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Revenue Management

The revenue management program administers the City’s treasury and revenue operations in accordance with established fiscal policies.

Program Goals

  • Developing and implementing effective and efficient revenue planning, monitoring, and reporting systems which help ensure the City’s long-term fiscal health.
  • Providing quality customer service.
  • Protecting the City’s cash assets from unauthorized use.

Program Activities

  • Utility billing. Administering meter reading system; coordinating customer service orders (service stops, starts, and questions); billing and collecting water and sewer service payments; administering low income assistance programs; and supporting the City’s water conservation program.
  • Business tax. Administering the business tax system, including annual renewals of all City businesses, issuing tax certificates to new businesses, enforcing the business tax ordinance, implementing gross receipt verification programs, and providing mandated business tax information to the State.
  • Accounts receivable. Maintaining organization-wide accounts receivable system, including grant receipts and transient occupancy tax (TOT) collections.
  • Cashier and public counter. Providing public counter and cashiering services at City Hall as well as accounting for all bank deposits from other City facilities.
  • Revenue forecasts and rate reviews. Preparing revenue forecasts and monitoring trends; reviewing utility rates, user charges, and development impact fees, and making recommendations to Council as appropriate.
  • Investments, banking services, and debt service administration. Managing the City’s investment portfolio in accordance with adopted policies and plans, including preparing cash flow projections, coordinating broker/dealer services, identifying appropriate investment vehicles and timeframes, and allocating interest earnings among funds in accordance with generally accepted accounting principles; administering the City’s banking services contract; coordinating project financings; and administering debt service obligations in accordance with bond covenants.


The accounting program coordinates preparation of the City’s budget, issues financial reports, and administers the disbursement of City funds in accordance with adopted fiscal policies and internal control procedures.

Program Goals

  • Developing and implementing effective and efficient financial planning, reporting, and accounting systems that help the operating departments achieve their objectives.
  • Providing quality customer service.
  • Protecting the City’s resources from unauthorized use.

Program Activities

  • Financial planning and reporting. Coordinating preparation of the two-year financial plan and annual budgets; preparing the comprehensive annual financial report (CAFR); coordinating annual and special audits; preparing annual State Controller’s Reports; issuing interim financial reports on the City’s fiscal and budgetary status; preparing the cost allocation plan; calculating the annual appropriation limit; and maintaining online access to financial information for department fiscal officers and other City system users.
  • Payroll. Processing the City’s employee payroll; filing monthly and annual reports with taxing authorities and regulatory agencies; coordinating employee benefit coverage and reporting with the Human Resources Department; processing payments for insurance benefits and withheld taxes; and providing payroll statistics to various departments and agencies.
  • Accounts payable. Processing the City’s accounts payable and issuing checks to vendors; filing annual reports required by regulatory agencies; reviewing internal controls and adhering to established payable procedures; maintaining vendor and encumbrance files;and reviewing contract pay estimates.
  • General accounting services and policies. Maintaining the general ledger system and chart of accounts; preparing daily cash deposits and reports; reconciling monthly bank statements; providing accounting services to various trusts and government agencies, including the Central Coast Cities Self Insurance Fund; establishing accounting and purchasing policy systems and practices; coordinating cooperative purchasing opportunities; reviewing contract documents for compliance with City purchasing policies; administering the City’s real and personal property management systems; coordinating Federal Emergency Management Agency/Office of Emergency Services disaster cost recovery activities; reviewing claims to recover the cost of providing state-mandated services (SB90); and maintaining historical records of the City’s financial performance.
  • Support services. Processing and distributing interdepartmental and U.S. mail; administering formal bids for purchases of supplies, equipment and services (placing bid notices, opening bids, reviewing insurance endorsements, coordinating contract execution, and monitoring insurance after bid award); and inventorying and ordering copier/printer paper supplies.