Master Accounts

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Master Accounts

Continuous Service Agreements

The City of San Luis Obispo Utilities Department now offers continuous service agreements or Master Accounts for property owners and property managers. 

The Master Account option allows for automatic transfer of the utility account for water and sewer services to the landlord or property owner when a tenant discontinues the account. This option comes with no sign-up fee, but all related charges for water and sewer services will be billed to the Master Account from the day of transfer and as set-up under the master account information.

Please note that the master account cannot be discontinued until a new tenant claims the account and sets up service as the new party responsible for services.   The master account holder is responsible for informing new tenants of their need to arrange for the transfer of water and sewer service into their individual names at the time of occupancy.

To sign up for Master Accounts, please fill out the form below and email a copy to or mail to 879 Morro Street, SLO CA 93401. When we receive the signed agreement, we will setup an activate your Master Accounts. 

Master Account Agreement

For more information, feel free to call a Utility Billing Assistant at 805-781-7133!