Community members are encouraged to complete any necessary business with the City of San Luis Obispo over the next few weeks to avoid delays due to office closures this holiday season.

The City will close public offices, public counters, and certain facilities for the holidays from Wednesday, December 24, 2025 through Friday, January 2, 2026, reopening on Monday, January 5, 2026. 

The best way to report general issues within City limits or to request City services during this time is via Ask SLO, www.slocity.org/Ask. City services that are essential to public health and safety, such as water, wastewater, fire, police, and transit services, will continue normal operations.

Below are instructions and deadlines for service from specific departments regarding upcoming end-of-year closures.

City Administration and City Clerk: For questions for City Administration or the City Clerk's Office, please email cityclerk@slocity.org.

City Attorney: Contact city_attorney@slocity.org and a response will be provided on the first business day (Monday-Friday, not including Christmas Day or New Year’s Day), following receipt of the request.

Community Development Department:

• Building inspection services will continue during this end-of-year closure, but staffing is limited. Please schedule through the City’s self-service portal (https://infoslo.slocity.org) by December 22.
• Building Permit applications submitted after December 22 will not be processed until after the New Year. Apply at the self-service portal https://infoslo.slocity.org.

Finance Department: Visit www.slocity.org/pay to access links to our online payment systems.

Fire Department:

• To report an emergency, call 9-1-1.
• To request non-emergency fire department assistance, call Non-Emergency Dispatch at (805) 781-7312.
• Fire Permit applications submitted after December 22 will not be processed until after the New Year. Apply at the self-service portal https://infoslo.slocity.org.

Parks and Recreation Department:

• Register online for activities, classes, and programs at www.slorecActivities.org.
• Request Parks maintenance via Ask SLO at www.slocity.org/AskSLO.
• To access the free reservation permits for Winter Evening Access hiking and biking at Cerro San Luis open space, please visit www.sloparksandrec.org/winterhikingpermit
• For SLO Swim Center and Laguna Lake Golf Course holiday hours, please visit www.sloparksandrec.org.

Police Department:

• To report an emergency, call 9-1-1.
• To request non-emergency police department assistance, call Non-Emergency Dispatch at (805) 781-7312.
• Records and lobby hours for the police department will be adjusted for the following dates and times:
  • Open 8 a.m. – 12 p.m. on 12/24
  • Closed all day on 12/25 and 12/26
  • Open 8 a.m. – 12 p.m. on 12/31
  • Closed all day on 1/1 and 1/2

Public Works & Utilities Department:

Public Works Services:

• The best way to report issues related to public streets and facilities within City limits or to request Public Works services during this time is via Ask SLO, www.slocity.org/Ask.
• SLO Transit will run on a modified service schedule from 12/23/25 - 1/5/26 for more information visit www.slotransit.org or call SLO Transit Dispatch by phone at (805) 541-2877.
• The Parking Services office at 1260 Chorro Street will be closed from December 24 through January 2.

Utilities Services:

• Limited staff will be available by phone at (805) 781-7215 from 8:00 AM to 4:00 PM during the closure period, with the exception Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day. Please note: staff will be unavailable for recycle plan approvals, permit finals, and in-person appointments.
• To report a water or sewer emergency, please call Non-Emergency Dispatch at (805) 781-7312.
• For automated assistance with your utility bill, please call (805) 781-7133 or go to www.slocity.org/paywaterbill.

To receive updates from the City, please register for City News e-notifications on the City’s website at www.slocity.org/subscribe or follow the City of San Luis Obispo on social media.

Media Contact: Whit Szentesi, Public Communications Manager, wszentes@slocity.org