City of San Luis Obispo, CA
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Utility Administration
(805) 781-7215
879 Morro Street
Utility Billing
(805) 781-7133*
990 Palm Street
*Due to short staffing, our Utility Billing phone line is closed from 12:00 - 1:00 pm. The administration line remains open.
Corporation Yard
(805) 781-7220
25 Prado Road
Report a Utilities related problem on Ask SLO (www.slocity.org/Ask)
Office Hours:
Monday – Friday,
8:00 a.m. – 4:00 p.m.
Closed all major holidays or as posted
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Utilities Department
Take the Water Conservation Pledge
Take the 1‑minute pledge to cut waste, protect local water, and enter to win prizes.
- Click the “Take the Action Pledge” button
- Enter the City of San Luis Obispo as your city and submit your pledge(s)
- Verify your pledge(s) in the follow-up email from "no-reply@mywaterpledge.com"
We are aware that some community members recently received a postcard regarding a sewer lateral rebate that contained incorrect names, due to a clerical error. We sincerely apologize for any confusion or concerns this may have caused.
Please be assured that, despite the name error, all other information on the postcard is accurate. The property address and sewer lateral location are correct. Your property may still qualify for the sewer lateral rebate program based on this information.
If you have any questions or would like assistance confirming your eligibility, please visit the City’s Sewer Later Rebate Program website: www.slocity.org/lateralrebates
Thank you for your understanding and patience.
The Utilities Department provides water and wastewater services to the City of San Luis Obispo and is responsible for the administration, billing, customer service, operation, maintenance, design, inspection, and construction of the City's water-related infrastructure. It is our mission to ensure safe and reliable essential utilities services and it is our goal to be trusted by the community to sustainably manage our resources every day. We are proud to provide these essential services to our community.
News
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SLO Installs ‘Clean CA Community’ Sign at Highway 1
City recognized as a Clean California Community and has committed to a variety of activities to continue keeping San Luis Obispo clean and beautiful.
04/10/2026 5:00 PM
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Apr 7 Council Meeting Recap
This week, the City Council set the City’s legislative priorities, discussed progress on climate action and long-term planning, and approved routine items and a facility improvement project, alongside community recognitions and updates.
04/09/2026 3:12 PM
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City of San Luis Obispo Joins 2026 Wyland National Mayor’s Challenge for Water Conservation
Take the 1‑minute pledge to cut waste, protect local water, and enter to win prizes.
04/08/2026 11:00 AM