their property. More importantly changes to historic properties are guided by the City’s Historic Preservation Guidelines and Historic Preservation Ordinance. Although Pre-Application is not required, it may highlight any fatal flaws in your project before submitting a more costly application. Projects possessing one or more of the following characteristics should do Pre-Application review:
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Residential Projects > 20 Dwelling Units
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Mixed-Use Projects
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Commercial Projects > 20,000 Sq. Ft. New Development
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Projects Located in Annexation or Expansion areas
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Projects > Three Stories
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Hillside Development on Slopes > 20%
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Large Tract Maps > 25 lots
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Projects Requiring an EIR
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General Plan or Specific Plan Amendments
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Rezones
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Areas not served by Utilities
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Architectural review evaluates the suitability and appropriateness of individual project design and to help achieve attractive and environmentally sensitive development. Review the City’s Design Guidelines to learn more click here.
- Use permits allow flexibility in providing for, regulating, or preventing various uses, so they will be compatible with existing or desired conditions in their neighborhoods. Conditions of approval can be applied to projects to help reduce or avoid their negative impacts.
- Once you determine which exception you will need, submit a planning application along with the materials listed on the application checklist appropriate for the type of permit needed for your project. Bring the planning application, the checklist, and the requested materials to the counter when you submit your application. If an application is missing an item required by the checklist, your application will not be accepted.
The first step would be to identify the zoning for the location of your project. With this information you can reference Table 9 of the Zoning Regulations which indicates the land uses allowed by zone. This denotes what type of permit will be required to allow that use in each zoning district if allowed at all.
Public Works
We are working to create an online list of construction projects in the near future. In the meantime, please call us at 781-7210 for more information.
- Please call the Public Works Inspection Hotline at (805) 781-7554.
This new device is called a Pedestrian Hybrid Beacon (PHB), also commonly referred to as a “HAWK” signal. It is a traffic control device used to stop road traffic and allow pedestrians and bicyclists to cross safely. At a PHB, the beacon remains dark until the push button to cross is activated by a pedestrian or bicyclists intending to cross. Upon activation, the beacons begin flashing yellow, then steady yellow, then solid red. During the solid red phase, drivers must remain stopped while users cross from the side street. Prior to returning to dark, the beacons display an alternating flashing red “wig-wag” that allows drivers to stop and proceed when clear, as they would with a stop sign. For more information, please visit the City's Active Transportation Education page here.
Railroad Safety Trail
Has the City considered building another bridge to help the community get from one side of town to the other?
The City’s Active Transportation Plan does identify the need for a second bridge to be constructed about mid-point of the Rail Road Safety Trail. There is a potential pedestrian/biking bridge planned for the future. We want to help the community have easier access again to Sinsheimer park area.
- Walking over the tracks through the fence is unsafe and is due to the hazardous nature of crossing railroad tracks at grade. Union Pacific Railroad's policy prohibits trespassing on the rail road tracks.
The City's Railroad Safety Trail links Cal Poly to the downtown area as well as destinations in between. More people are choosing to walk or bike as their preferred mode of transportation in San Luis Obispo and the Railroad Safety Trail gives them an easy and safer route through town.
The trail expansion has been a top priority for the city, as it aims to reduce greenhouse gas emissions and provide more access to bicyclists and pedestrians. This project also helps further major city goals related to climate action, sustainable transportation, and equity.
- For questions about the Railroad Safety Trail, please contact the City through the Ask SLO app or on our website.
- The fencing is a requirement of the easement agreement the City has with Union Pacific Railroad as the City uses railroad land for the trail. The new fence serves as a safer barrier between trail users and the rail road tracks and prevents hazardous crossings.
Recycled Water
The City of San Luis Obispo Water Reclamation Facility produces a disinfected tertiary recycled water by removing the waste from wastewater that residents discharge to the sewer. This recycled water is suitable for irrigation and many other uses. The Water Reclamation Facility uses the biological and mechanical processes described below to produce this high quality recycled water.
- Primary treatment uses bar screens and settling basins to remove materials that settle or float.
- Secondary treatment uses bacteria and other microorganisms to remove carbonaceous wastes and to convert ammonia to nitrates. The Water Reclamation Facility uses trickling filters and activated sludge basins to raise these microorganisms and then uses clarifiers following each of these processes to remove the microorganisms from the water. Following secondary treatment 95-98 percent of the organic material and solids have been removed.
- Tertiary treatment cools, filters, and disinfects the water before it is provided for reuse and dechlorinates the water that is discharged to the creek.
For more information please visit the Water Resource Recovery Facility Page
- The use of recycled water is regulated by the Water Resources Control Board, the same agency that regulates drinking water. The recycled water produced by the City of San Luis Obispo is suitable for irrigation of playgrounds and all food crops as well as many other uses. It is not approved for drinking, food preparation, or swimming. However, the incidental contact or consumption of this recycled water which might be anticipated with the approved uses is not harmful.
- A separate distribution system was constructed to deliver recycled water. It will be distributed to customers who have a large demand for water. Including, parks, schools, athletic fields, highway landscaping, and landscaping in commercial and multifamily residential areas.
Roundabout
- Contrary to many peoples' perceptions, roundabouts actually move traffic through an intersection more quickly, and with less congestion on approaching roads. Roundabouts promote a continuous flow of traffic. Unlike intersections with traffic signals, drivers don’t have to wait for a green light at a roundabout to get through the intersection. Traffic is not required to stop – only yield – so the intersection can handle more traffic in the same amount of time.
I think traffic will be more congested or too slow through a roundabout compared to a signal—is this true?
Vehicles in the circular roadway of the roundabout have the right of way. Drivers approaching the roundabout must yield to drivers already in the roundabout.
What about those little roundabouts with stop signs on Chorro (i.e. what is the difference between a roundabout and a neighborhood traffic circle?)
Roundabouts are circular intersections with specific design and traffic control features. These features include yield control of all entering traffic, channelized approaches, and appropriate geometric curvature to ensure that travel speeds on the circulatory roadway are less than 30 mph. Drivers approaching a roundabout must yield to vehicles already in the roundabout circling counterclockwise.
Neighborhood traffic circles are typically built at the intersections of local streets for reasons of traffic calming. The intersection approaches may be uncontrolled or stop-controlled. They do not typically include raised channelization to guide the approaching driver onto the circulatory roadway. The right-of-way assignment at neighborhood traffic circles is the same as if there were no traffic circle at all. If a stop sign is present, stop. If a yield sign is present, yield. If neither a stop or yield sign is present on an approach, slow and continue counterclockwise through the intersection around the circle.
Locations of existing roundabouts:
• Prado and Serra Meadows
• Tank Farm and RighettiLocations for planned roundabouts:
• Orcutt and Ranch House Road
• Tiburon and Ranch House Road
• Tiburon and Righetti Ranch Road
• Froom Ranch and Dalidio
• Tank Farm and Orcutt
• California and Taft- Roundabouts when feasibly are the City’s preferred intersection control within the City. A primary reason being the safety benefits of a roundabout. Roundabouts reduce injury crashes by 51 percent. Additionally, roundabout can hand more vehicles through the intersection than a traffic signal, reducing greenhouse gas emissions.
Sewer Laterals
Yes, you do need a permit to perform lateral work on private property. A plumbing permit for lateral repairs/replacement is issued over-the-counter to licensed plumbers at the City of San Luis Obispo’s Community Development Department's public counter at 919 Palm Street. To see current business hours for the public counter click here.
Some signs that a lateral may need repair or replacement include frequently clogged drains and an odor of sewage.
To accurately assess the condition of your sewer lateral, a Closed-Circuit Television Video (CCTV) inspection is needed.
Possible deficiencies that may be detected include displaced joints, open joints, root intrusion, substantial deterioration of the line, cracks, leaks, sags, inflow and /or infiltration of extraneous water, fats, oils and grease, or sediment deposits.
To avoid costly repairs as well as health, safety, and environmental hazards, laterals should be cleaned regularly. How often you clean your lateral depends on the age of your house, the growth of tree and brush roots and the types of items that go down the drain. A good rule of thumb is to have a plumber check your lateral every two to five years. Check more often if you experience a sewage-like odor or frequently clogged drains.
Sewer laterals can be clogged and overflow for a variety of reasons:
o Tree and/or brush roots entering the sewer line
o Disposal of items into sink and/or toilet that clog the drain:
o Feminine hygiene items, including tampons and pads
o Baby wipes and diapers
o Paper towels
o Hair
o Dental floss
o Disposable towels
o Foods not meant for the garbage disposal such as chicken bones, corn cobs and egg shells
o Cooking grease
o Children’s toys
All food scraps and non-dissolvable items should be thrown in a trash or compost bin instead of down the drain. Kitchen cooking grease should never be thrown down the drain. Instead, cooking grease should be kept in a metal or glass jar and then thrown in the garbage.
A cleanout is an entry point into the sewer service lateral that is used to clear the line of any obstructions. Generally, a cleanout can be located either inside or outside of a house/building. Cleanouts are sometimes inadvertently buried under landscaping, walkways or driveways. When this happens the cleanout will need to be re-exposed and made accessible. A licensed Plumber can determine where your sewer lateral’s cleanout is and the condition of your lateral as well as perform the necessary repair work. The best way to access the condition of a lateral is by Closed Circuit Television Video (CCTV) examination.
The private sewer lateral is the pipe that connects a business or home’s plumbing system to the City’s wastewater collection main pipeline which is located in the street or an easement.
Condition is the structural integrity of the lateral upon inspection. The lateral is given a rating based on the “condition” of the pipe and what defects are observed during the inspection.
Good - condition is free of defects and shows no sign of deterioration.
Fair condition is a lateral with a few minor defects and can be maintained easily without harm to the pipe.
Poor - condition is a lateral with some major defects impairing the function of the lateral and pipe material shows signs of failure.
Failure - is a lateral with severe problems such as heavy roots, missing pipe, soil visible through the pipe material (ex. – Cast Iron with rust holes through the sidewall – Orangeburg pipe present). Lateral is beyond its useful life and can no longer be safely maintained.- Install date is the approximate date the lateral was originally installed or replaced. It may differ from the date the house was built (age of the house).
Material type is the type of material your lateral piping is made of. The common pipe types are High Density Polyethylene, Cast Iron, Vitrified Clay, Orangeburg and PolyVinyl Chloride. ABS Pipe is included under PolyVinyl Chloride. For more information of pipe type and characteristics click here.
This indicates the level of repair to a lateral performed that we have a record of. Lower indicates that the lower lateral has been replaced. This is generally from the back of the sidewalk to the city main. Upper indicates the lateral was replaced from the house to the back of the sidewalk. Point Repair is just a small repair somewhere along the length of the lateral, typically they are 3’-6’ in length. Complete indicates that the lateral has been completely replaced from the house to the city main, including the wye connection at the city main.
Any missing information indicates that the city has no information on the category that is blank.
Service type is the type of use according to the property type. Residential is single family housing, apartments, Condos, etc. Commercial is principally business oriented. Mixed Use is a property that includes commercial use and residential living on the same property.
Call a licensed Plumber to determine the problem. Look for “Plumbing Contractors” in the Yellow Pages or online in your local area. Many have CCTV cameras to inspect the lateral to positively determine what the problem is.
The property owner is responsible for the entire pipe length, including the wye or saddle at the point of connection to the City's mainline.
Probably not, most policies do not cover lateral repair costs. This is a home maintenanceexpense. Some home warranties do cover this.
Sidewalk and Parkway Maintenance
Yes, all work and materials must be in conformance with the City of San Luis Obispo Engineering Standards and Standard Specifications.
Before placing any concrete, you must have the forms, base, tree root removal, and saw cuts inspected. After approval, a City-approved concrete mix must be used. Finish must be a light broom finish with score marks to match the existing sidewalk. After the work is completed, you must call for a final inspection. A permit is required for all concrete work in the public right-of-way. Engineering Standards and Standard Specifications for construction in SLO are available for download free of charge.
For information on obtaining a permit call (805) 781-7111 or visit the Encroachment Permit webpage.
Traffic markings shall be placed on public streets for the purpose of regulating, warning, or guiding traffic as stated in the California Manual on Uniform Traffic Control Devices (CA MUTCD). The City installs curb paint after careful examination for its needs and impact on City streets. All curb markings in the public right-of-way must be installed by the City or with the City’s approval. Red curbs are enforced by the San Luis Obispo Police Department or Parking Services.
The City has a no-fee Red Curb Permit Program allowing residents to paint and maintain a portion of curb on either side of their private driveway. The goal of this program is to discourage cars from blocking driveways and to increase the visibility when cars are backing onto the road. To participate in this program, visit Ask SLO.
Curb markings installed without approval by the City will not be included in the permitted curb database. These installations will be removed by Public Works, and the cost of the removal will be charged to the responsible party. Furthermore, and unauthorized red curb may present an unnecessary liability in case an accident occurs in the area where the curb markings have been installed illegally and the City cannot provide records to justify the need for these markings.
When a report is made to the City, it is entered into a work order program. Generally, within a week the site is reviewed, and a repair will be initiated as appropriate. If a temporary “fix” such as grinding, ramping, or patching the area can be made, that is usually completed the same week. When caused by a street tree, severe damage that cannot be temporarily fixed is placed at the top of the list to be reconstructed as soon as possible.
Areas of less severe damage are completed as the next priority, working around the City Sidewalk Inspection Program in advance of the paving program. That can mean the sidewalk will not be replaced for several years. Damage other than that caused by street trees shall be followed up by the property owner.
The City encourages street trees in front of residences. The property owner is responsible for the maintenance of the street tree, but the City will repair the sidewalk when the concrete has been damaged by a street tree. Concrete damaged by private trees is the responsibility of the property owner. Maintenance, trimming and replacement of street trees and shrubs is governed by Chapter 12.24.110, 12.24.120 and 12.24.150 of the Municipal Code.
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Visibility – When parkway strip shrubbery interferes with the ability of a driver to see approaching traffic, either from a driveway or an intersection, trimming of shrubs must be completed. Shrubs must be trimmed to a maximum height of 36”, and preferably lower, for a minimum distance of 30’ from an intersection. (Municipal Code 10.60 and 17.16.020)
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Walkway and Gutter Clearance – Trimming of ground cover or shrubs is required when the plants extend onto or over the sidewalk or gutter.
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Parkway Strip Condition – All tree stumps, large rocks, trash and debris must be removed. The parkway strip must be level with no tripping hazards. Holes must be filled and leveled with dirt or other material
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Construction of curbs, gutters, and sidewalks within the City right-of-way must be performed by a properly licensed and insured contractor. A permit is required for concrete repair and replacement. Permits are valid for 45 days; call (805) 781-7111 for more information.
Certain species of trees may raise concrete if preventative maintenance is not performed. To reduce the chance of future concrete displacement, trees can be root-pruned and a root barrier installed. Care must be taken when root pruning to avoid damaging underground utilities. This work must be completed by a certified Arborist. Also, deep-watering the tree, that is, applying a slow trickle of water over a 24-hour period, encourages deeper root growth which reduces the chance of sidewalk damage.
Repair of the sidewalk, curb and gutter are required when one or more of the following conditions exist:
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A vertical displacement of 3/4” or greater
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Horizontal openings greater than 1/2” exist
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Damage causing the sidewalk slope to exceed 5:1
Replacement of the sidewalk, curb and gutter are required when one or more of the following conditions exist:
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When the concrete has deteriorated and broken apart or damaged beyond repair and one or more of the following conditions exist:
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Multiple vertical differences in height between sections of sidewalk or concrete parkway strip of ¾” or more.
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Multiple horizontal openings greater than ½”.
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Damage causing sidewalk slopes to exceed 5:1.
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In any instance where the owner or City has reason to know that the condition presents a danger to users, or the owner has observed someone trip because of damage to the surface.
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Curb and gutter replacement is typically required when sidewalks and driveways are replaced unless the sidewalk is separated from the curb by a parkway.
As outlined in the Streets and Highways Code, the Public Works Superintendent – Streets and Traffic Signals is responsible for identifying the level of repair or replacement required to abate the identified conditions.
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If the sidewalk or the street must be closed for the work, or materials placed in the street, a permit is required from Public Works. If a tree is to be removed, a removal permit must be obtained. Applications for tree removal are available on the City’s web site on the Community Development Department webpage. Additional permit information can be obtained from the Department of Public Works. Permits are valid for 45 days; call (805)781-7111.
The property owner is responsible for properly maintaining this area (see San Luis Obispo Municipal Code Section 12.16.020 and Streets and Highway Code Division 7, Part 3, Chapter 22). This responsibility includes maintenance of damaged or displaced concrete and abatement of weeds or debris. While the City may be liable for injuries to pedestrians that are determined to have resulted from a dangerous condition of a public sidewalk, property owners should be aware that they may also be found liable if it is determined that they somehow caused the dangerous condition.
Yes, in certain situations where the damage has been caused by a city street tree. To find out more about this you can either email the Streets Maintenance Supervisor or call us at 781-7220.
Signal and Street Light Maintenance
Please email our Transportation Operations staff or call us at (805) 781-7190. For information on City maintained traffic signals click here.
If you observe an issue with a traffic signal, please contact our Signal Maintenance Technician at (805) 781-7220 or submit a service request through the City's engagement platform, AskSLO.
Yes, please visit our Traffic Signals page for the map and more information on City-maintained traffic signals.
This new device is called a Pedestrian Hybrid Beacon (PHB), also commonly referred to as a “HAWK” signal. It is a traffic control device used to stop road traffic and allow pedestrians and bicyclists to cross safely. At a PHB, the beacon remains dark until the push button to cross is activated by a pedestrian or bicyclists intending to cross. Upon activation, the beacons begin flashing yellow, then steady yellow, then solid red. During the solid red phase, drivers must remain stopped while users cross from the side street. Prior to returning to dark, the beacons display an alternating flashing red “wig-wag” that allows drivers to stop and proceed when clear, as they would with a stop sign. For more information, please visit the City's Active Transportation Education page here.
SLO in Motion: North Chorro Neighborhood Greenway
- Yes. The North Chorro Neighborhood Greenway connects Downtown SLO to Cal Poly at Highland Drive and ties in directly to the protected bike lanes on Marsh and Higuera Streets. The Cerro Romauldo Greenway is a new greenway project also under construction that will connect to the North Chorro Neighborhood Greenway and Pacheco Elementary School to Bishop Peak Elementary School.
- The Greenway project went through a series of name changes including the Broad Street Bicycle Boulevard, Anholm Neighborhood Greenway and the Cerro San Luis Neighborhood Greenway. The original alignment of the project was fully on Broad Street which helped to create its initial name, the Broad Street Bicycle Boulevard. However, after public engagement and planning efforts, the route shifted, and the project was renamed the Anholm Neighborhood Greenway. The term “Neighborhood Greenway” better reflects that the project is a neighborhood improvement including walking and biking improvements, traffic calming, street lighting and greening opportunities. However, after learning that the “Anholm” property tract had a racially discriminating history, City Council quickly decided to develop a “working title” for the project, the Cerro San Luis Neighborhood Greenway, until a new name could be selected and approved. At the July 17, 2022 meeting, City Council adopted the official name "North Chorro Neighborhood Greenway" due to its primary location on the northern segment of Chorro Street.
- San Luis Obispo families, workers, students and visitors deserve safe streets on which to walk, bike, access transit and drive. The greenway helps this vision. The new protected bike lanes allow cyclists to travel with more space between them and traffic. For the two-way protected bike route, there is restricted parking on the west side of Chorro Street from Lincoln Street to Mission Street and on the north side of Ramona Drive from California Fresh Market to Broad Street. Similarly, for the one-way protected bike lane there are parking restrictions on the west side of Broad Street between Mission Street and Ramona Drive to provide a buffered bike lane in the southbound direction. All of the above improvements are in place to help provide a much simpler and safer option between downtown and the North Chorro neighborhood for those who choose to travel by bicycle. City staff will continue with public engagement and education for how to safely use the facilities.
If I live on a street where parking was removed for the bike lane, how will my trash be picked up/where should I place my bins?
Protected and/or buffered bicycle lanes conveniently provide a space where trash bins should be set. Residents should avoid placing bins within the bike lanes as this creates hazards for cyclists and trash collection services. It is also a violation of the California Vehicle Code and can result in a citation. The photo here indicates where trash bins can be safely placed and accessed for disposal on dedicated pick-up days.
- Drivers exiting a driveway should already be looking for oncoming traffic (motor vehicles, bicycle, pedestrian) in both directions prior to entering the street. In some existing conditions, cars parked on the street actually obstruct clear sight of oncoming traffic. As a result, SLO in Motion improvements include introducing areas where on-street parking is restricted to provide drivers with better visibility of others in the area.
I'm concerned about not seeing people biking when I pull out of my driveway because parked cars block my line of sight.
- Construction for the project started in mid 2023 and was completed in September 2024.
SLO in Motion: Sewer & Waterline
- The City's sewer and waterline projects are being funded through the sewer and water funds generated from user fees, which are earmarked specifically for the maintenance, repair, and enhancement of the sewer and water infrastructure.
- All City projects follow strict safety guidelines for both workers and the community. Appropriate traffic control measures, construction barriers, and warning signs will be in place to ensure everyone’s safety.
- The City is committed to following all environmental regulations to minimize impacts on local ecosystems. We always take steps to prevent soil erosion, ensure stormwater protections are secured throughout project sites, and properly dispose of waste materials.
- Sewer replacements of aging vitrified clay sewer pipes are larger projects and are expected to take a few months. For each sewer replacement project, we will provide an estimated timeline with key milestones upon project initiation.
- If you encounter any issues, please contact the Utilities Department at (805) 781-7215 for assistance. If the issue is an emergency condition, please call 911 immediately.
- As sewer and water lines age, repairing them is no longer the best solution nor is it cost-effective. Replacing them will help improve the overall infrastructure, prevent frequent failures, and ensure a more reliable system for residents.
- Temporary street closures or detours may be necessary. The City and contractors will notify residents of any street closures or changes to access in advance. Driveway access may also be limited during certain phases, but we will make every effort to minimize inconvenience.
- In most cases, the cost of sewer and water line replacement is covered by the project. However, if the replacement requires work on your private property, there may be additional charges, and you will be notified in advance.
- Yes, there will be temporary interruptions during specific phases of each project. Residents will be notified in advance of any planned outages, and the City will work to minimize the duration of any disruptions.
SLO in Motion: Transportation & Mobility Improvements
- Construction is expected to start late August 2025 and continue through early 2026.
- ADA curb ramps will be upgraded along Sacramento Drive and Tank Farm Road to enhance accessibility and ensure safer, more inclusive travel for all users. Along Tank Farm Road, lighting will be added for pedestrian crossings at Poinsettia and Morning Glory/Sunrose.
We know construction is disruptive, and the City is working hard to minimize impacts to businesses and customers as much as possible. Businesses can expect temporary impacts and inconveniences due to construction noise, traffic delays, marked temporary detours for lane or road closures and odors as a result of paving and heavy construction equipment
Some temporary impacts are unavoidable. We will do our best to inform businesses ahead of time of any potential impacts as work continues. The City will make it a priority to notify businesses at least 30 hours before construction begins.
Traffic updates and construction progress will be available for businesses through our online services. To help keep your customers informed about the upcoming work, please see the City’s business outreach toolkit.
- Each year, the City seeks community input on the areas for improvement within the SLO community through an online survey. Please watch the City’s social media channels or emails for more information. In the meantime, community members can submit transportation and mobility requests to the City’s transportation division by contacting City transportation staff at traffic@slocity.org or 805-781-7200. Please visit the City’s traffic safety webpage for more resources.
Yes. The project includes a road diet only on Tank Farm Road from the eastern side of the Marigold Center to Righetti Ranch Road, reducing from two auto lanes in each direction to one auto lane each direction (plus a center turn lane).
The main goal of the road diet (lane reductions for vehicle traffic) on Tank Farm between Poinsettia and the railroad bridge is to increase safety, especially for pedestrians crossing Tank Farm Road. Road diets have been shown to increase safety for all users of the road by discouraging unsafe passing and speeding, reducing conflict points, and reducing the exposure of pedestrian crossings at intersections.
An analysis and traffic study concluded that the road diet will not create significant congestion now or in the future as the City grows and preserves sufficient clearance for day-to-day emergency response and potential large-scale emergency evacuation needs.
Community members are encouraged to stay informed throughout construction through the following SLO in Motion communications channels:
- E-news: To receive notifications with project updates, please subscribe for regular updates.
- Website: To receive current information or previous studies, please visit our project webpage.
- Email: For questions or inquiries, please email sloinmotion@slocity.org.
- Phone: For questions or inquiries related to the project, please call the project hotline at 805-783-7887.
- This project focuses on repairing and reconstructing roadway pavement and replacing faded roadway striping to improve the overall condition and visibility of the road. Other project features improve safety for all road users, including measures to reduce illegal speeding and additional safety lighting.
- Construction will temporarily impact parking spaces within the project area. Notification and signage will be placed by the contractor to create awareness for community members.
The City addresses requests for on-street accessible parking on a case-by-case basis and generally follows the process below for localized maintenance work like slurry sealing in residential neighborhoods:
1. Review the applicant’s property to confirm that an accessible parking stall cannot be properly accommodated based on site constraints.
2. Confirm that the applicant can verify that they have a legal right to park in a designated accessible space.
3. Confirm that the applicant has no viable access to accessible parking off-street on their property.
4. Provide notice to adjacent properties on the same block so that others are aware of the proposed change.
While this process does not apply to this larger paving project, the City will do their best to accommodate resident's needs on a case-by-case need.
Noise, traffic delays, odors, heavy equipment, temporary detours and road closures. Construction activity will be given at a 30-hour advance notice and residential access will be maintained throughout the work.
Throughout the entire project, the public can expect intermittent lane closures, temporary removal of parking spaces and an increase in noise throughout the area during construction hours. Construction hours are expected to be 7 a.m. to 4 p.m. Monday through Friday with the possibility of nightwork to minimize traffic impacts during the day.
What specific improvements are included in the 2025 Transportation, Paving, & Mobility Improvements project?
This work will improve road conditions, enhance pedestrian and bike safety, and support the City’s Vision Zero goals. Specific project objectives include:
- Repairing potholes and reconstructing roadway pavement to provide a smooth surface for driving, using transit, bicycling, and walking across the street.
- Pursuing strategies to reduce illegal speeding on Sacramento Drive and Tank Farm Road.
- Enhancing visibility and safety for pedestrians crossing Tank Farm Road.
- Increasing visibility and separation between bicycles and higher-speed motor vehicle traffic on Sacramento Drive and Tank Farm Road.
Key street segments for improvement include:
- Paving Upgrades
- Tank Farm Road (Santa Fe Road to Orcutt Road)
- Sacramento Drive (Industrial Way to Via Esteban)
- Striping Renewal
- Broad Street (Orcutt Road to Tank Farm Road)
- Madonna Road (Cabrillo Highway on-ramp to Higuera Street)
- Prado Road (S. Higuera Street to Hopkins Lane)
- The intersection of Mill Street and Santa Rosa Street
- Roadway improvements are planned on various streets to provide rehabilitation to damaged roads and enhance accessibility and safety for all users. The goal of the project is to ensure the long-term vitality of our streets and neighborhoods.
The City is committed to a thorough and comprehensive public outreach program throughout construction. We’ve established several channels for the community to reach us with questions and comments about the project and timing of construction around your area. We encourage you to connect with our project team and sign up for email notifications.
- Call us at 805-783-7887 or email us at sloinmotion@slocity.org.
- The community can also sign up for regular updates about SLO in Motion projects by subscribing to the City’s webpage and selecting the “SLO in Motion” list.
- Updates will be shared on social media (Facebook, X, Instagram, YouTube, LinkedIn).
- No. Current plans do not propose any protected bike lanes. Striped buffers will be provided between bike lanes and vehicle traffic lanes, but no vertical separation (concrete curbs, flex posts, etc.) are proposed at this time.
Will the bike lanes improvements include separation such as concrete barriers and planter boxes like seen downtown?
- Yes. The northern limits of the pavement project on Sacramento Drive end at Via Esteban; however, the project improvements include additional safety updates at this location, such as new striping, signage, and warning beacons to improve visibility and reduce illegal speeding along the curve in the roadway.
Will the project include any improvements on Sacramento Drive near the roadway curve south of Orcutt Road?
- The streets will be cleaned and cleared of debris at the end of each workday. Once the majority of construction is complete, streets in the project area will be resurfaced and restriped.
- Trash and mail pickup will not be disrupted.
Stormwater
- No. Leaves cannot be intentionally blown, left, or deposited in the gutter, stormdrain, or drainage system. In natural settings, only the leaves from trees and bushes next to the creek would fall into a creek. While a little amount of this natural material can be beneficial, the amount picked up by all the trees in the City is far more than the creek can tolerate.
The City of San Luis Obispo, along with several communities throughout the state, has adopted local regulations that prohibit pollution from entering our surrounding waterways. While it’s the law, it’s also the right thing to do. San Luis Creek is home to several types of wildlife including threatened species, provides recreational opportunities, and is a focal point of our community.
- Uncontaminated groundwater, air conditioning condensation, uncontaminated roof, foundation, footing, or French drain flow(not including active groundwater dewatering systems), flows from riparian habitats and wetlands, residential car-washing and firefighting flows. Discharges of polluted water to the gutter flow, untreated, into our local waterways.
Storm drains are SEPARATE from the sewer system.
The SANITARY SEWER takes all the water from inside homes and businesses (such as sinks, bathtubs, washing machines, and toilets) and sends it to a water treatment facility where the water is cleaned before being released to the ocean.
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The STORM DRAIN system takes all the water from outside homes and businesses (such as rain and overwatering of lawns) and sends it untreated to our local creeks, rivers, bays, and eventually the ocean.
The storm drain system is designed as a flood control system. It allows water from heavy rainstorms to flow quickly to our waterways to avoid flooding our streets, homes, and businesses. However, both stormwater and non-stormwater runoff from homes and businesses can pick up pollutants as large as shopping carts or as microscopic as bacteria. These pollutants are flushed into our waterways, impacting the environment and recreation at our beaches.
Because runoff that gets into our storm drain system is untreated, it is extremely important we prevent pollutants from entering the storm drains and, ultimately, our waterways.
You can drain your pool into the sanitary sewer through a sewer lateral cleanout or drain. Chlorine and salts in pool water can kill native steelhead, even in small amounts.
- Debris and contaminants can accumulate throughout the year in the stormwater system and will be carried into the local waterways in potentially harmful amounts during the next rain.
Street Maintenance
City Street rehabilitation is spread out over multiple years by breaking the City up into zones. Check out our Pavement Plan map.
Contact Public works at 781-7220 or submit an Ask SLO Service Request.
The City has developed an informal Notice to Correct process with the goal of voluntary compliance. Once damage is identified to a sidewalk that is not a result of a City street tree, the City will send the first Informal Notice to Correct with the following timelines:
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Within 30 calendar days of the notice, you must acknowledge receipt of the letter.
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Within 60 calendar days of the notice, you must submit to the City the necessary repair plans for the issuance of an encroachment permit.
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Within 90 calendar days of the notice, you must obtain an encroachment permit from the City to complete the necessary repair work.
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Within 120 calendar days of the notice, you must complete the necessary repair work to the satisfaction of the City.
The City understands that this repair work can be costly and time-intensive. If you believe you will need more time to complete this work, please submit an alternative timeline in writing within 30 calendar days of the First Informal Notice to Correct for the City’s consideration.
If the work is not completed by the timelines outlined within the first Informal Notice to Correct, or an alternative timeline has not been requested and approved by the City, a second Informal Notice to Correct will be issued.
The second Informal Notice to Correct will give a minimum of 90 days to complete the required work. Failure to complete the required work will result in the Public Works Department presenting the facts of the case to the City Council on the date specified within the notice and request authorization to issue a Formal Notice to Correct for the required work.
Once a Formal Notice to Correct has been issued, Streets and Highways Code section 5614 requires the property owner to commence the required work within 14 days, and for the work to be to continue without interruption to completion. If the property owner fails to start the work within the specified timeline, the City will complete the work and later return to the City Council to request authorization to pursue cost recovery.
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Yes, check out our online Street Sweeping Map.
No, the City does not remove shoes hanging from utility lines.
The lines are owned by the specific Utility (not the City). The resident must contact the appropriate Utility company and if they do not get resolution from the Utility they can contact the Public Utilities Commission. Common utility line owners are:
Charter Cable 888-438-2427
AT&T 800 310-2355
or PG&E 800 743-5000Yes, in certain situations where the damage has been caused by a city street tree. To find out more about this you can either email the Streets Maintenance Supervisor or call us at 781-7220.
Swim Center
- Yes, both pools have ADA accessible lifts and stair access points.
- We do have showers in both bathrooms and on deck. We do not have any lockers, but you can take any items with you on to the pool deck or check them behind the front counter with our cashiers using our storage bags.
- Yes, to both. On the deck, there will be cones that mark the beginning of suggested speed zone. The speeds are only suggestions and if you find an open lane “not in your speed zone,” you are more than welcome to swim there. We have both walking lanes and aqua jogging lanes at all public swim sessions. These lanes are noted with a cone.
Yes. The SLO Swim Center is a circle swimming facility which means that when more than 2 people are in a lane, the swimmers must begin to circle swim. A visual of circle swimming can be found below:
- Children under the age of 10 must be actively supervised by an adult 18 years of age or older. All non-independent or non-swimming children must be within arm’s reach of an adult that is 18 years of age or older. The expected adult to child supervision ratio is 1:2.
- The SLO Swim Center is a public facility owned and operated by the City of San Luis Obispo and does not allow private instruction or other uses for financial gain without explicit authorization from the City of San Luis Obispo. Personal instruction offered without charge by a parent or guardian teaching their child how to swim during public swim hours is authorized at the facility so long as all facility rules and regulations are followed. Please contact SLO Swim Center management if you have any questions on swim instruction.
Can the community use the SLO Swim Center as a swim location for personal private lessons or coaching sessions?
Yes, YMCA Members who have a facilities membership have access to the SLO Swim Center during public swim sessions.
Additionally, our aqua fitness classes that take place during public swim sessions are available to YMCA Members. The Warm Water Exercise classes are not included with a YMCA membership and class participants must purchase a Warm Water Exercise class pass. To enter as a YMCA Member, simply scan your membership card at our scanner and then enjoy the facility.
- Yes, we offer a single occupancy restroom that has a shower and changing area that families can use.
- Yes, the SLO Swim Center offers 4 different fitness classes. We have Aqua Aerobics, Aqua Pilates, Deep Water Aqua Aerobics, and Warm Water Exercise. All classes, except the Warm Water Exercise class, are the same cost as the daily use fees for lap swimming. The Warm Water Exercise classes can be purchased in a bundle of 10 for $55.75. For more information and a schedule of classes please visit www.sloswimcenter.org.
Please visit slorecactivities.org or contact the Parks and Recreation Aquatics Supervisor by calling (805) 781-7288.
In general, you may contact Public Works at 805-781-7200.
For information on the SLO Swim Center Olympic Pool resurfacing construction project, please contact Devin Hyfield at 805-781-7295, or Shawn Tucker at 805-781-7291.
We have limited fee reduction credits, based on need, available on a first-come, first-served basis. We start accepting applications for fee credits May 1 for the upcoming fiscal year starting July 1 through June 30. Applications can be picked up at the Parks and Recreation Office.
Contact the Parks and Recreation Aquatics Supervisor or call 781-7288.
- Please visit our Swim Center Maintenance page.
- We have two outdoor pools that are heated year-round. The Olympic Pool is 50m x 25yds, kept at 80oF±2oF, and ranges in depth from 4’-13’. The Therapy Pool is kept at 90oF±2oF and ranges in depth from 1’-4’.
For lap swimming, admission is $4.25 for adults (18-54yrs) and $3.75 for children and seniors (0-17yrs & 55yrs+). For recreational swim the admission for adults is $4.75 and $4.25 for children and seniors. The SLO Swim Center accepts cash, check, and card for payment.
All guests who enter the SLO Swim Center during public swim hours are required to pay the entry fee or have a current swim pass. This applies to guests that will be swimming or those accompanying swimmers with the intention of staying on the deck and not entering the water.
- Contact the Parks and Recreation Aquatics Supervisor or call 781-7288.
Upon entry and use of the SLO Swim Center, all participants will be required to review and execute the City of San Luis Obispo Assumption of Risk, Wavier, and Release of Liability for the SLO Swim Center.
- If the participant is under the age of 18, his or her parent or legal guardian must sign on behalf of the participant.
- The parent or legal guardian may fill out the Assumption of Risk, Wavier, and Release of Liability for the SLO Swim Center off the website as the form can be filled out digitally for the participant that is under the age of 18.
The Sinsheimer Pool is kept at 80 degrees Fahrenheit and the Therapy Pool at 88F. The main pool is 50 meters long and 25 yards wide. It takes 9 laps lengthwise to complete a half mile or 18 laps for a mile.
Community members can bring the following items to the pool:
Diving toys are allowed at the SLO Swim Center during therapy pool hours. We ask that guests refrain from bringing any throwable toys to the pool as they may cause injury to others, and if it is busy enough, we will ask that the toy be removed. We do not allow pool toys during rec swim.
Your own food. All we ask is that the food is kept away from the pool and that you clean up afterwards. As always, there is no glass allowed on the pool deck.
The SLO Swim Center provides:
Swim diapers at the cashier counter for $1.00
US Coast Guard approved life jackets free of charge on a first come, first served basis. Guests will need to check out a life jacket at the front desk with the cashier.
Kick boards, pull buoys, aqua jogging belts, and aqua aerobic barbells.
Please visit the SLO Swim Center webpage for current swim schedules and pool closures.
- The SLO Swim Center has many users, including local swim and water polo teams, throughout the day and in order to accommodate their needs the facility is closed to the public at certain times. In addition to our other users, the SLO Swim Center has daily cleaning times in order to maintain our facility for our guests.
- Unfortunately, SLO Swim Center management must make the difficult decision to close portions or the entire swim center due to unforeseen circumstances. We do everything in our power to avoid unexpected closures, however due to the inability to predict staff shortages, injuries, contaminations, or major medical emergencies we cannot usually give forewarning of a closure. If we can let the public know before the closure, we will do so via our monthly newsletter email list which you can sign up by emailing rec_aquatics@slocity.org.
Traffic
The City will proactively include information about upcoming impacts to traffic including street closures and detours through all City channels including the Construction and Traffic Updates webpage and via City e-blasts, City social media channels, press releases, mailed notifications to adjacent businesses/organizations and residents, as needed.
To get email updates about this project, subscribe to the “Transportation” news topic at www.slocity.org/Subscribe.
- Email the Traffic Unit at trafficenforcement@slocity.org to request assistance.
This new device is called a Pedestrian Hybrid Beacon (PHB), also commonly referred to as a “HAWK” signal. It is a traffic control device used to stop road traffic and allow pedestrians and bicyclists to cross safely. At a PHB, the beacon remains dark until the push button to cross is activated by a pedestrian or bicyclists intending to cross. Upon activation, the beacons begin flashing yellow, then steady yellow, then solid red. During the solid red phase, drivers must remain stopped while users cross from the side street. Prior to returning to dark, the beacons display an alternating flashing red “wig-wag” that allows drivers to stop and proceed when clear, as they would with a stop sign. For more information, please visit the City's Active Transportation Education page here.
Trails and Open Space
- If you are interested in volunteering in any of our City parks, please reach out to the City's Volunteer Coordinator, Kiersten Anderson, at knanders@slocity.org, or visit https://volunteer.slocity.org/.
Yes! Please visit our Parks and Recreation Facilities map as well as our interactive Open Space and Trails map. Other maps of interest can be found on our City Maps page.
Transit
- Any passengers not following the SLO Transit Passenger Code of Conduct may be asked to leave the bus.
- Visit our Rider Alerts page for up to date information on service interruptions or planned closures.
Passengers can bring items with them on the bus as long as they can be brought on the bus in one trip and can be carried on the passengers lap or under their seat.
Yes! SLO Transit buses are equipped with bicycle storage racks on the front of their buses. SLORTA buses (county-wide buses) are also equipped with bicycle racks on both the front and rear of their buses.
When transporting your bicycle on the bus, as a courtesy, please exit the bus from the front door and remind the bus driver that you will be retrieving your bicycle.
Yes. Regional Passes allow you to ride on SLO Transit, Regional Transit Authority (RTA), South County Transit (SoCo Transit), Paso Express and Morro Bay Transit. Regional Passes are available for sale on buses, online at the RTA Pass Sale Outlet, or on the Token Transit app.
- Yes, SLO Transit currently offers free Wi-Fi on all city buses.
Yes. You can purchase your bus pass online and send it directly to your phone using the Token Transit App
SLO Transit Dispatch: (805) 541-2877
For routes, schedules, trip planning and lost & foundGoogle Trip Planner:
Use Google Maps to plan your trip. Enter your starting point and destination to find nearby bus stops, routes, and next scheduled arrival times.Real-Time Bus Tracking:
Available on the Transit AppPlease contact our transit operator, TransDev, directly: Bus Driver | Transdev
SLO Transit Dispatch: (805) 541-2877
For routes, schedules, trip planning and lost & foundCustomer Feedback: (805) 594-8090
Or email us at slotransit@slocity.orgSLO Transit Dispatch: (805) 541-2877
For routes, schedules, trip planning and lost & foundGoogle Trip Planner:
Use Google Maps to plan your trip. Enter your starting point and destination to find nearby bus stops, routes, and next scheduled arrival times.Real-Time Bus Tracking:
Available on the Transit AppPrinted schedules are available on buses and at pass sale outlets, City/County Library, Cal Poly University Union
Passengers paying with cash on the bus must have exact change for the fare being purchased.
You can buy your SLO Transit bus pass instantly with the Token Transit mobile app or visit the Fare Information page for pass sale locations to purchase in person.
Passengers paying with cash must have exact change for the fare being purchased.
Regular One Way Fare - $1.50
Senior/Disabled/K-12 Student One Way Fare - $0.75
Children under 5/Adults 80+ - FREE
- Yes. All SLO Transit buses are accessible to passengers with mobility devices.
SLO Transit also partners with RTA to provide door-to-door ADA service. Additional information is available here: http://www.slorta.org/runabout-paratransit
Lost and found items are secured at the City Bus Yard. Please call SLO Transit at (805) 541-2877 to confirm we have your item.
Weekday Service Hours - Academic Schedule
1A weekday service 6:15 AM – 10:00 PM
1B weekday service 6:45 AM – 6:30 PM
2A weekday service 6:15 AM – 10:00 PM
2B weekday service 6:45 AM – 6:35 PM
3A weekday service 6:20 AM – 11:10 PM
3B weekday service 6:45 AM – 10:35 PM
4A weekday service 6:00 AM – 11:05 PM
4B weekday service 6:15 AM – 10:30 PMThe 6 Express direct route from Cal Poly to Downtown SLO Farmers’ Market will run 6 PM to 9:20 PM on Thursdays, September through June.
Weekday Service Hours - Summer Schedule
• Route 1A will operate daily from 6:15 AM – 8:00 PM
• Route 1B will operate daily from 6:45 AM – 6:30 PM
• Route 2A will operate daily from 6:15 AM – 8:05 PM
• Route 2B will operate daily from 6:45 AM – 6:35 PM
• Route 3A will operate daily from 6:20 AM – 8:10 PM
• Route 3B will operate daily from 6:45 AM – 6:40 PM
• Route 4A will operate daily from 6:00 AM – 8:05 PM
• Route 4B will operate daily from 6:15 AM – 6:50 PM
Weekend Service Hours - Year Round
1A weekend service 8:15 AM – 8:00 PM
2A weekend service 8:15 AM – 8:05 PM
3A weekend service 8:20 AM – 8:10 PM
4A weekend service 8:15 AM – 8:05 PM
SLO Transit provides daily fixed-route transit service within the city limits of San Luis Obispo and Cal Poly. SLO Transit also operates the Old SLO Trolley which provides fixed-route service downtown and on upper Monterey on Thursdays during Farmers Market.
SLO Regional Transit Authority (RTA) provides regional fixed-route service (RTA) and Americans with Disabilities Act (ADA) complementary paratransit service (Runabout). RTA operates intercommunity public transportation in San Luis Obispo County (including Arroyo Grande, Grover Beach, Morro Bay, Paso Robles, Pismo Beach, San Luis Obispo and more) and extending into Santa Barbara County to the south.
Cal Poly Students, Faculty and Staff, with a valid Cal Poly ID, can ride SLO Transit by swiping their ID. The fare is fully subsidized (FREE for you!) by Cal Poly.
Children under 5 years of age can ride with their parents for no additional cost. This is limited to 2 children per adult.Adult 80+ are considered VIPs and ride for FREE.
Seniors, persons with disabilities, and K-12 students are also eligible for discounted rates. Check out our Discount Programs page for more information.
If you work in downtown San Luis Obispo, you may be eligible for a fully subsidized (FREE for you!) City bus pass. This program was created to help alleviate downtown parking demand. You can submit the Downtown Access Pass application online.
For additional up-to-date fare information, please visit our fare page.
SLO Transit currently offers free Wi-Fi on all city buses.
Hand sanitizer is available on all of SLO Transit buses.
Passengers paying with cash must have exact change for the fare being purchased.
Passengers must be at a designated stop and ready to board.
Passengers can bring items with them on the bus as long as they can be brought on the bus in one trip and can be carried on the passengers lap or under their seat.
Any passengers not following the SLO Transit Passenger Code of Conduct may be asked to leave the bus.- SLO Transit prioritizes passenger safety through a variety of measures including routine vehicle inspections, on-board camera systems, clear instructions for stop calling, high visibility emergency exits, hand sanitizer, and accessible ramps and seating for individuals with disabilities.
SLO Transit provides daily fixed-route transit service within the city limits of San Luis Obispo and Cal Poly. SLO Transit also operates the Old SLO Trolley which provides fixed-route service downtown and on upper Monterey on Thursdays, Fridays, Saturdays, and Sundays depending on the time of year.
SLO Regional Transit Authority (RTA) provides regional fixed-route service (RTA) and Americans with Disabilities Act (ADA) complementary paratransit service (Runabout). RTA operates intercommunity public transportation in San Luis Obispo County (including Arroyo Grande, Grover Beach, Morro Bay, Paso Robles, Pismo Beach, San Luis Obispo and more) and extending into Santa Barbara County to the south.
You will need a transfer if you are transferring from one SLO Transit bus to another SLO Transit bus to complete one direction of your trip. Please inform the driver of your need to transfer when you board the first bus.
Transfers from SLO Transit to SLO Transit are FREE (does not apply to RTA). There are no transfers from the Old SLO Trolley to SLO Transit.
Transfers are valid for one hour and for the same direction to complete your trip.
We would love to see you on the Old SLO Trolley! Please refer to the Trolley Schedule for route and schedule information.
Buy your SLO Transit bus pass instantly with the Token Transit mobile app or visit the Fare Information page for pass sale locations.
- Schedules can be found on our Routes & Schedules page. You can also pick up printed maps and schedules at the following locations:
- City buses
- SLO County Library (995 Palm)
- Cal Poly University Union (1 Grand Avenue)
- City Finance Counter (990 Palm)
- SLO Chamber of Commerce (895 Monterey)
Google Trip Planner:
Use Google Maps to plan your trip. Enter your starting point and destination to find nearby bus stops, routes, and next scheduled arrival times.Real-Time Bus Tracking:
Available on the Transit App
Transportation
- The City has been working through the Caltrans process since 2018 and just completed the selection of an interchange type. The interchange is expected to begin construction in 2026 and due to inflation has increased substantially in cost and will require outside funding to be viable. The construction is expected to last three years. More information about the project and related documents can be found at Prado Interchange | City of San Luis Obispo
Yes! SLO Transit buses are equipped with bicycle storage racks on the front of their buses. SLORTA buses (county-wide buses) are also equipped with bicycle racks on both the front and rear of their buses.
When transporting your bicycle on the bus, as a courtesy, please exit the bus from the front door and remind the bus driver that you will be retrieving your bicycle.
Traffic signs and markings shall be placed on public streets only by public authorities or officials having jurisdiction, for the purpose of regulating, warning, or guiding traffic as stated in the California Manual on Uniform Traffic Control Devices (CA MUTCD). The City installs curb paint or other traffic signs and markings after careful examination for their needs and impact on City streets. All signs or markings in the public right-of-way must be installed by the City or with the City’s approval.
If these signs are not installed by the City or with City approval, they are illegal and cannot be enforced. Furthermore, such actions by an individual present an unnecessary liability in case an accident occurs in the area where these signs or curb markings have been installed illegally and the City cannot provide records to justify the need for these signs/markings. The CA MUTCD also states that any unauthorized sign placed on the highway right-of-way by a private organization or individual constitutes a public nuisance and should be removed immediately. The City of San Luis Obispo may take appropriate action to remove these unwarranted devices at the expense of the individual(s) who installed them.
Traffic markings shall be placed on public streets for the purpose of regulating, warning, or guiding traffic as stated in the California Manual on Uniform Traffic Control Devices (CA MUTCD). The City installs curb paint after careful examination for its needs and impact on City streets. All curb markings in the public right-of-way must be installed by the City or with the City’s approval. Red curbs are enforced by the San Luis Obispo Police Department or Parking Services.
The City has a no-fee Red Curb Permit Program allowing residents to paint and maintain a portion of curb on either side of their private driveway. The goal of this program is to discourage cars from blocking driveways and to increase the visibility when cars are backing onto the road. To participate in this program, visit Ask SLO.
Curb markings installed without approval by the City will not be included in the permitted curb database. These installations will be removed by Public Works, and the cost of the removal will be charged to the responsible party. Furthermore, and unauthorized red curb may present an unnecessary liability in case an accident occurs in the area where the curb markings have been installed illegally and the City cannot provide records to justify the need for these markings.
All local agencies are required to perform a speed survey in accordance with the California Vehicle Code (CVC) and the California Manual on Uniform Traffic Control Devices (MUTCD). See the Section on Speed Limits for more information.
To report any transportation questions or concerns, please visit Ask SLO, the City's new centralized resident engagement platform.
Before a traffic signal can be installed, the City’s Transportation Division conducts a thorough engineering study. This study evaluates key factors such as traffic and pedestrian volumes, posted speed limits, collision history, road alignment, and visibility.
To install a traffic signal, the intersection must meet California Manual on Uniform Traffic Control Devices (CA MUTCD) warrants. If warrants are met, engineering judgment is considered to make sure the proposed traffic signal improves the overall safety and operation of the intersection.
If the intersection does warrant a traffic signal and is approved by the City Traffic Engineering Staff, it will be installed as soon as funding permits. Traffic Signals are commonly installed as part of the Capital Improvement Program in the City, with projects evaluated by the City Council. The cost for a typical signalized intersection starts at $200,000 and could be in excess of $400,000, with an additional $5,000-$10,000 per year to maintain.
If the study finds that a traffic signal is not warranted, the Transportation Division may recommend alternative improvements, such as all-way stop controls or signing and striping modifications, which can be more cost-effective and implemented more quickly.
Curb markings serve a variety of purposes in the City of San Luis Obispo and other cities.
Red curb indicates no stopping, standing or parking at any time, whether the vehicle is attended or unattended. Red curb is typically found at bus stops, near schools, or fire lanes where parking is prohibited to keep motorist from creating a burden. The City Transportation Manager will determine the final location and length for the installation of red curb.
Yellow curb indicates stopping only for the purpose of loading or unloading passengers or material. The City Transportation Manager is the authority in determining the location of loading zones. Yellow curb is typically found near schools or businesses that experience a high volume of deliveries throughout a day.
Green curb indicates no stopping or parking for a period longer than what is posted. Locations are reviewed on a case-by-case basis and approved by the City Transportation Manager. Transportation staff will work closely with establishments where transactions are short-term in nature to assure accommodations are made for all businesses and motorist affected by this type of request. Green curbs on public streets are for public use and are not reserved parking for particular people or businesses.
I cross an intersection without crosswalks. Can the City install a marked crosswalk or beacon flashers?
Per the California Vehicle Code (CVC), section 21950, the driver of a vehicle shall yield the right-of-way to a pedestrian crossing the roadway within any marked or unmarked crosswalk at an intersection. This, however, does not relieve a pedestrian from the duty of using due care for his or her safety. No pedestrian may suddenly leave a curb or other place of safety and walk or run into the path of a vehicle that is so close as to constitute an immediate hazard.
Intersection crosswalks are typically installed at signalized intersections, near schools, hospitals, places of worship or commercial business areas with high volume of pedestrians. Marked crosswalks should be viewed as channelization devices rather than safety devices. Before installation of any crosswalk is considered, a study of the intersection or segment of road is performed to see if the crosswalk is warranted. Based on collision history, number of pedestrians, the surrounding area, and engineering judgment, a final decision will be made by the City Transportation Manager. Installation of in-pavement or beacon flashers are reserved for schools sites, or areas with extreme pedestrian traffic. Due to the high cost of these two particular devices, funding sources are usually acquired through State or Federal grants. In some cases, the facility creating the pedestrian traffic will pay for the installation. Marked crosswalks are not force fields that will protect an individual. Please look both ways, make eye-contact with the motorist and proceed with caution when crossing any road.
Speed Radar Trailer Program
City transportation staff deploys two radar trailers at various locations throughout San Luis Obispo. These trailers display drivers' speeds on an electronic board, reminding motorists to slow down. Each radar trailer typically stays at a location for two to three weeks before rotating to a new spot. Want one in your neighborhood? You can request to be added to the rotation list by visiting Ask SLO.
Neighborhood Traffic Management Program
The City of San Luis Obispo is committed to enhancing the safety and quality of life in San Luis Obispo’s neighborhoods. Increased vehicular volume and speeds within neighborhoods has been a concern among neighborhood residents. The City’s Neighborhood Traffic Management (NTM) Program encourages residents to be directly involved in developing strategies to addressing traffic issues within their neighborhood. The Neighborhood Traffic Management Program utilizes engineering, education, and enforcement tools to ensure equitable and effective solutions. You can request participation in the City's Neighborhood Traffic Management Program by visiting Ask SLO.
Report Concerns to SLO PD
For emergencies, please dial 911.
For other traffic-related enforcement issues, please contact SLO PD Traffic Safety Unit at trafficenforcement@slocity.org or (805) 781-7317. The goal of the Traffic Safety Unit is to use education and enforcement to increase traffic safety in San Luis Obispo. The unit is staffed with officers who work from fully marked police motorcycles, with an emphasis on vehicle code enforcement and types of behaviors that are likely to result in injury collisions. The Transportation Division works closely with the Traffic Safety Unit regarding enforcement issues, and we rely on input from the community to reveal problem areas.
This new device is called a Pedestrian Hybrid Beacon (PHB), also commonly referred to as a “HAWK” signal. It is a traffic control device used to stop road traffic and allow pedestrians and bicyclists to cross safely. At a PHB, the beacon remains dark until the push button to cross is activated by a pedestrian or bicyclists intending to cross. Upon activation, the beacons begin flashing yellow, then steady yellow, then solid red. During the solid red phase, drivers must remain stopped while users cross from the side street. Prior to returning to dark, the beacons display an alternating flashing red “wig-wag” that allows drivers to stop and proceed when clear, as they would with a stop sign. For more information, please visit the City's Active Transportation Education page here.
The San Luis Obispo City Council formally adopted the goal of “Vision Zero” in 2016, affirming that no loss of life or severe injuries as a result of a collision is acceptable on city roadways. The City's first-ever Vision Zero Action Plan lays out the blueprint of priority actions needed to accomplish this ambitious, yet crucially important goal. Visit the City's Traffic Safety Webpage to learn more about the City's Vision Zero initiative.
What needs to occur for the City to allow a full closure of a street so we can eliminate all traffic in a neighborhood?
It is not the goal of the City to modify existing streets and redistribute problems to other neighborhoods. Some people may think closing a street will solve all speeding problems, but they may not realize the big picture. The biggest impact of a street closure would directly affect the residents living in the neighborhood. The Police and Fire departments would need to find alternative and longer routes to reach residents in need. The City of San Luis Obispo has master-planned and strategically placed fire stations throughout the City to respond to emergencies. Each fire station has a timed route to reach residence in a specific region of the City. Removing a single street connection will add time and modify existing routes. When precious minutes and seconds count, a reroute of emergency response vehicles can make the difference between life and death. Street connections and Fire and Police response times are things the City does not want to jeopardize for residents. All modifications to the existing street network are thoroughly vetted by both the Police and Fire Departments for possible impacts before they are approved.
Where can I see what the City has planned for future roads or bicycle and pedestrian facilities in my neighborhood?
The City has many resources for you to see what is being planned for transportation in the future:
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The City’s Circulation Element of the General Plan identifies many policies, programs, and projects for the future of transportation within the City of San Luis Obispo.
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The Active Transportation Plan identifies over 50 bicycle implementation projects planned to connect various neighborhoods and areas of the City by bicycle. The plan lists which projects are in which elementary school zones, pavement management zones, and how much the project is estimated to cost.
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The City also has identified various areas as Specific Planning Areas. These areas have their own detailed plans including goals, policies, and projects for the future. To see how these specific planning areas may affect your neighborhood, take some time to read through them.
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- The City of San Luis Obispo only allows the installation of speed bumps/humps in the public right-of-way on a limited basis. See the Neighborhood Traffic Management section for more information.
A stop sign is one of the most valuable and effective traffic control devices when used at the right place and under the right conditions. It is intended to help drivers and pedestrians at an intersection to decide who has the right-of-way. Guidance provided by the California Manual on Uniform Traffic Control Devices (CA MUTCD) states, “STOP signs should not be used for speed control.” Newly installed Stop signs in the City of San Luis Obispo follow state guidelines prior to installation. Engineering studies, which are based on State and City Standards, are performed by The Transportation Division to determine if a STOP sign is allowable at a location.
Unwarranted stop signs increase noise, air pollution, fuel consumption, and mid-block vehicle speeds. A STOP sign used where it is not appropriate can also result in disrespect by motorist for that location. This misuse might result in disregard at those locations where the STOP sign is needed and appropriate. When traffic conditions do not warrant the installation of a stop sign, non-compliance can compromise safety for all. The City of San Luis Obispo understands the importance of STOP signs and follows CA MUTCD warrants along with applying engineering judgment to make the correct decision when installing these important traffic control devices.
Children at Play Signs can create a false sense of security for parents and children. "Children at Play" signs are direct and open suggestions to children that the street is an acceptable place to play. Unfortunately, there is the belief that traffic signs will provide protection for the safety of children in the street near their home. This creates the potential for vehicles and children to come in contact. Use of “Children at Play” sign is not allowed under the California Vehicle Code (CVC) section 21465.
A residential street is not the best location for children to play. This creates the potential for vehicles and children to come in contact, and there could be tragic results. Signs of this type have been rejected by the City of San Luis Obispo since they are a direct and open suggestion that children should play in the street.
- Most of the traffic signals in San Luis Obispo are designed to detect bicyclists at the intersection. Traffic signals with video detection will be able to detect the presence of a bicyclist. Traffic signals operating with a loop detector will have a small bicycle symbol painted in the center of the traffic lane. This symbol indicates where a bicyclist should position their bicycle to “trip” the signal. Other traffic signals (primarily in the downtown area) are operated by fixed time. These signals do not have detection of any kind and will continue to cycle through for traffic in all directions.
Please remember that bicyclists must abide by the California Vehicle Code and are required to obey all traffic signs and signals.
Trash & Recycling
Placing unwanted household items on the curb with a "FREE" sign is not permitted in San Luis Obispo and violates Municipal Code 8.04.020. Instead, consider the following responsible disposal methods:
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Donate or Sell: If the items are in good condition, donate them to local organizations or sell them online. This approach promotes reuse and benefits the community.
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Schedule a Special Pickup: For bulky items that cannot be donated or sold, schedule a special pickup with San Luis Garbage by calling (805) 543-0875. Discounted rates are available during the City's Clean-Up Weeks.
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Self-Haul: Transport items directly to a disposal or recycling facility, such as the Cold Canyon Landfill. Note that there is no cost for disposing of mattresses.
Click here for more information on proper disposal methods and upcoming Clean-Up Weeks.
By following these guidelines, you help keep San Luis Obispo clean and comply with local regulations.
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- No, "biodegradable" or "compostable" materials must go in the trash, as they do not decompose in our local anaerobic digestion facility.
- E-waste, universal waste, and hazardous waste contain toxic components that pose risks to human health and the environment and should never be placed in your trash or recycling containers. Fortunately, there are several no-charge drop-off locations in San Luis Obispo County where you can safely dispose of most hazardous waste items. For more information on drop-off locations, including hours of operation, visit the SLO County Integrated Waste Management Authority's website.
Pick up a free sharps disposal container at your local pharmacy and return it when full. For more information about sharps and expired medicines mail-back services please visit the SLO County Integrated Waste Management Authority's website.
San Luis Garbage offers FREE motor oil and oil filter recycling for residential customers. Call (805) 543-0875 to schedule your container drop-off and pick-up.
No, when in doubt, throw it out. Avoid placing non-recyclable items in the blue bin unless you’re certain they are recyclable. "Wishful recycling," though well-intentioned, can harm the recycling system.
For guidance, visit the SLO County IWMA online Recycling Guide to search for an item and learn the correct way to dispose of it.
Thank you for Recycling Right!
No, plastic and compostable bags are not allowed in the recycling system as they can damage sorting machinery and cause contamination. Mixed recyclables must be placed loose in the blue cart/bin to avoid potential contamination fines.
*Sustainable Tip: Take plastic bags to your nearest grocery store for recycling; they are not accepted in curbside mixed recycling.
- No. Shredded paper must be placed in a clear plastic bag in the blue recycle bin. This is the only type of clear plastic bags allowed in the recycling bin. Loose shredded paper is not allowed in the recycling bin.
Recyclables only need a light rinse to remove food, not major washing. Reuse water, like dishwater, before draining to conserve. Recycling saves water, energy, and reduces pollution.
*Sustainable Tip: Opt for durable, reusable goods to minimize waste and conserve resources!
Small appliances are considered e-waste and contain toxic chemicals harmful to health and the environment. Do not place them in your trash or recycling. For FREE residential hazardous waste drop-off locations, visit the SLO County Integrated Waste Management Authority's website.
Recycle your used mattress and box spring for FREE with the Bye Bye Mattress Program at the Cold Canyon Landfill, 226 Carpenter Canyon Rd, San Luis Obispo. Monday - Saturday; 8:00 a.m. - 3:00 p.m. Limit: 3 mattress/box spring units per drop-off.
You may also qualify for a FREE curbside collection. Call San Luis Garbage office at 805-543-0875 to see if you qualify.
*Never dump mattresses in the public right-of-way or on the side of the road. It's illegal and costly for everyone.
All residents, including multi-family complexes, and commercial businesses must subscribe to mixed recycling and organic waste services.
Contact San Luis Garbage at 805-543-0875 to set up service.
To report non-compliance, complete the complaint form with SLO County Integrated Waste Management Authority.
Trees and Urban Forestry
Street Trees make up a large part of the City’s Urban Forest. The trees planted in the parkway area between the sidewalk and the street including neighborhood theme trees, are generally considered Street Trees. Our Urban Forest Services conducts zonal pruning on these trees approximately every 6 years.
In between that time, property owners are responsible for trees adjacent to their property and within the public right-of-way and shall at all times ensure that no tree, shrub or other plant for which the property owner bears responsibility is maintained so as to create a dangerous condition of public property. Hazards shall include, but not be limited to, branches hanging over sidewalks and shrubbery growing into the right-of-way, which interferes with passage or visibility. (M.C. 12.24.100)
Yes, a property owner can submit a Tree Removal Application including fee, to remove a Street Tree. If approved, removal of tree and replacement replanting will be at the property owner’s expense.
Yes, but only when the tree is located on developed residential zoned private property R-1 and R-2 zones and under 20'' diameter at diameter standard height (DSH) or a native tree under 10'' in diameter at DSH. (see list below).
Any tree removals related to Development, Construction, Multi-Family and Commercial zoned property, or part of a Homeowner’s Association (HOA) will need a Tree Removal Application on file with the City of San Luis Obispo.A permit is not required - Section 12.24.090 (C): if all of the following conditions are met:
1. The tree is a designated native species and the trunk is less than ten inches in diameter as measured by diameter standard height (DSH, four feet, six inches per International Society of Arboriculture (ISA) standards) (see Section 12.24.030, Definitions; native trees), or when the tree is nonnative and the trunk is less than twenty inches DSH; and
2. The tree is not located within a creek setback area (see Section 17.70.030); and
3. The tree is not a designated street tree, and is not located within ten feet of the back of the sidewalk; and
4. Planting or retention of the tree was not a condition of development; or
5. The tree is a palm and the trunk is less than twelve inches DSH.Native Trees Under 10" Diameter:
- Quercus Agrifolia - Coast Live Oak
- Umbellularia Californica - California Laurel
- Platanus Racemosa - California Sycamore
- Juglans Californica - Southern California Black Walnut
- Salix Lasiolepis - Willow
- Populus Trichocarpa - Black Cottonwood
- Heteromeles Arbutifolia - California Holly Toyon
- Acer Macrophyllum - Big Leaf Maple
- Acer Negundo - Box Elder
- Quercus Lobata - Valley or White Oak
Only a property owner or authorized agent acting on behalf of the property owner can submit a tree removal application for review by the City Arborist.
The diameter of a tree is calculated by taking the circumference measurement around the tree at 41/2 feet above ground level (if on a slope, taken from the uphill side).Once you know the circumference, divide that number by 3.14 to get the diameter of the tree. Example: A tree’s circumference measures 72” around so divide that number by 3.14 to equal 22.9” in diameter.
Please refer to page 4 to view the current tree removal fees in our Comprehensive Fee Schedule.
Fees are payable by check to City of San Luis Obispo upon in person submission of complete application or via credit card if emailed. Applications may be emailed to Walter Gault at wgault@slocity.orgWhat qualifications are required by the City when hiring a tree care contractor to prune my private trees or the City Street Tree in front of my property?
Tree care contractors must possess an appropriate contractor's license, business license in the City and have at least one currently certified ISA Arborist on its staff overseeing any approved tree work. Please contact Public Works at 781-7220 regarding any proposed tree work on a City Street Tree.
A complete application packet is required for removal of any Street Tree; any tree over the size requirement listed in Section 12.24.090(C); any tree within 25' of a creek bank; any tree that is related to development, construction or remodel; and any tree that is within a commercial area or part of a community development approved plan such as a shopping center, apartment, condo, or any HOA managed property.
Utilities
Water waste can be reported by calling to Utilities Administration at 781-7215 or by reporting through the City's community app AskSLO.
The City of San Luis Obispo encourages people to learn more about their drinking water. Learn more at:
Centers for Disease Control and Prevention https://www.cdc.gov/drinking-water/data-research/facts-stats/?CDC_AAref_Val=https://www.cdc.gov/healthywater/drinking/public/index.html
U.S. Environmental Protection Agency http://water.epa.gov/drink/
You can also contact the US EPA Safe Drinking Water Hotline at 1-800-426-4791.
Water supply and reservoir levels can be found on our Water Sources page.
Condition is the structural integrity of the lateral upon inspection. The lateral is given a rating based on the “condition” of the pipe and what defects are observed during the inspection.
Good - condition is free of defects and shows no sign of deterioration.
Fair condition is a lateral with a few minor defects and can be maintained easily without harm to the pipe.
Poor - condition is a lateral with some major defects impairing the function of the lateral and pipe material shows signs of failure.
Failure - is a lateral with severe problems such as heavy roots, missing pipe, soil visible through the pipe material (ex. – Cast Iron with rust holes through the sidewall – Orangeburg pipe present). Lateral is beyond its useful life and can no longer be safely maintained.- To protect drinking water from disease-causing organisms, or pathogens, water suppliers add a disinfectant, such as chlorine. The practice of disinfection has nearly eliminated most acute waterborne diseases such as dysentery, typhoid fever, and cholera in the United States. However, disinfection practices can be complicated because disinfectants themselves can react with naturally occurring materials in the water to form by-products (Total Trihalomethanes -TTHM’s) which might potentially pose health risks. It is critical to provide protection from pathogens using disinfection, while simultaneously reducing potential health risks to the population from disinfection by-products.
Utility Billing
- Sewer fees pay for the complete operation and maintenance of the collection, treatment and pretreatment programs. The sewer fund is self-supporting and does not receive money from outside sources such as the General Fund.
If you just moved into your house or apartment you have to sign up for service.
If you already have water service, you should be aware that the water distribution system occasionally has main line breaks. When this happens, the crews rarely have the opportunity to notify the public. In an emergency shutdown such as this, distribution crews notify the police of the areas that will be affected. For a planned water main shutdown, crews give 48 hour notices to customers in the area the shutdown will affect.
A malfunctioning or leaking toilet is the most common problem, and it may be responsible for the sudden increase in your water bill. If you hear the sound of water running when your toilet is not in use, it can be wasting 100-500 gallons of water per day.
To learn how to detect or repair toilet leaks or find other useful water conservation information, visit the Conservation webpage or call 781-7215.
- Debris caught in the aerator screen in your faucet (to fix this, remove the screen & clean, then replace the screen).
- A partially closed valve on the property being served
- Aged galvanized steel plumbing which has become restricted due to interior corrosion and mineral deposit build-up.
- A Pressure regulator that has worn out or failed.
Volunteer
- If you are interested in volunteering in any of our City parks, please reach out to the City's Volunteer Coordinator, Kiersten Anderson, at knanders@slocity.org, or visit https://volunteer.slocity.org/.
Community Action Partnership of San Luis Obispo County (CAPSLO) provides services to over 30,000 individuals in 11 California Counties. CAPSLO focuses on the most vulnerable people in the community and seeks ways to help them become self-sufficient.
CAPSLO takes the health and well-being of our client families, our staff, and our community with the utmost seriousness. As the COVID-19 health crisis intensifies and as school districts have closed and other recommendations by public health agencies have been made to keep the people safe, CAPSLO has made the following adjustments to their programs and services click here to read more.
CAPSLO is looking for volunteers! To help at the 40 Prado Center please submit an application online at www.capslo.org/volunteer
Wastewater Collections
- Wastewater is comprised of water from toilets, sinks, showers, manufacturing, laundromats, etc. Rainwater and runoff from the streets are collected in separate stormwater sewers and released to local waterways.
Material type is the type of material your lateral piping is made of. The common pipe types are High Density Polyethylene, Cast Iron, Vitrified Clay, Orangeburg and PolyVinyl Chloride. ABS Pipe is included under PolyVinyl Chloride. For more information of pipe type and characteristics click here.
- The homeowner is responsible for their sewer lateral from the house to the connection at the City main (usually located in the street).
Call the City Corporation Yard dispatchers at 781-7215 during normal operating hours (Monday-Friday 7am to 4:30pm). After-hours calls should be directed to Police Communications at 781-7312.
Wastewater Treatment
- At times meeting requirements can present a significant challenge. Since our advanced treatment systems are biological in nature, they are influenced by weather, diurnal changes, wastewater flow changes, waste-strength fluctuations, etc. Meeting our stringent discharge standards requires our facility to always operate at its optimum level.
The City of San Luis Obispo Water Reclamation Facility produces a disinfected tertiary recycled water by removing the waste from wastewater that residents discharge to the sewer. This recycled water is suitable for irrigation and many other uses. The Water Reclamation Facility uses the biological and mechanical processes described below to produce this high quality recycled water.
- Primary treatment uses bar screens and settling basins to remove materials that settle or float.
- Secondary treatment uses bacteria and other microorganisms to remove carbonaceous wastes and to convert ammonia to nitrates. The Water Reclamation Facility uses trickling filters and activated sludge basins to raise these microorganisms and then uses clarifiers following each of these processes to remove the microorganisms from the water. Following secondary treatment 95-98 percent of the organic material and solids have been removed.
- Tertiary treatment cools, filters, and disinfects the water before it is provided for reuse and dechlorinates the water that is discharged to the creek.
For more information please visit the Water Resource Recovery Facility Page
- The use of recycled water is regulated by the Water Resources Control Board, the same agency that regulates drinking water. The recycled water produced by the City of San Luis Obispo is suitable for irrigation of playgrounds and all food crops as well as many other uses. It is not approved for drinking, food preparation, or swimming. However, the incidental contact or consumption of this recycled water which might be anticipated with the approved uses is not harmful.
- 3.2 million dollars per year.
- Wastewater is comprised of water from toilets, sinks, showers, manufacturing, laundromats, etc. Rainwater and runoff from the streets are collected in separate stormwater sewers and released to local waterways.
- Steelhead and Salmon are now making their way upstream of the Water Resource Recovery Facility outfall that is several miles from the ocean.
- A separate distribution system was constructed to deliver recycled water. It will be distributed to customers who have a large demand for water. Including, parks, schools, athletic fields, highway landscaping, and landscaping in commercial and multifamily residential areas.
Water Conservation
Per City of San Luis Obispo Municipal Code, the following must be met to be exempt from a permit for rainwater collection:
"A water tank or a group of water tanks intended for storage of irrigation water only supported directly on grade if the capacity does not exceed 600 gallons in total on a parcel, the height does not exceed seven feet, the ratio of height to width does not exceed 2:1 (provided that water tanks with minor ratio deviances may be allowed under this section in the discretion of the Chief Building Official, subject to review of the deviation by the Chief Building Official and verification that such minor deviations do not adversely impact structural stability), and it is not visible from the public right-of-way that abuts the front yard".
Water waste can be reported by calling to Utilities Administration at 781-7215 or by reporting through the City's community app AskSLO.
Water supply and reservoir levels can be found on our Water Sources page.
Currently, the City does not offer any incentives for homeowners to remove their lawn. Over the years the City adopted and administered many rebate programs such as the low flow toilet/faucet/shower head rebate program (1990-2007), the high efficiency washing machine rebate program (2000-2011), the high efficiency sprinkler rebate program (2007-2010), the weather based irrigation control rebate program (2007-2010), and the low-flow toilet replacement and water efficient washing machine rebate programs (2015-2017). Each of these programs were available city-wide and highly utilized by the community. As participation dwindled, these programs were eliminated and we have turned our focus to water audit and leak detection programs.
While we don’t have a turf removal program in place at this time, it doesn't mean we won’t in the future. We acknowledge that we are often affected by drought and have taken many measures to conserve water. For instance, most of the City’s large parks as well as many large private development lawns are irrigated with recycled water.
A malfunctioning or leaking toilet is the most common problem, and it may be responsible for the sudden increase in your water bill. If you hear the sound of water running when your toilet is not in use, it can be wasting 100-500 gallons of water per day.
To learn how to detect or repair toilet leaks or find other useful water conservation information, visit the Conservation webpage or call 781-7215.
Water Conservation Rebate Program
- Yes, a property owner is eligible to participate even if water service to the property is under a tenant’s name. If this is the case, City of San Luis Obispo staff will verify that the applicant is the current property owner.
- Visit https://lookforwatersense.epa.gov/products/ for a full list of WaterSense certified products.
Unfortunately, no. The photos required are to confirm that the replacement is in fact more water-efficient and will lead to water savings. Without photos of the device that is replaced, that determination cannot be made.
- Each applicant is limited to the maximum quantity allowed listed. During the application period, you can indicate if you would like to be contacted if additional funding is made available. If funds are available at the end of the Fiscal Year, staff will contact those who have indicated that they would like to be notified.
I own an apartment and would like to replace all of the toilets in the building, can I get a rebate for more than 4 toilets?
- Yes, renters may be eligible to participate if the individual or business receiving the rebate is the active account holder for water service through the City of San Luis Obispo Utilities Department.
- No, the City’s Water Conservation Rebate Program is only available for devices purchased on or after January 1, 2023.
The device I purchased does not fall under the requirements listed in the table, can I still get a rebate?
If a device you are interested in does not meet the above requirements, please email the make and model of the device to UT_Services@slocity.org. Staff will review your request and advise if a rebate would be approved on a case-by-case basis.
City of San Luis Obispo water customers are eligible for devices based on customer type (single-family residential, multi-family residential, or commercial/industrial/institutional). If you are unsure of your customer class type, please call the City of San Luis Obispo Utilities Department at (805) 781-7215. Please verify eligibility for each device in the provided table.
Water Distribution
If you just moved into your house or apartment you have to sign up for service.
If you already have water service, you should be aware that the water distribution system occasionally has main line breaks. When this happens, the crews rarely have the opportunity to notify the public. In an emergency shutdown such as this, distribution crews notify the police of the areas that will be affected. For a planned water main shutdown, crews give 48 hour notices to customers in the area the shutdown will affect.
- Routine hydrant flow tests, system maintenance or water main breaks can result in discolored water. This is caused by a change in direction and velocity of water within the pipes. If this happens, let the water run at your faucet for several minutes until it flows clear. If the problem persists, call Utilities, 781-7215.
- Debris caught in the aerator screen in your faucet (to fix this, remove the screen & clean, then replace the screen).
- A partially closed valve on the property being served
- Aged galvanized steel plumbing which has become restricted due to interior corrosion and mineral deposit build-up.
- A Pressure regulator that has worn out or failed.
Water Sources
- No private boats/float tubes or bodily contact is allowed in Whale Rock Reservoir
- Public access is off of Old Creek Rd approximately 1.2 miles NE of Hwy 1 and Old Creek Rd.
The Salinas Dam (Santa Margarita Lake) can store 23,843 acre-feet and Whale Rock Dam can store 40,600 acre-feet.
The City’s share of the Whale Rock Dam total storage is 55.05%, or 22,383 acre feet, which provides a combined total of 46,183 acre-feet.
- Native steelhead trout, bluegill and non-native Sacramento suckers.
The City is fortunate to have a diversified water portfolio. We receive the majority of our water from Santa Margarita Lake, Whale Rock Reservoir and Nacimiento Lake. A small percentage is available from groundwater wells. The City does not receive State water.
Water Treatment
- Chlorine is added as our secondary disinfectant to ensure the water is safe as it travels through our distribution system to our customers. We do not use chloramines.
The City of San Luis Obispo encourages people to learn more about their drinking water. Learn more at:
Centers for Disease Control and Prevention https://www.cdc.gov/drinking-water/data-research/facts-stats/?CDC_AAref_Val=https://www.cdc.gov/healthywater/drinking/public/index.html
U.S. Environmental Protection Agency http://water.epa.gov/drink/
You can also contact the US EPA Safe Drinking Water Hotline at 1-800-426-4791.
- Approximately 5.5 million gallons are treated and used each day in the City.
The City water system is regulated by the State Water Resources Control Board – Division of Drinking Water. All of the water from surface water sources is treated at the City’s Water Treatment Plant through a very thorough treatment process.
We perform thousands of analyses each year on the water beginning at the source, through treatment, and all the way to the customer's tap. The results are summarized in our Annual Water Quality Report.
The City is fortunate to have a diversified water portfolio. We receive the majority of our water from Santa Margarita Lake, Whale Rock Reservoir and Nacimiento Lake. A small percentage is available from groundwater wells. The City does not receive State water.
- To protect drinking water from disease-causing organisms, or pathogens, water suppliers add a disinfectant, such as chlorine. The practice of disinfection has nearly eliminated most acute waterborne diseases such as dysentery, typhoid fever, and cholera in the United States. However, disinfection practices can be complicated because disinfectants themselves can react with naturally occurring materials in the water to form by-products (Total Trihalomethanes -TTHM’s) which might potentially pose health risks. It is critical to provide protection from pathogens using disinfection, while simultaneously reducing potential health risks to the population from disinfection by-products.
- Routine hydrant flow tests, system maintenance or water main breaks can result in discolored water. This is caused by a change in direction and velocity of water within the pipes. If this happens, let the water run at your faucet for several minutes until it flows clear. If the problem persists, call Utilities, 781-7215.
Winter Weather Guide
Besides making great forts, planks, and railroad ties can help change the direction of flowing water as effectively as sandbags – and in most cases even better than sandbags.
Planks and railroad ties can be prepared in advance and stored as long as needed. They are easily and quickly installed and dismantled by one person. No need to call the neighbors on this one.
When setting the stakes, be sure they are firmly driven into the ground. Nail the planks and railroad ties to the stakes.
Rainfall may cause erosion (or displaced the soil on the ground). The more water flowing over the land, the more soil is moved, or transported away. Below are some ways to control erosion on unplanted slopes and banks:
- If water is flowing onto your property, you've got a problem. But there is a solution. Dig a small ditch with a hoe or shovel fairly close to the upper edge of the property. Wait until the soil is moist so that it can be easily worked. Build the ditch nearly on the horizontal to produce slow water movement. Have the ditch empty into a creek or onto pavement or to a well-vegetated area.
- If water is falling onto your property, dig the same type of small ditch at the top of each steep slope. On slopes, do not allow large amounts of water to concentrate along one route. On soils especially susceptible to erosion, use inexpensive plastic sheeting to protect it. These sheets can be overlapped like shingles so that the great majority of water does not reach the soil at all. Shrubs may be planted through the plastic by cutting a hole just large enough for planting.
- To slow the water down, use shingles or other small pieces of wood as little dams at any point when the soil is "rilling" - a fancy word for "washing away." Simply push the shingles or board solidly into the ground across the path of the rill or small gully so that it acts as a dam. Make sure that the ends of the dam are buried deep in each side. On long slopes it is advisable to use ditches, such as those previously mentioned, at intervals down the slope. Keep them close to the contour and build to empty onto pavement or into dense vegetation.
Aside from getting your dog swimming lessons, there are many ways you can protect your pets should winter weather threaten their safety. First, put identification tags on all your pets (cats, too). If a storm threatens, don't leave pets outside or tied on a leash. Bring them inside, and have a stack of newspapers handy for sanitary purposes.
If you are not going to stay in your home during a storm, arrange to leave your pets with your veterinarian or your friends, or leave them loose inside your home. Provide them with plenty of food and water. Remove the toilet tank lid, raise the seat and brace the bathroom door open so they can drink, if necessary.
You can use baffle boards - made in much the same manner as described for doorways and vents - to protect that brand new automobile (or even a clunker).
Here are some suggestions:
- A suitable board one inch thick may be used instead of plywood for the door seals.
- The bottom edge of the baffle board should be shaped to fit the driveway surface so that there will be a water-tight seal on the bottom.
- For hinged doors, the sides and center opening of the door may need separate baffles to seal door cracks vertical to and higher than the bottom seal.
- The openings around the hinges or hasps must be sealed with such materials as modeling clay, floral clay, and the ever-popular children's Play-Doh or other such stuff.
- You can protect garages with overhead doors from higher water by stacking additional baffle boards to the desired height.
What a sophisticated question! Straw or wood chips are effective in holding the soil in place. They have the further value of increasing the organic content of the soil. Either material should be worked into the top few inches of the soil. Use a one-inch covering of chips or three inches of straw as a guide. Apply more or less as slope and soil conditions indicate. Nitrogen fertilizer should be added with either.
If you don't know what nitrogen fertilizer is, we suggest asking the experts at your local nursery.
Storm waters are very unpredictable and extremely DANGEROUS!! Please stay away from creeks and bridges. A large floating object, such as a fallen tree, can jam under a bridge - forcing the current up and over the bridge and possibly sweeping you into the water. DO NOT enter the water no matter how much fun it looks! Just six inches of moving water can cause you to lose your footing.
In houses with standard wood floors, water can leak into and fill the crawl space or basement through foundation cracks, pipe holes, vents and windows. It can seep between the house siding and foundation sills. Once the crawl space or basement is filled, the water pushes up into the building through floors and wall joints until it reaches the height of the outside waters.
So, here's what you "wood" do:
- Seal vents and windows with baffle boards as described below. Vents are required by building codes to prevent mildew and rot. Therefore, all baffle boards must be removed as soon as the flood danger passes.
- Fill cracks in the foundation or stucco wall with cement or other effective crack-filler material.
- Seal small openings around pipes with cement, crack-filler or caulking compound.
- Seal the joint between the siding and foundation with caulking compound
Water has its ways of coming into homes, even if they were built on concrete.
Special paint can help keep water from penetrating stucco or brick walls. But water usually comes up between the foundation and the outside wall, then flows over or under the sill and through and under the inside wall or plaster board.
Leaky, sneaky stuff, water is. Don't fret. Here's what you need to do:
- Patch up all cracks in the outside stucco and cement foundation with regular patching mixes available at hardware stores.
- Clear the dirt away from the stucco apron and caulk the lower exposed edge with any of the many commercial caulking components, such as white lead, putty or asphalt mixes. This seal will last for several years with minor maintenance. The dirt may be pushed back into place without affecting the seal.
- For temporary protection of stucco or wood-siding walls, fasten plastic sheeting, waterproof building paper or similar material to the side of the house with lathing or sticks and then cover the lower edge of the material with dirt. Remove the sheeting or paper after the water has receded to avoid rot and mildew in the house frame.
Everyone should have emergency supplies on hand and follow safety guidelines.
Store supplies such as these at home, at work and in your car:
- First aid kit and prescription medicines and/or insulin
- Food (canned, dried or food that doesn't need to be refrigerated), plus food for those with special diets; pet food
- Non-electric can opener
- Drinking water - plan on one gallon of water per person per day for three days, minimum.
- Portable radio, flashlights and extra batteries (candles are not recommended, because you never know when you might be in an environment where there is a flammable agent nearby)
- Cash and credit cards
Also, always keep your car fueled. Know safe routes - by car and by foot - from your office or home to high, safe ground.
Keep lumber, sandbags, plywood, and plastic sheeting handy for emergency waterproofing.
Breathe a sigh of relief along with the rest of us. Then, follow these guidelines:
- If you had to turn the gas off, do not turn it back on yourself. Wait for a utility crew.
- Do not eat food that has come in contact with flood waters.
- Follow local instructions regarding the safety of drinking water.
- Do not touch live electrical equipment in wet areas. If any electrical equipment or appliances have been in contact with water, have them checked before you plug them in again.
- Do not visit a disaster area. Your presence could hinder rescue and emergency operations.
- Stay tuned to radio or television for information and instructions.
Be sure to seal doorways. Plastic sheeting or waterproof building paper can be held in place with waterproof masking or good ol' electrician's tape.
Although such materials as putty and modeling clay are effective short-time seals, the cracks around the door sill and frame should be filled with a good caulking compound for a longer-lasting seal.
Remember the rule: Children and children first. And more importantly, as soon as they're old enough, teach them how - and when - to call 9-1-1 and which radio station they should listen to for emergency information.
Also, develop an emergency communication plan, in case your family gets separated during a flood emergency. Make a plan for how to get back together. Here's an easy way to make the whole thing work: Ask an out-of-state (or just out-of-the-area) relative to be the contact person. Make sure everyone in the family knows their name, address and phone number!
Baffle boards are usually ¾" plywood. To use them properly, you should have them overlap the window or vent by 3 or 4 inches on all sides. Also, strips of felt, foam rubber or other soft material, at least 2 inches wide, should be attached with waterproof glue (make sure it's waterproof, folks, or it sort of defeats the purpose) to the overlap surface of the board to form a gasket. Your neighborhood hardware store stocks many suitable waterproof glues.
The baffle boards can be held securely in place with one or more nails, screws or bolts. The boards can be nailed to wooden frames, but if screws are used, the screw holes should be protected by lead anchors or expansion sleeves. In stucco, cement or brick walls special screws or expansion bolts will be required. These can be purchased in almost any hardware store.
Baffle boards can be held and wedged into place by a board and stake as shown. Nothing fancy, but it works.
Baffle boards can be used to protect doorways as well! Just by stepping over the barrier, occupants can enter or leave the house – or customers can enter or leave the store.
Doorway baffle boards are constructed similarly to the window or vent baffles described above, except that the gasket material must also be folded around the bottom edge of the board to make a water-tight seal.
A few things to remember when using baffle boards to protect doorway entrances:
- When installed, the bottom gasket must be compressed and firmly held down to make the bottom seal. The baffle can be held in place with nails, screws or bolts.
- For frequent re-use, it's better to use a type of bolt for which lead anchors can be permanently installed on the door frame, because nails or screws may split or weaken the door frame.
The baffle boards can be stored from year to year, before and after use, and are thus always ready for an emergency.
Unless the cracks and joints under and around door sills and frames are caulked or sealed, the baffle boards won't work. Use white lead or a good caulking compound for a sealer which will last several years with little or no maintenance.
Sandbags can push flowing water around your property rather than through it.
Here are a few tips for using sandbags:
- Fill bags only half full.
- Fold over the empty top of the bag to prevent sand from leaking out.
- Place each bag over the folded top of the preceding bag and stamp each bag into place before placing the next bag.
- Always finish one complete layer of sandbags before starting the next layer.
- Stagger the second layer of bags, stamping each bag into place before placing on the next bag.
Remember, sandbags have absolutely no effect - or very little, at least - on standing water. And, unfortunately, they can't be prepared ahead of time because they'll rot.
Allow plenty of time to fill them, which you'll be doing right before or during a storm. Grab those neighbors and cash in a few favors. (Some advice: Return their rakes and saws and other stuff you've borrowed before you ask for their help.)
Before heavy storms, sandbags can be filled at four locations within the city. Sand is deposited at these locations only in anticipation of a forecasted, significant rain event i.e. 2-3 inches rainfall.
There are many things you can do ahead of a storm to prepare your home in case of a flood.
- Learn about flood insurance. Since homeowner's insurance policies do not cover damage from floods, talk to your insurance agent about flood insurance. You can also call the National Flood Insurance Program at (888) Call-Flood.
- Investigate if there is a creek or drainage way near your property. Has it flooded in the past? How much rain causes it to overflow? During wet weather, keep a watch on the rising water. Report any potential problems to the folks at 781-7220 (City Corporation Yard).
- Clean out the gunk from drainage ways located near your property. Report fallen trees and broken drains at www.slocity.org/Ask, so we can get out there and make repairs before the rainy season begins.
Youth Services
The City provides before and after childcare services to the community whether children attend on a regular basis or just drop in on an as needed basis, they will be welcomed into the program. Many other providers such as the YMCA and private providers also provide childcare. Meghan Burger at the City can provide more details about City programs, and she can be reached at Burger, Meghan mburger@slocity.org or at 805-781- 7070. An overview of programs can be found here. Au pars are a service that are provided by the private sector and there are commercially available websites that can provide references and links for those services. Referral services and other business referrals can be sought at the Chamber of Commerce. CAPSLO can aid those seeking general childcare here.
We have limited fee reduction credits, based on need, available on a first-come, first-served basis. We start accepting applications for fee credits May 1 for the upcoming fiscal year starting July 1 through June 30. Applications can be picked up at the Parks and Recreation Office.
Although we do not take payments over the phone, in most cases you have the option to pay online through our Active registration site or at the Parks and Recreation Office.
Don't See Your Question?
If you don't see you're question here, please submit it by clicking the "Make a Request" button below.
IMPORTANT NOTE: While the best way to report general issues within City limits or to request City services during this time is via Ask SLO, there may be a slight delay in response times as staff is currently responding to storm-related debris and damages citywide. We appreciate your patience.
About Ask SLO
Ask SLO is the City of San Luis Obispo's new centralized resident engagement platform that is available online and as an app. We’re building out the Ask SLO platform in phases and welcome community feedback as we work on improvements. If you have any questions about the tool or how it works, please reach out to Rebecca Bernstorff, Business Manager of the City’s Community Services Group at rbernstorff@slocity.org.
Phase 1 (September 2022): FAQs and requests related to City Clerk, Community Development, Parks and Recreation, Public Works, and Utilities services.
Phase 2 (October 2022): FAQs and requests related to Police and Fire services.
Phase 3 (November 2022): FAQs and requests related to City Administration & IT, City Attorney, Finance, and Human Resources services.