CONTACT INFO

Downtown
(805) 781-7215
879 Morro Street

Utility Billing
(805) 781-7133
990 Palm Street

Corporation Yard
(805) 781-7220
25 Prado Road

Additional Contact Info >>

Hours: 8:00 a.m. - 5:00 p.m.
Monday-Friday, closed on national holidays or as posted


UTILITIES NEWS & PROJECTS

News

  • Draft 2017 Recycled Water Plan

    The Draft 2017 Recycled Water Master Plan is now available online.

    2/25/2017 5:45:53 PM

  • Water Resource Recovery 101

    You take a shower, run the dishwasher, do the laundry, and flush the toilet but where does all this water go?

    2/24/2017 2:42:00 PM

  • Whale Rock Reservoir Dam and Spillway Information

    With the recent events at Lake Oroville, people have started to wonder about dams across the state. Here’s a quick overview of Whale Rock Reservoir’s dam and spillway. Preventative measures and inspections are routinely performed to ensure safe operation. Despite the large amount of rainfall we have received this year, Whale Rock would still need to rise roughly 25 vertical feet to reach 100% capacity and flow over the spillway.

    2/16/2017 3:58:00 PM

  • Pay Your Utility Bill Over the Phone 24/7

    Did you know you can now pay your Utility bill over the phone 24/7?

    2/15/2017 11:11:00 AM

  • How is Water Accounted For?

    Understand the different units of measure for water!

    2/14/2017 1:48:09 PM

  • Winter Watering Reminder

    It has been wet, take advantage of the rain!

    2/3/2017 3:14:00 PM

  • How Underground Utilities Are Marked

    Do you ever wonder why there are spray painted markings in the street?

    1/13/2017 3:36:28 PM

  • 1/11/17 Lake Level Updates

    Reservoirs levels across the Central Coast continue to climb as rains persist on the Central Coast...

    1/11/2017 8:04:00 AM

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FAQs

  • Why is maintaining a private sewer lateral important?
  • Who is responsible for repairing and maintaining private sewer laterals?
  • What is a private sewer lateral?
  • What about changes to building codes such as requiring rain harvesting and gray water systems for new development?
  • Why should new development be allowed at all during the drought emergency?
  • What requirements will be placed on new development to conserve water?
  • Why is new development continuing while existing customers are being asked to reduce their water use?
  • How do I learn more about my drinking water?
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