879 Morro Street
990 Palm Street
25 Prado Road
Hours: 8:00 a.m. - 5:00 p.m.
Monday-Friday, closed on national holidays or as posted
UTILITIES NEWS & PROJECTS
Drought Planting at the Fountain
City's Portola Fountain gets drought tolerant upgrade.
8/4/2015 11:07:00 AM
July Utility Bill Mailing Delay
The due date for this bill only is now 08/15. Automatic payment is now 08/03. We apologize for any inconvenience.
7/24/2015 12:33:00 PM
Monterey Waterline Replacement Project Completion
The new section of pipe is expected to have an anticipated life span of 50 years.
7/21/2015 10:38:00 AM
Do I need a permit for my rainwater collection system?
Per City of San Luis Obispo Municipal Code, the following must be met to be exempt from a permit for rainwater collection:
"A water tank or a group of water tanks intended for storage of irrigation water only supported directly on grade if the capacity does not exceed 600 gallons in total on a parcel, the height does not exceed seven feet, the ratio of height to width does not exceed 2:1 (provided that water tanks with minor ratio deviances may be allowed under this section in the discretion of the Chief Building Official, subject to review of the deviation by the Chief Building Official and verification that such minor deviations do not adversely impact structural stability), and it is not visible from the public right-of-way that abuts the front yard".
Is the City offering turf removal rebates?
Currently, the City does not offer any incentives for homeowners to remove their lawn. Over the years the City adopted and administered many rebate programs such as the low flow toilet/faucet/shower head rebate program (1990-2007), the high efficiency washing machine rebate program (2000-2011), the high efficiency sprinkler rebate program (2007-2010), and the weather based irrigation control rebate program (2007-2010). Each of these programs was available city-wide and highly utilized by the community. As participation dwindled, these programs were eliminated and we turned our focus to water audit and leak detection programs.
While we don’t have a turf removal program in place at this time, it doesn't mean we won’t in the future. We acknowledge that we are in a very severe drought and have taken many measures to conserve water. For instance, most of the City’s large parks as well as many large private development lawns are irrigated with recycled water.
How can I report water waste in my community?
Water waste can be reported via our anonymous hotline at 783-7776 or by filling out our water waste form online.
What days can I water my lawn/landscaping?
Watering schedule for outdoor irrigation
Outdoor Irrigation Schedule - Effective July 2015 Even numbered addresses: Tuesday & Friday Odd numbered addresses: Monday & Thursday
How much water is left in our reservoirs?
Water supply and reservoir levels can be found on our Water Sources page.
Does the City use chlorine or chloramines?Chlorine is added as our secondary disinfectant to ensure the water is safe as it travels through our distribution system to our customers. We do not use chloramines.
What is done to make the water safe to use?
How much water is treated each day?Approximately 5.5 million gallons are treated and used each day in the City.