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How do I report a hoarder?
Call the San Luis Obispo County Adult Protective Services Department at 805-781-1790.
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How do I report unsafe living conditions?
Call the City Code Enforcement Division at 805-781-7180.
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How do I request an inspection for my Daycare Center?
Fill out a request form here.
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How do I report a vehicle parked in a fire lane?
During business hours, contact a Fire Inspector. After business hours and on weekends, call the City Police Department non-emergency line at 805-781-7312.
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There seems to be a power outage in my area. Should I call the San Luis Obispo Fire Department to find out when power will be restored?
Please do not call SLOFD for power outages. Using your smartphone, please visit the following PG&E's web page for information.
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Where can I find sandbags?
Home Depot: 1551 Froom Ranch Way, SLO (805) 596-0857
Farm Supply Co.: 224 Tank Farm, SLO (805) 543-3751
Miner's Hardware: 2034 Santa Barbara, SLO (805) 543-2191
Where do I fill my sandbags?
Sand will be deposited at the locations listed below only in anticipation of a forecasted, significant rain event (2-3+ inches)
City Corporation Yard parking lot: 25 Prado Road
Laguna Lake Golf Course parking lot: 11175 Los Osos Valley Road
Santa Rosa Park parking lot: 190 Santa Rosa Street
Sinsheimer Park parking lot: 900 Southwood Drive
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What do I do if I smell natural gas or see downed power lines?
If you smell natural gas, see downed power lines, or suspect another emergency, leave the area immediately and call 911. Then, call PG&E at (800) 743-5000 24-hour Customer Service Line.
24-hour Power Outage Information Line: (800) 743-5002. What to do if you see a downed power line: Never, ever touch a downed power line or go near one. Power lines are not insulated like power cords. Always assume the power line is energized. Do not touch a downed power line or other equipment. Do not touch anything or anyone in contact with a downed power line. Keep children and pets away from a downed power line. Do not drive over a downed power line. Leave the area immediately and then call 911 and PG&E at (800) 743-5000.
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I have a sewer-related issue, who do I call?
Sewer overflows are emergency situations that require immediate attention. If you come across a sewer overflow or suspected sewer overflow please call City of San Luis Obispo Utilities Wastewater immediately. During regular business hours - Monday-Friday 8:00 AM - 5:00 PM Please call (805) 781-7215
After hours emergency dispatch please call (805) 781-7312
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There are hazards such as fallen trees, clogged storm drains, water leaks, sinkholes that I have noticed, who do I notify?
If someone is in danger, please call 911. Otherwise, hazards such as the ones above or other similar hazards can be directed to the City of San Luis Obispo Public Works Department. (805) 781-7200 during normal business hours. If you have a priority or urgent issue and are unable to reach someone at Public Works, or are calling after hours, call the Police Department non-emergency number at (805) 781-7312 and Public Works staff will be dispatched.
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Do you rescue cats from trees?
We are called to assist the public with many different situations. These include but are not restricted to assisting with flooding, helping the elderly or infirm back into bed, and investigating unusual situations (electrical/smoke/possible hazardous conditions). We typically do not rescue cats from trees. Often cats will come down on their own or you may contact a commercial tree service to assist.
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Who should I contact for animal-related emergencies/complaints?
San Luis Obispo Fire Department is called to assist the public with many different situations, but we typically do not assist in animal care or treatment unless emergency intervention is warranted. If so, we will work in conjunction with the County of San Luis Obispo Animal Control.
For animal-related issues and concerns, please contact:
Animal Services – County of San Luis Obispo 885 Oklahoma Avenue, San Luis Obispo, CA 93405 (805) 781-4400 https://www.slocounty.ca.gov/Departments/Health-Agency/Animal-Services.aspx
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If I suspect a poison was swallowed, what phone number should I call?
Call 911 first! The police/fire dispatcher should connect you to the Poison Control Center. If necessary, you may also call the Poison Control Center after dialing 911, at (800) 222-1222.
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How can I contact your Public Information Officer?
We currently do not have a Public Information Officer (PIO). Please call our main office at (805)781-7380 and we will direct you to the appropriate person.
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I have an American flag that I would like to properly retire, where should I bring it?
Contact: Post 66, The American Legion - 1661 Mill Street, San Luis Obispo, CA 93401 or call (805) 543-6445
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How do I get a tour of the fire station?
Tours for groups or individuals may be set up by calling the fire department at (805) 781-7380 or filling out this request online. Tours are offered on Thursdays.
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Does the Fire department charge a fee to respond to an emergency?
No fee is charged for the Fire department to respond to an emergency. Multiple false alarms at the same address can within a specified period can result in a citation fee. Ambulance transport (by San Luis Ambulance) to a hospital will result in a fee to the service provider, not the Fire Department. For any billing questions contact San Luis Ambulance: (805) 543-2626, 3546, S. Higuera Street San Luis Obispo, CA 93401
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Does SLOFD offer Ride-Alongs?
Yes. We allow ride-alongs on Thursdays from 1-5pm. Only one person can ride-along per company, and we limit participation to once every six months. We require you to dress appropriately and expect you to wear full-sturdy shoes, long pants, and complement our image of being clean and professional. You must be 18 years old and have signed the release form. Please call us at (805)781-7380 to schedule a ride-along.
