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Revenue Management

The revenue management program administers the City’s treasury and revenue operations in accordance with established fiscal policies.

Program Goals

  • Developing and implementing effective and efficient revenue planning, monitoring, and reporting systems which help ensure the City’s long-term fiscal health.
  • Providing quality customer service.
  • Protecting the City’s cash assets from unauthorized use.

Program Activities

  • Utility billing. Administering meter reading system; coordinating customer service orders (service stops, starts, and questions); billing and collecting water and sewer service payments; administering low income assistance programs; and supporting the City’s water conservation program.
  • Business tax. Administering the business tax system, including annual renewals of all City businesses, issuing tax certificates to new businesses, enforcing the business tax ordinance, implementing gross receipt verification programs, and providing mandated business tax information to the State.
  • Accounts receivable. Maintaining organization-wide accounts receivable system, including grant receipts and transient occupancy tax (TOT) collections.
  • Cashier and public counter. Providing public counter and cashiering services at City Hall as well as accounting for all bank deposits from other City facilities.
  • Revenue forecasts and rate reviews. Preparing revenue forecasts and monitoring trends; reviewing utility rates, user charges, and development impact fees, and making recommendations to Council as appropriate.
  • Investments, banking services, and debt service administration. Managing the City’s investment portfolio in accordance with adopted policies and plans, including preparing cash flow projections, coordinating broker/dealer services, identifying appropriate investment vehicles and timeframes, and allocating interest earnings among funds in accordance with generally accepted accounting principles; administering the City’s banking services contract; coordinating project financings; and administering debt service obligations in accordance with bond covenants.


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