***The Community Development and Public Works offices (919 Palm St.) are CLOSED until further notice***
The City has elected to temporarily close all public counters to help limit person to person contact and reduce potential exposure to staff and the community as the concern over the spread of the Corona Virus (COVID-19) develops. Although our facilities are closed, the City will continue to provide all essential services to the community while following CDC and Health Department guidelines. During the Shelter at Home order, we have shifted our primary service delivery method to support remote applications, online payments, and virtual meetings. Community Development has an expanded phone tree, and staff telephone numbers are available, making it easier than ever to contact a staff person on the phone. We remain “virtually” open for business and are standing by to support your construction projects and business ventures!
Notice - Temporary Suspension of On site Parking Requirements and Temporary Sign Regulations.
Visit this link to view the Fact Sheet
Community Development - Doing Business During the Closure
- Building Inspections
- Virtual Interactive Inspection Program - The City now offers virtual inspections to support the health and well being of our customers and City Employees.
- The online payment portal has launched. Visit this link to pay application and permit fees online.
- Online applications for encroachment permits, minor use permits, and home occupation permits are now available via this link. Check out this Guide for step by step instructions on how to apply online.
- CDD continues to accept all types of applications, perform plan checks, issue permits and inspect construction projects deemed essential.
- Essential projects include all phases of housing development - from entitlement to occupancy - ongoing construction projects, and all public infrastructure.
- We are also working on economic recovery and how we can serve the community in an expedited manner after the Shelter and Home Order is lifted.
New Submittals, Resubmittals and Revisions
The following procedure is currently required for new submittals, resubmittals, and revisions to plans:
- During the Shelter at Home Order, CDD will only be accepting plans via courier or other delivery service (FedEx, UPS, GSO, USPS, etc.).
- Please address the package to the appropriate department: Planning, Building, or Engineering, 919 Palm Street, San Luis Obispo, CA 93401.
- Small and over-the-counter type Building permits can be emailed to our Permit Technicians at email@example.com
- For Planning permit inquiries, please email firstname.lastname@example.org
- For Engineering permit inquiries, please email email@example.com
- Once the review has been completed, the City will return the plans and other correspondence to applicants via courier or USPS.
- Building Permits that are ready to issue will have all final documents emailed to the applicant for signature.
- Payment for fees can be made via the online portal, by check mailed to our office, or credit card over the phone.
- Once final signed documents have been received, the City will send all approved plans and associated supporting documents to the applicant via courier or USPS.
- City staff in all departments are available by email and phone by accessing the directory listed here.
On a related note, we have been ramping up our efforts to enable digital plan review for our staff with Bluebeam. Our teams have been diligently working to configure and test the various components to ensure they are ready to release to the public for use. We have also been working with our plan review consultants to allow for electronic submittals directly to their office from the applicant teams. More information will follow when we are ready to launch these new features to our customers.
We are committed to delivering the best services possible and truly appreciate your patience and understanding in these uncharted times. As always, please feel free to reach out if there’s anything we can help with.
Department Quick Links:
- InfoSLO: public access to parcel history including permits, plan cases, inspections and code cases
- Schedule my inspection: Online Building Inspection Requests
- Keep in contact: @SLO_Community
- Current Development Project Map:
The San Luis Obispo Community Development Department plays a key role in shaping the future of urban development in San Luis Obispo. The Planning and Building divisions develop guiding policies in the City's General Plan, and review new construction through zoning, building permits, subdivision regulations, code enforcement and community design guidelines. Under the direction of the Community Development Director, who is appointed by and is responsible to the City Manager, the Community Development Department serves San Luis Obispo residents directly at the public counter, and indirectly by guiding the City's urban form from concept to construction. The divisions within the department include Planning & Engineering and Building & Safety.
Our mission is to serve all persons in a positive and courteous manner and help ensure that San Luis Obispo continues to be a healthy, safe, attractive, and enjoyable place to live, work, or visit. We help plan the City's form and character, support community values, preserve the environment, promote the wise use of resources, and protect public health and safety.
- Listen to understand your needs
- Give clear, accurate and prompt answers to your questions
- Explain how you can achieve your goals under the City's rules
- Help resolve problems in an open, objective manner
- Maintain high ethical standards
- Work to improve our service
Community planning involves the complex interaction of individuals, neighborhood groups, business organizations, environmental groups, other advocacy groups, land developers, and contractors with appointed and elected City officials and the staff. The elected five member City Council appoints people to serve on the Planning Commission, Architectural Review Commission, Cultural Heritage Committee, Human Relations Commission and the Construction Board of Appeals. These groups help oversee various parts of the planning and construction programs and provide an important means for citizen participation in city government. The Community Development Department staff are employees that work with the City Council and appointed citizen groups to administer the planning and building programs.