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Measuring Our Performance: Using Benchmarks to Assess Our Fiscal Accountability

How are we doing in wisely using the resources we already have?  To answer this question, the City recently prepared a "benchmark" analysis comparing City costs, revenues, and service outcomes with similar cities in the State, as well as staffing and workload trends and our use of "best practices" in delivering services.  The results show that we compare favorably in virtually all areas of City operations, with the City spending less and delivering more in many cases.  Click here for the full report.


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