Skip Navigation
soaring steelhead City of San Luis Obispo
Utilities Department

SearchContact UsCity Home

Utilities > Conservation  > Utility Billing Adjustment Committee

Utility Billing Adjustment Committee - UBAC

To submit a request:

Complete the UBAC submittal form and return to:

Utility Billing Adjustment Committee
City of San Luis Obispo
990 Palm Street
San Luis Obispo, CA.  93401
by email to

The City recognizes that there are circumstances which result in the unintended high usage of water.  If you have discovered a leak(s) and have made the necessary repairs, or have had an unusual event that has caused higher than normal water use, the UBAC will review your account for a possible adjustment if the following requirements are met:

  1. There must be evidence that the excessive use of water was not due to willful or negligent acts of the customer;
  2. Evidence that the problem was addressed in a timely manner;
  3. Completion of the information on the UBAC request form; and
  4. Submittal of pertinent documentation (i.e. receipts, repair bill, etc.) along with the form that indicates the problem has been resolved.

Billing & Rates | Water | Wastewater | Conservation
Documents Online | FAQs | What’s New | Department Home

About the City | Visiting SLO | City Government | Employment
Bids & Proposals | FAQs | Press Room | How are we doing?

©2014 City of San Luis Obispo